Hallow's End: It's a ghoulish affair!
... It’s time to huddle close after dark as once again Azeroth becomes shrouded in all things creepy for Hallow’s end! Our resident headless horseman has been working on his evil laugh, sharpening his sword and having a word with the Tillers on how to grow the meanest pumpkins in the land, so look out for this terror lurking in Scarlet Monastery! Bring me the FAQ of… oh wait... Q: When is it? A: Festivities start October 18th and will run until November 1st. Q: What new treats have you in-store? A:Spend your Tricky Treats on newly added items including: Ominous Pet Treat Hallowed Wand- Banshee Exquisite Grommash Costume A new quest is available in Val’sharah and begins with the Hag of the Crooked Tree at Bradensbrook. Follow the tale through to its culmination and you’ll receive some Tricky Treats and a chance of receiving 1 of 4 bewitching hats. Hat of the First Sister Hat of the Second Sister Hat of the Third Sister Hat of the Youngest Sister Q: Why can’t I Trick or Treat the innkeepers? How will I get the shiny loot and costumes? A: All of the Hallow’s End items can now be purchased using Tricky Treat, which you can acquire by visiting the various candy buckets at taverns, and/or by completing the Hallow’s End daily quests. Q: Where are the Merchants and Vendors for this event? A: Lurking outside Stormwind and Undercity these vendors will part with wands, masks, candies, pets a temporary mount and more! Q: I've completed the Theramore's Fall scenario and now I can't get the candy bucket in Theramore, help! A: Speak to Zidormi on the bridge leading into Dustwallow Marsh and she'll phase you into the restored version of Theramore. Speak to her again to revert back. Q: I can't get the candy bucket in Mistfall Village, help! A: Once you are able to do the dailies for the Golden Lotus, the candy bucket should be visible. Q: I can't get the candy bucket in Blasted Lands, help! A: Once again, you'll need to speak to Zidormi to be phased into the "old version" of Blasted Lands - she's near the entrance to Blasted Lands if you're coming from the Swamp of Sorrows, just off the road. Q: I can't get the candy bucket in Zouchin Village, help! A: Once you have completed the quest Enemies At Our Door, the candy bucket should be visible. Q: I can't get the candy bucket in Stoneplow, help! A: Once you have completed the quest The Savior of Stoneplow, the candy bucket should be visible. Q: I can’t get the candy bucket in Pearlfin Village, help! A: Once you have completed the quest Emergency Response, the candy bucket should be visible. Q: I can’t get the candy bucket in Grookin Hill, help! A: Once you have completed the quest Lay of the Land, the candy bucket should be visible. Q: I’m sure I had a Handful of Treats lying around here somewhere, but now I’ve logged back in it seems to have vanished? A: Handful of Treats is a ‘conjured’ item, meaning that it will only stay in your inventory until you log out. Please make sure that you loot the treats contained within as we cannot restore these for you. Q: I definitely got transformed into X costume, but my achievement hasn’t updated! Help! A: If your costume came from a Hallowed Wand - Random, rather than a specific one, then unfortunately this won’t count towards your achievement criteria for The Masquerade. This isn’t a bug so please be aware of this when attempting to collect all your transformations in time. Q: What level must I be to summon the Horseman? A: In order to select the Headless Horseman through the Dungeon Finder you’ll need to be level 109. Q: Some friends and I went up to Scarlet Monastery ourselves, but the event doesn’t seem to be working. Why? A: You will not be able to access the quest or the ability to summon this ghoulish fiend unless you sign up via the Dungeon Finder tool. This should, however, make things easier all round as there’ll no longer be any trekking through Tirisfal! Q: So, what’s up with this Magic Broom? Why is it soulbound? A: Some of you may still remember the older styles of flying broom mounts that used to drop directly from the Headless Horseman; this was altered some time ago, and each player now has a chance to get a Magic Broom from their Loot-Filled Pumpkin or purchase one from the vendors. It’s Bind on Pickup so you won’t be able to trade or sell it, but you can still enjoy riding around on your own broomstick for the duration of Hallow’s End. Remember that the broom scales with your own riding skill and restrictions! Q: I got the helm, sword, etc. on the wrong character! Can you transfer it over to my main? A: Sadly, while we understand that you may want these items on your main, our support team is not able to move any of these items between characters for you. Don’t forget though that the pets and mount are now account-wide so you’ll be able to enjoy your cat, crate, hideously mutated pumpkin or magnificent mount on all the characters on that account! Q: Is there anything else I need to know? A: Well, as usual with these events, please keep in mind that once you buy an achievement-related item you won’t be able to sell it back. Please be very, very careful and buy carefully; once you’ve bought something the support team won’t refund it for you. If there’s anything else that you’d like information or confirmation on, or that we haven’t already covered in the F.A.Q, please feel free to post in this thread - we’ll be leaving it open for the duration of Hallow’s End! :)11
