Technical Support

20 Feb 2014 Why is chamber of secret server offline? Hello Blizzard , tell me why is that server offline ?Allados3 20 Feb 2014
20 Feb 2014 WoW Armory is not working why the wow armory is not working !? when i try to see my char it pops out this: Oops Something Is Broken You can blame the murlocs for this little mishap.Hõllyknight3 20 Feb 2014
20 Feb 2014 Ignoring customers Lately we like better support in games, you can not deny that lately the servers have been having problems and all the time off. and pay for the time you play, which is not the case now. want details about the problems, I'm sick of Sorry I think we deserve more attention considering we ve holding upPhanphan11 20 Feb 2014
20 Feb 2014 Account lost I logged into my old battlenet account to start playing wow again, I have been inactive for about 8 months. When I went to manage games to get more playing time, WoW was not there? I re bought the game instead. Just wondering how I could maybe have my old account back?Villis1 20 Feb 2014
20 Feb 2014 chamber of aspectgs down ! Chamber of aspects is down. It would be good to get some information! NøbbelNøbbel4 20 Feb 2014
20 Feb 2014 And blizzard wonder why people un-sub Once again issues with instance servers. I understand it's being "looked into" but this is taking the Micheal lately... Every day it's a new fault and armory when you see "You can blame the murlocs for this little mishap." Is just patronizing and a general wind up. People should get something to compensate for all the problems that have happened lately or god bless when Elder scrolls comes out. The un-sub rate will probably go higher.Jezebélla14 20 Feb 2014
20 Feb 2014 Problem downloading latest files Hello. Is there a problem with the latest maintenance/ patch? Getting a message in a pop up box "Failed to download a required file. Please check your internet connection and try again" on the main loading screen. Then it just closes World of Warcraft. I have full internet access on my pc with no restrictions. OP system is Windows 7.Matke10 20 Feb 2014
20 Feb 2014 Aggramar and several servers offline howcome? there are no anoucements anywhere and i'd like to know why i'm paying for a game that i cannot play and ther's no explanation as to WHY!?Gaiamon4 20 Feb 2014
20 Feb 2014 frostmane still down should have been taken up 10 minutes ago any gm want to post an update about it or just gonna sit back and wait till enough people whined about it?Coochies3 20 Feb 2014
20 Feb 2014 Error 2 Hi! Im getting Error 2 when i try to log in. When i click on the link and click the links on the page the pages is not founded. Im trying to reinstall the game but it says you are not conected to the internet but i am conected. So what am i supost to do??? /// Never mind i seems to get in now.Salmissra2 20 Feb 2014
20 Feb 2014 CoA down??? Is this related to the rolling restarts as well? If so the message you keep linking to is not very clear at all....Gottschalk1 20 Feb 2014
20 Feb 2014 Missing Tyrael's Charger Mount My Tyrael's Charger is missing today after the patch and maintenance.Ninane14 20 Feb 2014
20 Feb 2014 Lightnings blade is messing up for me. Hi, The realm lightnings blade is messing up for me, i log on and i pass the loading screens, i can walk around for a little while but then i just get disconnected. Help meDeadwarlox0 20 Feb 2014
20 Feb 2014 TARREN MILL ?!?!? The ONLY server that is still offline and no message at all stating the reason or time frame in which it will be back up.... MAX 15 minutes? It's been a long long 15 minutes in my eyes? Even if you was to say its not back up for another 2 hours... LET US KNOW ??? of course we expect compensation but will blizzard do that? no... of course not. Your customer service is shocking, one of the worst. LoL is looking promising!Harryshotta1 20 Feb 2014
20 Feb 2014 [14:37:52] [SERVER] Shutdown in 11:00 Hello, What is going on lately with your servers? Been trying to play this game in my time off but every time i have the time the servers are down or having issues. This has been going on for weeks now and as a paying customer i demand explanation. Also, because i have not been able to play when i had the time off and still payed for that part i also want a compensation for myselfe and everyone else wich had problems. So please, explain. Yours sincerely. MeNerzhak1 20 Feb 2014
20 Feb 2014 Server shutdown AGAIN? So what's going on blizzard??? Too many issues the last weeks man.........starting to look a bit unprofessional if you ask me :|Misskillyou1 20 Feb 2014
20 Feb 2014 Aggramar just went down.. .....Carme3 20 Feb 2014
