Real ID FAQ

Battle.net®’s Real ID system is an optional layer of identity that keeps players connected to each other across multiple Blizzard Entertainment games using their real names. When players mutually agree to become Real ID friends, they’ll have access to a wealth of additional features designed to enhance their social gaming experience. Real ID page and read the FAQ below.



Real ID Friends

How do I become Real ID friends with another player?
Both players must first mutually agree to become Real ID friends. To send a Real ID friend request to another player, enter their Battle.net email address using the Add Friend function in-game. The other player will see the pending request in their friends list, and if they accept, you will become Real ID friends. You can also send Real ID friend requests through in-game “friends of friends” lists without needing to exchange email addresses. This feature is detailed below.
Whom should I add to my Real ID friends list?
Real ID is designed to be used with people you know and trust in real life, such as friends, co-workers and family – though it’s ultimately up to you to add Real ID friends. When you become Real ID friends with another player, you will be sharing your real name and opening up new communication options with that player. In addition, players who are Real ID friends with that player will be able to see your name in a Friends of Friends list, which allows people to be able to quickly send Real ID friend requests to others they may know.
What is the Friends of Friends feature of Real ID?
Similar to some popular social networking platforms, Real ID allows you to use your existing connections to quickly and easily find people you know in real life. When you click on one of your Real ID friends, you will be able to see the names of their other Real ID friends, even if you are not friends with them. If you happen to know someone on that list, you will be able to quickly send a Real ID friend request to that player. This feature is designed to make it easy to populate your Real ID friends list with people you might enjoy playing with. You can choose to not display your name on other players’ Friends of Friends lists by disabling this option in Battle.net Account Management. Select Settings, then Communication Preferences, and uncheck the option Show my name on Friends of Friends lists under the Privacy section.
What is StarCraft® II’s Add Facebook Friends feature?
Add Facebook Friends is an option that is available in the StarCraft II game client after selecting the Add Friend option. This feature allows your Facebook friends to find and add you as a Real ID friend on Battle.net. You can choose to not be included in Add Facebook Friends search results by disabling this option in Battle.net Account Management. Select Settings, then Communication Preferences, and uncheck the option Show my name on Facebook Friends lists under the Privacy section.
How can I remove a Real ID friend from my list?
Right-click their Real ID name and select Remove Friend. That player will no longer be on your Real ID friends list, and you will no longer be on theirs. To stop using Real ID, simply remove all of your Real ID friends from your friends list, and do not accept any more Real ID friend requests. You can also disable the Real ID feature in Battle.net Account Management. Select Settings, then Communication Preferences, and uncheck the option Enable Real ID under the Privacy section.
Will Battle.net inform me if I enter an invalid Battle.net account name when I send a Real ID friend request?
A player who sends a Real ID friend request will only be notified if the other player accepts the request. To protect the privacy and security of all of our players, the requesting player will not be notified if the email address entered is an invalid Battle.net account name or if the other player declines the request.
What information about me will other players see when I use Real ID?
If you are using Real ID, your Real ID friends, as well as their Real ID friends, will be able to see your first and last name (the name registered to the Battle.net account). You will also be able to see the first and last name of your Real ID friends and their Real ID friends (if they’ve enabled the Friends of Friends feature in Battle.net account management under Communication Preferences). Your Battle.net email address is not displayed to other players through the Real ID friends list. In addition, players with Real ID relationships will be able to view each other’s online status, rich presence information, and broadcast messages. They can also see which character and game their Real ID friends are playing across supported Blizzard games.
What other features are available using Real ID?
In addition to the communication features available, World of Warcraft® players can invite Real ID friends to a cross-realm group to participate in dungeons, raids, and Battlegrounds together, regardless of the character’s realm. Characters must be in the same faction to take advantage of this feature.
Am I able to set my status to show my Real ID friends whether I am online or away?
You are always able to set your status to show whether you are Available, Away, or Busy. Any Real ID or BattleTag™ friend will see your online status. Beyond simple online status information, Real ID friends will see detailed rich presence information (e.g. what character the Real ID friend is playing or what they are doing within that game) and will be able to view and send Broadcast messages to other Real ID friends.
How does Blizzard safeguard my information?
We respect the privacy of our players and recognize the importance of providing a secure environment for them. You can find out how Blizzard safeguards user information by reading our Online Privacy Policy.
What can I do if another player is contacting me through the service and behaving inappropriately?
There is an option to permanently block individuals from communicating with you in Battle.net and within the games themselves. If you feel that another player is behaving inappropriately when contacting you through the service, contact a Game Master in-game or visit the in-game support contact page.
Can I opt out of any Real ID options?
Yes, a number of privacy features for Real ID are available in Battle.net Account Management, under Settings > Communication Preferences. By default, your real first and last name is visible to the Real ID friends of your Real ID friends. However, you can choose to not appear to these Friends of Friends by toggling the option in Communication Preferences. You can uncheck the option Show my name on Facebook Friends lists or disable the Real ID feature entirely.
Can parents manage whether their children are able to use Real ID?
Yes. Parents are able to enable or disable Real ID for their children through Battle.net Parental Controls. Visit the Parental Controls page for more information.
Can I be both a Real ID friend and BattleTag-level friend with the same player?
Real ID friends will automatically also be considered BattleTag friends. In Diablo III, Real ID friends will see both a friend’s BattleTag and real name in their friends list, along with information about what character their friend is currently playing. Players who become BattleTag friends are not automatically considered Real ID friends.

