how to send crash report or where to?

Technical Support
Hello,

I do launched the game and it did crash and i got a message that it would be good if i could provide this information to the developers
so here am i but i am not sure where to upload the crash.dmp and other logs which are created

anyways the game succesfully launched the 2nd time and works

what i did see that the first time i launched the game today i got an UAC prompt i clicked yes and it crashed and it usually doesnt request elevation as far as i remember
2nd time it did not and game started and works

from the error.log i can see that some memory access violation stuff happened
so question is am i at the right place? or how\where can i submit the logs

and yes i was lazy to read all the stickys :)

Unity Player [version: Unity 4.2.1f4_4d30acc925c2]

Hearthstone.exe caused an Access Violation (0xc0000005)
in module Hearthstone.exe at 0023:0159c3c0.

Error occurred at 2013-10-31_211734.
C:\Program Files (x86)\Hearthstone\Hearthstone.exe, run by Zoli.
15% memory in use.
0 MB physical memory [0 MB free].
0 MB paging file [0 MB free].
0 MB user address space [3691 MB free].
Read from location 00000000 caused an access violation.
Thanks Massacre

If we could get the files mentioned in the link above that'd be great. If they're too long to fit on a forum post, please don't hesitate to put them on Pastebin:
http://pastebin.com/

Then link them to us.

Thanks!
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
here is the error text doc that I got,
http://pastebin.com/FEbbUNVb
Hey my game also just hangs at the splash screen.

I was playing the game. Then I quit the game. When I launched it again. It just hung at the splash screen. Don't know where to submit the crash dump folder though.. You guys should make a tool for that IMHO.

http://pastebin.com/4626pRkq

report.ini ->

[UnityCrashHandler]
AppName=Unity Player
Info=Unity 4.2.1f4_4d30acc925c2
FilesPath=D:\Games\Hearthstone\2013-12-15_143522\
File01=D:\Games\Hearthstone\2013-12-15_143522\error.log|Error log
Time=2013-12-15_143630
File02=D:\Games\Hearthstone\2013-12-15_143522\crash.dmp|Error dump
File03=D:\Games\Hearthstone\Hearthstone_Data\output_log.txt|Output log file

error.txt ->

Unity Player [version: Unity 4.2.1f4_4d30acc925c2]

Hearthstone.exe caused an Access Violation (0xc0000005)
in module Hearthstone.exe at 0023:10231b10.

Error occurred at 2013-12-15_143630.
D:\Games\Hearthstone\Hearthstone.exe, run by FROSTBITE.
39% memory in use.
0 MB physical memory [0 MB free].
0 MB paging file [0 MB free].
0 MB user address space [3689 MB free].
Write to location 10231b10 caused an access violation.

Context:
EDI: 0x00cef590 ESI: 0x0a2aefa4 EAX: 0x00000000
EBX: 0x00cef5cc ECX: 0x00000001 EDX: 0x0b923fc0
EIP: 0x10231b10 EBP: 0x00cef5f8 SegCs: 0x00000023
EFlags: 0x00210216 ESP: 0x00cef57c SegSs: 0x0000002b

Bytes at CS:EIP:
?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??

Where can I paste the other to LARGE files?
Thanks for the reports, however please do see this thread:
http://eu.battle.net/hearthstone/en/forum/topic/8966267040?page=2#35

For crash logs originating on login today.
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor

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