Diablo® III

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I have the same problem
10 Dwarf Warlock
10
Ok guys mine is downloaded fine, but my Diablo 3 folder is 10.4GB....is this a problem?
Has anybody else had this issue?
Ok guys mine is downloaded fine, but my Diablo 3 folder is 10.4GB....is this a problem?
Has anybody else had this issue?


Do you have any files in there that end in ".part"? If you do, what's the size of the folder if you remove them? (Don't delete them, just put them somewhere else temporarily.)
10 Dwarf Warlock
10
Yes, there were 4x .Part files.
I moved them for now and the D3 folder is now 7.6GB, thanks man :)
I am stuck at updating setup files

Do you have a solution to this?
10 Dwarf Warlock
10
Go and watch some TV, I was downloading on laptop while at work so I went and did some work, came back and it had passed that stage of the DL.
:)
I am stuck at updating setup files. Do you have a solution to this?


No. :) Well, not one that I'm 100% sure of, but what the installer is doing when it says "updating the setup files" is to create and write data to the C:\ProgramData\Battle.net folder. It's in a fixed location. It also downloads this data, so it may take a bit. If this folder exists, delete it and try again. Make sure to run the launcher/setup as administrator (right-click on the setup file and select "Run as Administrator"). If it doesn't exist, run the setup in admin mode. Does this fix the problem?

Oh, and read this: http://eu.battle.net/d3/en/forum/topic/4008360977 You may have to turn on a Windows service, too. Give that a whirl too if the above does not work. (Listed under "Trying to run Setup.exe and nothing happens".)

Dan, glad that issue was solved! :) I don't think the .part files would have caused any issues, but it's good to have that sorted out!
Edited by Mivo#2900 on 13/05/2012 17:03 BST
I'm downloading the enGB client atm (started at 15.00 GMT+1 on 13.05.2012). Do I have to download the fixing-downloader after mine finishes downloadig ?
No, if you downloaded the installer today, you have the newest version. :) (Old one was available before yesterday, 10am).
85 Blood Elf Paladin
3785
i downloaded the client and got to the install screen then it said fire from the skys diablo is not launched yet, what does tht mean? thn i done it again then it came up decryption error contact customer support so what do i do?
13/05/2012 17:25Posted by Wildin
i downloaded the client and got to the install screen then it said fire from the skys diablo is not launched yet, what does tht mean? thn i done it again then it came up decryption error contact customer support so what do i do?


It means you're fine and everything is all right. :) You can't install the game before tomorrow at 8 AM PST (that's 17:00 CET/Paris time, and 4pm in the UK). There will be a small (according to Blizzard under 100 MB) patch which allows you to decrypt and install the game.

The encryption error you got is a glitch that sometimes happens when you press "Install" and it shows you the user license instead of the "fires still falling" message. It's not bad, and your data is fine.
Edited by Mivo#2900 on 13/05/2012 17:41 BST
85 Blood Elf Paladin
3785
thank you i was goin to try and reinstall but if thts what is ment to happin then thnk u for ur help :D
Every time I try to recheck the file size, it's always over 9GB. then I restart the downloader and it restarts the download from 4GB. Downloading it for the 4th time now, and again, it checks up to 4gb then restarts the download, but the folder is over 9gb. this is getting REALLY frustrating, and I even started the download from scratch this morning...

And to think I downloaded it 2 months ago to avoid problems -_-"
13/05/2012 17:49Posted by Cipo
Every time I try to recheck the file size, it's always over 9GB. then I restart the downloader and it restarts the download from 4GB. Downloading it for the 4th time now, and again, it checks up to 4gb then restarts the download, but the folder is over 9gb. this is getting REALLY frustrating, and I even started the download from scratch this morning...


Just guessing, but do you have files in the install folder that end in ".part"? If so, remove them and try again. (Don't delete them for now, just move them elsewhere.)
I tried that just before posting.. if I do, it starts the whole download from the beginning :(

If I removed them, the file size of the folder was about 3gb...

Downloading again, starting from 4 GB. however, before, when I tried to download it I got the "fire still falls"... so when it's done downloading, I'll just cross my fingers and hope it works tomorrow.

Thank you for answering in any case!
Edited by Cipollone#2789 on 13/05/2012 17:58 BST
It may be necessary to download the rest (the missing 4 GB basically). It's possible that the .part files you have got corrupted, or that one (or more) of them cause the problem. Are there any completed versions of the .part files? If so, try to delete the .part files that already have completed versions.

The complete file list should look like this:

05.04.12 03:14 <DIR> Diablo III Setup.app
13.04.12 19:27 1,856,592 Diablo III Setup.exe
17.04.12 00:35 10,414,153 external_resources.rcc
12.05.12 15:29 67,246,442 Installer Tome 1.MPQE
12.05.12 15:29 4,209,950,308 Installer Tome 2.MPQE
17.04.12 01:05 3,836,235,830 Installer Tome 3.MPQE
16.04.12 01:06 4 Launcher.db
17.04.12 00:31 18,928,088 SetupOSX.mpq
17.04.12 00:21 14,459,173 SetupWin.mpq


(Dates and times will be different for you.)

Edit after reading your edit: Letting the download finish is what I would try first. The above may be worth trying if you have more problems with the download. But for now I'd just let it finish and see what happens. :) Good luck!
Edited by Mivo#2900 on 13/05/2012 18:01 BST
90 Human Mage
5900
Blizzard Launcher: Failed to resolve install data URL from http://<locale>.patch.battle.net:1119/patch. Please check your internet connection.


this message pops up when i start the setup. does anyone have an idea what it means ?
Thank you for your kindness.

I will let it finish.. a few more hours then check back here.

And if I still have "fire still falls from the sky", I'll just leave it at that, hoping I'll be able to install tomorrow... argh, why did they have to release on a tuesday! O_O

I don't want to go to work :|
13/05/2012 18:03Posted by Cipo
And if I still have "fire still falls from the sky", I'll just leave it at that, hoping I'll be able to install tomorrow... argh, why did they have to release on a tuesday! O_O


You will get the "fire still falling" message even when everything went well! :) But you should have ca. 7.6 GB in that folder without .part files when it all went fine. The "fire still falling" message will only go away when we are allowed to properly install the game (what you download now is what is on the DVD, too), which is tomorrow after 8am PST (17:00 CET, 4pm British time).

For the exact expected folder size, see also here: http://eu.battle.net/d3/en/forum/topic/4008360977
Yes I am aware of that :)

The thing is, the loader seemed to give that message even with the wrong folder size so if this download I am doing now should not go well and I do not get the correct folder size, I'll just cross my fingers and hope for the best.

I have tried downloading it 4 times (5th going now) and never got that folder size, even downloading it from scratch :(

EDIT: For example, while I am downloading this very second, I am at 5.20 of 7.60 gb. If I check the folder, the size is 6.96 GB.
This is weird.
Edited by Cipollone#2789 on 13/05/2012 18:32 BST
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