Diablo® III

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Once properly logged into the forums (with your Battle.net email address and password/authenticator), access any thread that is not locked and then go to the left of where you would normally write your post, you will find your posting avatar there — this could be for World of Warcraft or StarCraft II. Just above that character's name should be your BattleTag nickname.*

Next to your character's name you should see a down-arrow. Click on that to display a variety of characters from any of the games you have associated with your Battle.net account.

At the bottom of the list you should see an option to Manage Characters, click on that to expand the list of your in-game characters and accounts. At the very top (for most folks) you should see your BattleTag name in blue without the associated hash and unique identifier numbers. That's the appropriate Diablo III character to select which can be verified after selection by the Diablo avatar next to your name. Click on that lone name that has no level or tag (#) number associated with it and you should be good to go!

We're keeping an eye on things but hope this will resolve any posting errors the majority of folks have contacted us about.

*If you have yet to create a BattleTag, visit Battle.net account management to set up your nickname today. Choose wisely, as it will (eventually) be your nickname that identifies you across all Blizzard games.

  • Your Diablo III “character” is actually just your BattleTag name. Remember, it will not have the “#” sign or the associated numbers (e.g. Crithto#101 will show on the Manage Characters list as just “Crithto”).

  • If you see a character name listed with the # sign and some numbers, this is most likely your StarCraft II character. This can be especially confusing if you’re using the same BattleTag name as your StarCraft II character. Also note that your StarCraft II and Diablo III characters will not have logos to the left of their listed names.

  • To see your Diablo III character to select for posting, you need to be logged in and on the Diablo III forums. If you attempt to switch characters while on the StarCraft II or World of Warcraft forums, you will not see the Diablo III character.

  • You will know you have the correct character selected if your avatar is the Diablo face logo.

  • Your Diablo III character showing the “Diablo 3 Beta” description is a known error and something you can ignore.

  • Please do not submit a Customer Support ticket for any forum related issue or concern. The proper email to seek assistance from is forums-EN@blizzard.com.
  • Edited by Nakatoir on 29/11/2012 16:28 GMT
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    Will there be a DIII armory in the future?
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    good question gorzun was quite curious of this myself
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    MVP - World of Warcraft
    View profile
    07/06/2012 09:05Posted by Gorzun
    Will there be a DIII armory in the future?

    Yes.

    http://us.battle.net/d3/en/blog/5406050
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    74 Undead Rogue
    1220
    interesting
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    Finally you've fixed this it seems....I've had to wait WEEKS with CRAPPY responses from Customer Support to get this resolved.
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    I would like to ask why it takes three times for me to attempt to sign-in to the forums for D3? I keep getting 'An error has occurred' message.. happens ALL the time for these forums and yet does not occur at all on the WoW forums... sort of getting annoying when you have to keep typing long passwords in and authenticator numbers just so you can post...
    Reply Quote
    07/06/2012 09:34Posted by Gavstar
    Finally you've fixed this it seems....I've had to wait WEEKS with CRAPPY responses from Customer Support to get this resolved.


    It's not like it's fixed, but for those who didn't manage to fix it by their own they are getting an explanation.
    Reply Quote
    Well how do I get “properly logged in” then?

    I can see my forums name only to see my BattleTAG I have to click on brown down arrow next to my forums name.
    Then I can see my battletag in blue with hash. The fourm name in white and view my post in blue that is it.
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    Hello people, this might be irrelevant but could anyone tell me how on earth have all of my items, equipment and money suddenly disappeared since the server was down ?
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    I can post?
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    Omg i can!
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    I would like to ask why it takes three times for me to attempt to sign-in to the forums for D3? I keep getting 'An error has occurred' message.. happens ALL the time for these forums and yet does not occur at all on the WoW forums... sort of getting annoying when you have to keep typing long passwords in and authenticator numbers just so you can post...

    Try clearing your browser cache or using a different browser to see if that makes a difference.
    Reply Quote
    Still no access to my Diablo 3 CE avatars :(
    Reply Quote
    MVP - World of Warcraft
    View profile
    08/06/2012 10:03Posted by CrAiGiSh
    Still no access to my Diablo 3 CE avatars :(


    Do you have a starcraft account? Only SC2 Profiles have access to these avatars.
    Reply Quote
    08/06/2012 10:58Posted by Shammoz
    Still no access to my Diablo 3 CE avatars :(


    Do you have a starcraft account? Only SC2 Profiles have access to these avatars.


    That would explain a lot.
    Helps if I actually read a bit.

    Thanks for the help.
    Reply Quote
    85 Blood Elf Priest
    9445
    i cant post anywhere but here, it say something about licence being frozen or expired, if the reason is because i have world of warcraft avatar that it is frozen cause i play diablo3 and stopped wow, i cant change it, i click there nothing happens. HELp!
    Reply Quote
    MVP - World of Warcraft
    View profile
    08/06/2012 21:28Posted by Gwgw
    i cant post anywhere but here, it say something about licence being frozen or expired, if the reason is because i have world of warcraft avatar that it is frozen cause i play diablo3 and stopped wow, i cant change it, i click there nothing happens. HELp!

    The answer to this is in the original blue post. If you dont see your battletag after trying it, then change your battle.net password, then try again by choosing Manage Characters from the drop down arrow on your avatar.
    Reply Quote
    85 Blood Elf Priest
    9445
    the thing is that the drop down arrow from my avatar doesnt open it is stuck on my frozen character from wow. i pressed it 1000 times it doesnt open. if this is due to my wow acount being frozen and i cant change it, i need help from blizz.

    ps. i have battletag that i cant see it near my avatar, also i tried changing my password, still nothing. over my characters name in avatar it says my real name.
    Reply Quote

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