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I am STILL getting random disconnects. I've updated drivers and removed avg as another user suggested, and it is STILL occuring.
Tracing route to eu.logon.battle.net [213.248.127.130] over a maximum of 30 hops: 1 <1 ms 1 ms <1 ms 192.168.0.1 2 12 ms 12 ms 12 ms 213.1.113.13 3 16 ms 12 ms 12 ms 213.1.118.62 4 16 ms 17 ms 16 ms 213.1.78.2 5 17 ms 17 ms 16 ms 213.1.79.22 6 81 ms 16 ms 16 ms 87.237.20.244 7 19 ms 19 ms 19 ms bundle-ether1.lontr1.London.opentransit.net [193.251.255.101] 8 16 ms 17 ms 17 ms telia-1.GW.opentransit.net [193.251.251.38] 9 17 ms 17 ms 17 ms ldn-bb2-link.telia.net [80.91.252.209] 10 24 ms 24 ms 24 ms prs-bb2-link.telia.net [80.91.247.240] 11 32 ms 32 ms 32 ms ffm-bb2-link.telia.net [80.91.246.182] 12 31 ms 32 ms 32 ms ffm-b10-link.telia.net [213.155.130.122] 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. |
Customer Service
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In some cases all that is needed is to adjust the configuration of your network connection:
[Windows XP] - Go to Start and choose Control Panel (If in Category view, please click on Network and Internet Connections) - Open Network Connections - Right click on your network adapter used to connect to the internet and go to Properties - Click on Configure and go to the Advanced tab [Windows Vista/7] - Click Start - Click Control Panel and ensure that Classic View is selected - Double-left-click on Network and Sharing Centre - Click on View Status - Click on Properties - Click on the Configure and then the Advanced tab After reaching the Advanced tab, different network cards have different options on this screen: - Disable any option labelled Checksum Offload (RX and TX) or Hardware Checksumming - Set the option called Connection Type, Speed and Duplex Settings or Media Type to Force 100 Full Duplex (the exact wording of this option may vary) - You may need to select Force 10 Full Duplex if you lose your connection to the internet - Click OK |
#2
22/04/2011
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