20 Feb 2014 cannot download new patch. i have no launcher hi i cant download the new patch. i do not have the wow launcher on my computer anymore it has disappeared and i cannot find anyway to rectify this. i have tried re-installing the wow installer but it wants to install the whole game which i already have installed bar the newest patch. i cannot download the whole game as it wants me too as i only have 5 gb monthly internet allowance. so how do i get the launcher back and install the new patch, ps dont know if this will help but i normally launch wow from the wow folder and when i get past the logon screen i try to connect to a server and it says connected and then freezes... why is it lying to me!! why!! thanks.Razzmataz3 20 Feb 2014
20 Feb 2014 Gamma Problem in WoW Up until a few days ago WoW has been faultless. The game still runs fine, but now when I load the game it starts off really dark. I haven't chanegd anything my end (well, unless blimmin Windoze update did anything). I try changing the Gamma Slider in WoW, no change. I try clicking the "Use Dekstop Settings", no change either. BUT, if I ALT-TAB out of WoW and open up Catalyst (I have a Radeon) and open up the display properties part within it and adjust the Gamma up a bit and then back to exactly where it was and return to WoW then this seems to fix the problem and WoW is now back at my previous usual brightness setting. Any ideas ? Its not a big problem I know, just a little annoyance that every time I load WoW I have to "tweak" it to be correct. I'm assuming its an issue on my PC, as the laptop I sometimes play on doesn't have this problem. If it helps my PC runs Vista (which sucks I know) and has a Radeon HD6850 I think and I'm running at 1920x1080 res with all the graphics options on Ultra / Max. (the laptop however runs much lower res and lower graphics settings). Thanks in advance.Winifreda0 20 Feb 2014
20 Feb 2014 Patching the patches? I'm no computer genius, but now, every time there's a patch, there then seems to be a period several days long or so of patching the patch. The patch seems almost to create more problems than the ones it was supposed to deal with. Don't they test these things before they release them? Blizzartd's customer service is generally getting poorer and poorer. You'd think after a couple of weeks of connection issues and some people being unable to log in at all, they'd be really anxious to put out a patch that worked well and didn't cause even more problems.Ubu3 20 Feb 2014
20 Feb 2014 "Block Trades" being activated automatically This has happened to me twice now, while it's rare. It still happens, and it's absolutely annoying. Why it happens and when, I have no idea. But it certainly does. Edit: I don't have any addons that would be affecting it, most of my addons are mostly just visual.Coppersocket0 20 Feb 2014
20 Feb 2014 Log in issues Any1 else got this problem? I just bought my subscription, (play time ) and when i try to log in game it stays at conected, or i can see the realm lists, i can choose my realm, but same, stays at connected and than i get disconected, anyone could help ? :-sMissugly13 20 Feb 2014
20 Feb 2014 Error: please help Hello everyone, Yesterday I wanted to log in, but I got stucked on launcher after a while it open a window with error saying: ERROR: The file "C:\Program Files (x86)\World of warcraft\Updates\wow-0-17898-Win-final.MPQ" appears to be corrupt. You may need to download this file again. So, I cant get in game and go for a ticket or somethin. In past when something like this happened I clicked on repair button and it repaird somehow. When I clicked on system survey it doesnt do anything. I was searching forums and I couldnt find anything about this problem. Im kind of Pc noob, so thats why Im trying to find help there. I also tryed to find that file somewhere on the internet, but I was unsuccesfull. Thank you for your responds.Judita2 20 Feb 2014
20 Feb 2014 Tarren mill only server left offline! Any ideas whats happening or an ETA?Bowjítsu9 20 Feb 2014
20 Feb 2014 Oqueue Only thing that kept me interested in wow for the last few months has been the Oqueue add-on and now uve messed that up. So spent most of last night bored...... then log in today and our realms down :DDDD What a brilliant service.... Hope you do better in WOD because I don't think I'll be around to see it at this rateÁrsenal8 20 Feb 2014
20 Feb 2014 I cant find anyone from armory Very regularly when I try to search people in armory, I get this error about murlocs being blamed. Whats up with that?Natherion0 20 Feb 2014
20 Feb 2014 Eonar wsg disco ! minute ago i was on wsg then disconbected and then after relog : character is already in use. then after another relog stuck at 90% blooclaat bizznizz dat me tell uLunatyczka0 20 Feb 2014
20 Feb 2014 Chain disconects and authentificator code required 24/7 I logged in wow 30 mins ago and since then I`ve been disconnected aftero 30secs-4mins each time , now my internet isnt broken for sure , any1 else experiencing the same issue?Nainik0 20 Feb 2014
20 Feb 2014 battle.net, two errors hi trying to log on through battle.net beta this morning and first it wont let me finish update with an error msg about not being able to move files. so tried to restart battle net and now it just gets stuck anyone else having this problem today? thanksCreedz4 20 Feb 2014
