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Edited by Pera on 20/07/11 14:03 (BST)
Hello. I've tried to look around if anyone has had the similiar problem as I have but I havent found anything yet. A few people on the Us forums are experiencing the same problem as I am. My account has changed into a Starter Edition -account. I used to be able only to play multiplayer and no Single player, now its vise versa.
Now when I try to play multiplayer I get a message saying this : "Battle.net's exclusive multiplayer matchmaking service matches you against other similarly ranked players from Battle.net's leagues and ladders." !!! -> "To unlock this feature click upgrade now" So when I hit upgrade now my browser opens and I need to log in to my battle.net account. When I'm done, there is no such possibility as to upgrade my account. I can only see my account information and everything looks very normal there. |
#1
20/07/2011
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Customer Service
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Hello,
I've just checked your StarCraft II account and it appears to be fine. I'd recommend you to get in touch with our support team: http://eu.blizzard.com/support/article/42572 |
#2
20/07/2011
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I happen to have the same problem, although my account status says "active"... plz help
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#3
21/07/2011
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Edited by TGxTimelog on 21/07/11 14:24 (BST)
I also have the starter edition problem, however it seems like I can play the campaign and Multi, but I can't watch a replay, that gives me this message: http://i1081.photobucket.com/albums/j345/eXeTimelog/Screenshot2011-07-2115_15_35.jpg
It is a replay from before the patch. And my system clock is set correctly. ***Edit*** The problem disappears if I load the replay from the battle.net menu. However I can't start it by double clicking on the replay or by dragging it on my sc2 shortcut. |
#5
21/07/2011
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Hi!
I just tried to play the "A sinister turn" mission for the first time in the campaign and got a request to update my game version from a starter edition to a standard one, although I bought the standard edition in the first place. After reading the thread above I checked my system clock, both in windows and also in BIOS, and it is set to the correct time. As far as I can see, my account at Blizzard.com looks OK. My SCII reads "active". |
#7
21/07/2011
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hello,
i am a mac user and after the latest patch( on Wednesday ) i am experiencing the following problem when i hit the "find match" button the following message appears: "Batte.net's exclusive multiplayer matchmaking service matches you against other similary-ranked players from Battle.nets leaques and ladders To unlock this feature click Upgrade Now! " So when I hit upgrade now my browser opens and I need to log in to my battle.net account. When I'm done, there is no such possibility as to upgrade my account. I can only see my account information and everything looks very normal there. |
#8
24/07/2011
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Edited by Zsoltix on 25/07/11 23:36 (BST)
Hello Everyone!!!!
I have a problem that i cant resolve and i don t understand correctly. Months ago i buy the official starcraft2 game. Everything s working fine and the game is working perfect until today when i pach my game to the latest pach.After that it says: it is a starter edition now but i don t understand because it wasn t a starter edition. The whole multiplayer section is not working/locked with a yellow lock .And when i go to my account in battle.net it shows me that s everything is fine and my account is active but nowhere write there is my game is a starter edition or a demo.And i cant do anything there. I read about to reset my pc clock but sorry i dont understand it correctly what must i do. Please help.. thank you. (Sorry for my bad English im from Europe (Hungary) |
#9
25/07/2011
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Edited by Ghost on 26/07/11 00:48 (BST)
Hello, i am from Bulgaria and i bought the Starcraft 2 game before 1 month . I patched the game and after that i cant play anything. When i try to play online it sayes you need to upgrade you account when i try to play single player the same.PLS help.
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#10
26/07/2011
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Well is there any way around this? I also noticed it says "Starter Edition" at the top of the UI on battle.net, but I can't change my time because this is also my work computer and I need it synched to my employer's time (1 hour in advance). This is not really a fix, if a person payed for the full edition he should have it.
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#14
14/08/2011
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i forgot the password to this account and formatted my hard drive,then i made another account and played on it for awhile (started edition).Now my current starcraft is started edition,even though im playing on this full account and i cant do anything offline (cant play as guest)
should i just re-download from my account page to fix this or what? |
#20
10/09/2011
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