Now does that mean we will see good old Van more than once a month or will other CMs / Devs actually start posting over here?
Are they only talking about the US forums like usual?
So, our job as CMs -- or at least part of our job -- is to work with designers like Wyatt and Travis to publish developer journals and patch previews or host Q&As, and it's ultimately why we encouraged them to join us on the forums. I'm super excited they were on board with posting, because they're awesome people (and awesome designers), and I know they can help provide the kind of interaction so many of you appreciate.
That all said, the main focus of our developers is and will always be developing the game, so you're going to see CMs posting far more often.
08/03/2013 09:18Posted by FeanNow does that mean we will see good old Van more than once a month or will other CMs / Devs actually start posting over here?
08/03/2013 09:33Posted by MeteorbladeI read that last line as meaning you'd see CMs posting far more often than the game designers will, not that the posting frequency of the CMs is going to increase.
08/03/2013 09:59Posted by VanerasTheir primary focus is of course to develop the game, so the developers do not post that frequently :-)
08/03/2013 10:52Posted by FeanWill the Class forums see any input at any point?
08/03/2013 12:45Posted by FeanObviously I'm not asking you to answer all this I just wanted to explain some of the issues we are having and what we are discussing / have discussed.
Not one WD question was even remotely answered so on that front I've pretty much given up and see the Q&A more as a publisity stunt to advertise what they want and to ignore the tougher or more important questions.
If they want to make the Q&As good then the difficult questions and the things people are actually wanting answering needs to be answered not just what looks good to them.
08/03/2013 14:23Posted by VanerasNaturally we were not able to get answers to all those questions that were submitted, so some will therefore have to be answered at a later time. We of course understand that this sucks when the question you personally wanted to see answered the most didn't get answered.
09/03/2013 14:24Posted by SydanyoJust let them do what they do, which is moderate the forums. They can obviously continue posting on their personal accounts, but since their input is for the most part insignificant, mute them as "blues".
09/03/2013 14:24Posted by SydanyoWe know the head honchos of the developer team don't have time to be posting all the time. So hire one or two actual developer team members, who attend the meetings constantly, and who take some part in the development, but who post constantly.
Here's an idea for you:
I think it's an established fact by now that people are somewhat unimpressed with your track record with WoW's forums, as far as "Community Managers" go. I'm sure they read most of the stuff we write, but nobody cares about that. What people care about really, is what they write, and what they write tends to be replies to pointless timewasting threads about silly things. It's understandable obviously, seeing as though they're CMs, and not an integral part of the game's development.
So. How about you remove the visibility from all the non-essentials, being the CMs. Just let them do what they do, which is moderate the forums. They can obviously continue posting on their personal accounts, but since their input is for the most part insignificant, mute them as "blues".
To replace them, give us actual developer team representatives, and make their primary job on the forums to post, not read and reply. Just them posting, even if they never reply anyone, is million times better than some CMs posting on some off-topic threads about kittens.
We know the head honchos of the developer team don't have time to be posting all the time. So hire one or two actual developer team members, who attend the meetings constantly, and who take some part in the development, but who post constantly. Choose people who are fast at typing, and love to spew miles of text, but who can also be concise when required.
No offense to any of you CMs. You've been a fun vanity item for the years you've been here, but really, in all this time, you have given us very little actual information. You've been here trying to soothe the masses, "showing the face of Blizzard", without actually saying anything. Much like press secretaries. You just appear in front of the camera but you say nothing.
I for one would much rather have actual developers talk at me, than some irrelevant vanity CMs talk with me.
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