For example, a Real ID friend in Diablo® III would show up as “FallenSlayer (John Smith), Playing Barbabos, Level 6 Barbarian, in a Public Game” in your friends list, while a BattleTag friend would show up as “FallenSlayer, Playing Barbaros, Level 6 Barbarian, in a Public Game”.

As of now, Real ID offers a wider range of cross-game communication features than BattleTag, though we’re currently in the process of expanding BattleTag to encompass similar features. For more information on BattleTag, visit the BattleTag page.


World of Warcraft® Friends and StarCraft® II Friends

What’s a World of Warcraft friend or StarCraft II friend?
A World of Warcraft or StarCraft II friend is any player you add to your friends list by their character name rather than through Real ID (or their BattleTag, in the future). If you add a character name to your friends list and are not Real ID or BattleTag friends with the player, you will not see the player’s real name in the game, nor will they see yours. Character-level friends such as these are specific to each game (i.e. World of Warcraft character friends cannot see each other in StarCraft II or Diablo III, nor can they communicate cross-game) and can see online and offline status information only, not rich presence details or Broadcast messages. Other characters that the player creates will not automatically be added to your friends list. Diablo III does not support character-level friendship, only BattleTag- or Real ID-based friendship.
What information about me will other players see in-game if I do not use Real ID?
If you are not using Real ID, only the in-game character name and online/offline status of the character you are playing will be visible to other players, and only within that game.
Can I use features such as cross-game chat, Rich Presence, or Broadcasts if I do not use Real ID?
Features such as cross-game chat, World of Warcraft cross-realm and cross-faction chat, Broadcast messages, and Rich Presence are only available if you use Real ID. In the future, many of these cross-game communication features will be available to BattleTag-level friends as well. For more information, visit the Real ID features page or the BattleTag FAQ.
Can my Real ID friends see all of my World of Warcraft or Diablo III characters?
Real ID friends will be able to see all of each other’s characters across games when they’re playing as that character; there is not an option to hide specific characters from Real ID friends or to appear offline to them when you’re logged in. If you wish to communicate with someone through a single character in World of Warcraft, you can opt to use the traditional in-game friend system.
Will my Battle.net account name (email address) be visible to Real ID friends?
No. Your Battle.net account name (email address) is never displayed to Real ID friends. Furthermore, no personal information beyond your real name is shared with any other player at any time.