20 Feb 2014 eonar still down? it says 15 minuts but i even went to the shop and stuff allready wats wrong, other servers are up accept eonar and few othersLeikoo3 20 Feb 2014
20 Feb 2014 It seems the new patch broke my game. everything was fine on wow last night but when I updated today lots of things went wrong including getting stuck in certain outland dungeons such as The Escape From Durnholde which led to error 314 for my game, I followed all the steps given to me on the official forums for this error and it led to me having to scan and repair, once this completed it now wants me to do a 6.20 GB update which I cannot do as my uni internet doesnt allow me to update wow so I must do it through my phone and of course I dont have this much to use on my phone. Is there anyway around this problem or am I simply going to have to stop playing wow?Earthfarther2 20 Feb 2014
20 Feb 2014 Misery Battlegroup! Why hasn't the Misery Battlegroup servers gone up yet? Tarren Mill went down really early and is still not up and that goes for all the Servers on Misery. I was just wondering if there's some info on when Misery is coming back online again?Theyoungone1 20 Feb 2014
20 Feb 2014 We'll be preforming rolling restarts for all realms... We'll be preforming rolling restarts for all realms beginning at 10am. Each realm should be affected for no more than 15 minutes once the restart begins 10:40 half the servers are still down. Blizzard please if you know it will be down longer than 15 minutes just say. I've been sitting here for 25 minutes now.Backsurgeon2 20 Feb 2014
20 Feb 2014 Spell visual effects bugged? Hello anyone more than me that have bugs on the spell apperances? For an example i have problems with pretty much all my warlock spells, and aswell as the headless horseman mount. My visual effects are completly wrong it's like it partly transparent instead of fully colored have tried relog and restarts but it seems like nothing has effect.Ðreams3 20 Feb 2014
20 Feb 2014 Error on profile page Hi, I have been trying to view my profile but I'm getting "Oops Something Is Broken" error. I checked other players on my server (Aerie Peak) too and I get the same error. I don't know if this is a server or forum related issue but I was able to view some profiles on other servers.Wormos4 20 Feb 2014
20 Feb 2014 Wonderful Service Would just like to say thankyou on behalf of im sure the 'whole wow community' for the wonderful error free service you provide................ :)Straegen6 20 Feb 2014
20 Feb 2014 Graphical Problem HI Ive noticed something kind of weird since updating the patch today, some distant areas in Siege of Orgrimmar were loading as white textures ive linked a screenshot. If i quit wow and reloaded it went away but if I then went through a loading screen it seemed to come back. I have SLI gtx 670's and I heard they can cause some issues at times. Here's the screenie: http://postimg.org/image/hcthm1hyh/full/ Hopefully someone can help!Camthalion3 20 Feb 2014
20 Feb 2014 Buying Game time key via visa card/pay pal? how can i buy a 2 month game time key with visa card or pay pal? i searched and i only found the "bill me every 1 month/bill me every 3 months" etc... i can do the "bill me every 3 months" and then press "stop billing me every 3 months" and then i have my 3 months on my game time?Cátáclysm3 20 Feb 2014
20 Feb 2014 Once again, how do I fix this? Freezes and slow starts Posted like a month ago that it takes ages for my launcher to pop or not pop at all its stuck on checking for uppdates.. and initializing with play button greyed out but got no answers on that thread. Once you are able to hit play button the screen goes black for like 1 minute and then you can log in, if im ingame and want to log out the game it freezes for like 2 minutes. Just hitting wow.exe skips the launcher but the other problems still persists. Yes I tried running as admin and clearing cache, wtf folders even addons but nothing helps. My computer should handle it with ease, so I doubt it has anything to do with that. But im posting setup anyway Running on windows 7 64 amd fx-8150 8 core cpu 3.79 ghz 16gb ram nvidia geforce gtx 570 gainward crosshair v formula motherboardJavool6 20 Feb 2014
20 Feb 2014 this is becoming too much. so we cant log in because of battlenet problems. when we do log in theres ingame items missing. and when you do release a patch you have to repatch the patch. When asked why were having so many problems using this game/service we get told to delete our wtf folder and cache. Hopefully you have enough bananas for the untrained monkeys that you currently have on the staff. Congrats blizzard youve won another no confidence award.Nosegoblin1 20 Feb 2014
20 Feb 2014 Armoury broken Title says it all. Just says 'oops' and then murloc thing. Also, i have an alt level 90 paladin, which i can't choose to post with.Heeatzz20 20 Feb 2014
