And now its even worse, i cant play for more than 30 seconds without the game just shutting down. No error, nothing, its just as if i had pressed alt+f4. Tried repairing an additional time, but the repair isnt even installing the utility folder i previously deleted, as well as recieving no error about missing libcef.dll in-game.) :(
If you remove files like wow.exe, wow-64.exe, the launcher will download them on start together with the Utils folder. Note that the error will occur again so leaving the Utils folder deleted is the only thing you can do at this given moment.
Now my point of view:
The problem is the following: there should be a file called libcef.dll in the Utils folder together with the WowBrowserProxy.exe. I only assume this is the problem since I wasn't able to fix it myself but I have done a test.
I created a blank text document and named it libcef.dll. After starting wow I got an error the application crashed so it did recognize the file but since it wasn't the right one, it crashed.
My brother has a working client on his computer. I'll check his in the morning and see if I can get it fixed.
Beside finding a solution I have other ingame things showing up like a GM reply popup. When I click it I go to the help page but nothings there. When I close the window the popup is there again. I have no open tickets on the battle.net site so it's strange.
This is what I learned:
On my computer (Windows 8) there is only a file named WowBrowserProxy.exe in my Utils folder. On my brothers computer there is not only WowBrowserProxy.exe in the folder but also libcef.dll, icudt.dll and a folder locales with what I assume are language files.
To verify which solution works for me I'm going to do this step by step.
Step 1: Utils folder with only WowBrowserProxy.exe in it
K, this is what most people will find in C:\Program Files (x86)\World of Warcraft\Utils if they're getting the error stated in the topic title. The error message I get is the following: http://i1054.photobucket.com/albums/s485/KFredje/Error1_zps847fa6c3.png (too bad no images are allowed here or active links) This is mainly what people get with the 5.3 client if there's something wrong.
Step 2: Adding libcef.dll to the Utils folder
Now I don't get the previous error but the following: http://i1054.photobucket.com/albums/s485/KFredje/Error2_zps3b566248.png and after a second or 2 this one http://i1054.photobucket.com/albums/s485/KFredje/Error3_zps7e6b9a3a.png. So libcef.dll appears to fix something but not everything.
Step 3: Adding icudt.dll to the Utils folder
Again another error: http://i1054.photobucket.com/albums/s485/KFredje/Error4_zpsadb85df1.png so it does appear to fix the previous error but another one shows up.
Step 4: Adding locales folder to the Utils folder
Success! No more error messages and the support in-game website is working.
So it appears there are some lost files on some clients who need to be added in a future fix. For now (I'm not sure if I'm allowed to do this but if not, please tell me as fast as possible) I will link to my files to get this bug fixed: <snip>. These files are not altered in any way to try to hack people. They are genuine Blizzard files copied and rarred from my brothers computer, tested on mt computer and shared to help people fix their problems. I hope this does what it did for me.
GM's, feel free to contact me in-game if there's something you need from me.
Rate this post if it helped you so people will find it more easily.
Myself, i'm not even sure is the problem is related or not but whenever i change video settings from fullscreen to Windowed (Fullscreen) the game crashes within seconds. It is weird.
Then running the repairtool, but the same thing keep happening again
Any ideas how to sort this once and for all?
Krowi, I've removed the link to the file from your post, while i don't believe there is anything malicious about it linking to files isn't really allowed. Running the repair tool should download the missing file.Well, too bad for the people who have the problem and can't get it fixed cause like other people said, the launcher doesn't download the missing files.
For people who want my files, go to http://www.wowhead.com/forums?board=16 (this link is allowed I guess) and look for a topic called Libcef.dll missing error [Solution I share for people who are looking for a fix for this error]. There you find what you need (guide written by me).
So I think I'm not doing anything wrong referring to wowhead which has a solution?
PS. @Tiogaradh: I'm not questioning the forum rules but where could I find something about linking to files? I looked in the Technical Support and overall forum rules but I haven't found anything concerning this. And is linking to something on wowhead with the same goal also a violation? I just want to be sure what I can and not do in the future if I want to help people out.
I've had a look into this for you and it appears this does have an issue due to the client, even after a new install have a corrupted file. What you need to do is just go into your WoW directory and delete the folder callled "Utils" and then just restart the client and you should then finally be able to log in and play without any further issues
he do not say ' that your computer can crash or can be go on sleep mode,
and to get back on windows you need to reset your computer.
Much <3 and xox, someone that /moons at Blizz and resolves a stupid mistake on their part.
Finally able to get rid of that darn GM notice in the top corner of my screen, its been there for days!
This will be addressed with an update to the game, but we don't have further details on that just yet.
i have olso the same problem.
i have a laptop new with windows8 there is the problem on.
and i have a pc with windows 7 and that works perfect.
now my question:
I want to try removing the file on my laptop, but when I do, I also remove the file on my PC where everything is going well?