[Recruit-a-Friend] Common Issues & Questions
This thread is intended as a guide to help you troubleshoot the most commonly reported issues with RAF and explain how / when rewards can be claimed. Please make sure to check this thread thoroughly before opening a new thread or indeed posting questions you may have here in this thread. Common Issues such as accounts not appearing linked & experience gain seeming incorrecthttp://eu.battle.net/wow/en/forum/topic/9256846020?page=1#2 Reward Systemhttp://eu.battle.net/wow/en/forum/topic/9256846020?page=1#3781
CROWDS! A League of Extraordinary Helpers!
Nearly a year ago, our Support team began piloting an initiative to connect helpful members of our community and share their game mastery with their fellow players. We hoped we'd see the same kind of awesome advice and friendly interaction through CROWDS that our forum and gaming communities have always provided. We certainly weren't disappointed! With that in mind we have not only decided to continue with the program, but to upgrade it! We're excited to update everyone and share these new features. First, for those who may not be familiar with it: What is CROWDS? CROWDS is a mobile-friendly system which connects knowledgeable players willing to share their experience with players seeking advice! It allows you to select various categories you may be familiar with (i.e. StarCraft, World of Warcraft, Overwatch, etc...) and help answer game related questions being asked on Twitter. Until now, the system was just in its testing phase, and we're finally ready to introduce it in all, well... most (!) of its glory! With this update, we're Including a new reward system and leaderboard. Click here to find out more!0
Ticket Response Times
Hello everyone, Since the release of Legion we have been experiencing an increase in ticket volume which is resulting in a longer than average wait time. While we understand this can be frustrating we appreciate your patience while we work through these tickets. We also ask that you do not create more than one ticket on an issue, or create a second ticket asking why your original ticket has not yet been answered as this merely serves to inflate the queue further, resulting in longer wait times for everyone. Before submitting a ticket, it might be worth checking the WoW Legion - Common Issues sticky. Last but not least, any threads created regarding the current wait times will be redirected here and locked, to make sure the forums are kept tidy and similar issues handled in one place. Thank you again for your patience, and we're sorry for the inconvenience caused.0
Legion (7.1.0) - Common Issues [26.10.2016]
★ Patch Notes (US) ★ Known Issues List ★ Technical Issues & Fixes ★ Please follow @BlizzardCSEU_EN for current service status. "Welcome to Patch 7.1.0! If you experience issues when logging in after the latest patch, reset your user interface and remove all addons! Here's what you are contacting us about the most right now:" Withered Army Training UNDER INVESTIGATION: Under certain circumstances, Death Knights can die instantly in the "Building an Army" Scenario and not receive rewards. We are also aware of an issue causing players to lose their progress, and their spent mana, in the "Withered Army Training" scenario after a disconnect. We are working on a solution, but our game masters are unable to assist with this issue. Artifact Offhand or Main Hand Weapon disappears after a paid character service Unequip the remaining main artifact weapon/offhand and re-equip it. This should re-create the missing item as well. "Life Finds a Way" doesn't unlock after chain is completed UNDER INVESTIGATION. "You have already claimed your Grand Challenger's Bounty for the week" KNOWN ISSUE: The bounty chest's error message may be unintuitive/confusing as it is also displayed when players have not completed a Mythic+ dungeon in the previous week. No credit for "Withered J'im" on the achievement "Unleashed Monstrosities" UNDER INVESTIGATION. Please report any additional suspected bugs using the “Submit Bug” option in the ingame support portal10