20 Feb 2014 Lag in BGs and ticket system not working Everyone in the BGs I'm playing is having 1-2 sec of lag. In game ticket system is not working, buttons are greyed out. Fix ASAP pleaseLaddado2 20 Feb 2014
20 Feb 2014 latency problems Since 4 days now i have been randomly lagging (spiking) at 200-500 ms resetting router, restarting computer, deleting cache WTF and interface folders didnt work either. My internet should be fine since i dont lag in any other program than World of warcraft. My ms seems to change all the time on wow it could go from 30 to 250 then back to 30 in as short as 10 seconds, not reliable or playable at all... i did a trace route which goes as follows; Traceroute has started… traceroute to eu.logon.battle.net (213.248.127.130), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.416 ms 6.207 ms 9.835 ms 2 sd4402701.adsl.online.nl (212.64.39.1) 24.272 ms 23.513 ms 23.145 ms 3 v69.har1e-asd-n.nl.euro.net (194.134.18.114) 170.280 ms 27.864 ms 22.421 ms 4 194.134.18.112 (194.134.18.112) 19.980 ms 20.523 ms 19.957 ms 5 ae3.cr1-asd8.nl.euro.net (194.134.161.215) 21.585 ms 19.625 ms 19.514 ms 6 ae0.cr1-asd6.nl.euro.net (194.134.161.218) 24.897 ms 20.104 ms 42.507 ms 7 ae0.br1-asd6.nl.euro.net (194.134.161.217) 20.436 ms 20.675 ms 20.134 ms 8 te4-7.ccr01.ams05.atlas.cogentco.com (149.11.104.45) 68.157 ms 402.043 ms 219.476 ms 9 te0-7-0-25.mpd21.ams03.atlas.cogentco.com (130.117.0.85) 24.171 ms 20.584 ms 20.272 ms 10 be2263.mpd21.fra03.atlas.cogentco.com (154.54.61.6) 27.731 ms 27.107 ms 28.828 ms 11 be2028.mag21.fra03.atlas.cogentco.com (154.54.74.138) 28.907 ms 27.580 ms 30.583 ms 12 ffm-b12-link.telia.net (213.248.92.141) 28.397 ms 75.079 ms 28.367 ms 13 ffm-bb2-link.telia.net (213.155.132.210) 38.791 ms ffm-bb2-link.telia.net (213.155.135.12) 27.267 ms ffm-bb1-link.telia.net (80.91.246.102) 27.362 ms 14 ffm-b10-link.telia.net (80.91.247.189) 30.405 ms ffm-b10-link.telia.net (80.91.251.124) 27.818 ms ffm-b10-link.telia.net (80.91.251.120) 28.136 ms 15 * * * 16 * * * 17 * * * 18 * * * Im not using any firewall. There are no internet consuming programs running in the background or from anyone else of the 3 computers that are connected to this internet Any way to fix this? Thanks in advanceAmnêzia160 20 Feb 2014
20 Feb 2014 logging problem hi i seems to have a problem with logging inPríestable1 20 Feb 2014
20 Feb 2014 Not Responding random crash (Only in Raids?) Hi, I have problems, very odd once. Wow crash sometimes, maybe 1 each day, sometimes I can play in 2-3 days without a problem, sometimes it crash 2-3 times on a day. The odd thing is that IT ONLY crash on raids. 25 man LFR (more often), in 10-14 group in Flex more less. But never in 5 man, or in the world, just in raids. First of all it felt like it often happens when a new phase shall start, but yesterday it was just under a phase. I saw something about Nvidia cards suffer this problem? I got an GTX 680, Asus. Anyone else got or had this problem with Nvida cards and solved it? Ps. Tried all of the common "do this first line supportish thingy"... cache, addons, drivers etc... I know it has nothing to do with my Motherboard though I bought a new one yesterday. Addons I use: Milky combat test Deadly Boss mod Shadoed Ui Dominos OmniCC Curse client so all are always updated as well.Peepwood0 20 Feb 2014
20 Feb 2014 Recruitment. has sent you an invitation to play the FREE Starter Edition of World of Warcraft® using the Recruit-a-Friend program. When you accept your invitation, you and your friend will gain access to EPIC benefits to aid in your adventure. So I got this mail from a friend and thought I give wow another try. I already have the game but no Subscription. Then I see if I am to get any of these rewards I got to buy the game all over again. Or am I missing something?, maby I just save my Money and play something else.Ve2 20 Feb 2014
20 Feb 2014 Character not found hello, i cant logged in to my main characters, my log screen stop at 90% and then come massage character not found. cant play can anybody help me with this. thanks don't give me links to 2011 or ... just say what to do to fix itGravitus0 20 Feb 2014
20 Feb 2014 WoW launcher stuck on Initiliazing Hello guyz, I am staying at dormitory P2P networks are not allowed. I guess thats why i can not update my WoW client. But must be way to update my client. Only way is not P2P to download, right? Thanks for helps.Fapidextrous11 20 Feb 2014
20 Feb 2014 Please fix Armory. Stuck now not being able to use Simcraft for my new pieces would be lovely to get a fix soon :)Draugarth0 20 Feb 2014
19 Feb 2014 Ability descriptions not showing So in the spellbook they do, but not on my action bars when I hover my mouse over them, 'tis quite annoying. I don't know if this is a common bug, I did browse a little but didn't find anything. Any feedback/fixes? Would be great. Thanks.Rayl0 19 Feb 2014