Diablo® III

My heroes disappear


It's been 3 months I didn't play Diablo III, but today when I logged in to the game to continue, all my heroes disappear with of course my avancement in the game.

To be honest, I'm quite angry about that.

Do you know why this appened ?

Best regards,
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Posts: 3,908
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EU Server region - No heroes exist

US Server region - A level 17 barbarian - Last updated on Mar 5, 2013 2:07 PM PST

If you'd logged into the EU region, it won't show your US barbarian. So, start the game but do not log in and select...

Options > Account > Global Play > Server Region Selection > The Americas

...then log in and your US region barbarian will be available to play.

However, if you mean you had a number of EU region heroes, and they've been deleted by someone other than yourself, you may be wanting this...

►► Account Compromised? CLICK HERE! ◄◄
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Customer Service
Posts: 18,217
Indeed. If this happens, the first thing you should check is that you're logging in to the right region.

Did it work for you pilette?
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