As Global Play will be disabled until after the game launches in all regions, it's important that you choose your account's correct region when attempting to play the game. If you do not select your correct region, your login attempt will be denied, and you will not be able to connect.
To choose your correct region:
- At the log in screen click on Options
- Choose the Account tab
- Select your correct region in the Region drop down
Ensuring your correct region is selected, attempt logging in again, and watch the breaking news window for additional service information.