Lost my authenticator, and now?

Technical Support
Hey guys i've need to format my phone and i've lost my authenticator, dont save the restoration numbers and now i cant log in , this account is from a friend of mine, sorry for my bad english.

Hi there,

I can only advise you to contact the Account and Payment support department for help with this. They may be able to help you, as we can't.

Account and Payment Support

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As correctly stated by Danellos, you will need to contact our Account and Payment Support department.

Bear in mind that logging onto someone else's account is not allowed, I'd suggest that your friend avoids sharing account details with anyone.

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