Topic
Account locked - or not?
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Edited by RuuNa on 25/05/12 04:24 (BST)
Hello,
this time I thought I'd create a thread myself for a change, just replying to other threads was rather boring. ...I received an email from Blizzard telling me my account has been locked, while it is not. I'd assume it's just another scam, but it is not only not filtered by the Spam filter like 99% of Spam I happen to get, but also it is considered a 'trusted' adress by MS (still using mainly Hotmail, as this account is about 7 years old). I can still log into my game and I am still able to post here as you see - what is this about? I did not login with another device, such as my Tablet or Notebook, because I don't have anything Battlenet related on there, just Steam for chatting purposes. So I am telling you, my problem is, that I actually have no problem. I am just wondering what things could trigger such a message as my account is functioning. EDIT: After logging out I got the messages about need of verification which proved to be no problem. I am still wondering what leads to this warning. I am positive there is absolutely no malware on my machine and my email account is as secure as ever. I would like to know what other reasons may cause this. Whether someone tried to log into my account or whether the lock was not automated but intended. |
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Edited by Danellos on 25/05/12 10:24 (BST)
Don't pay heed to these emails, as they are spoofed.
There is a guide on the World of Warcraft forums about how to identify these scam emails, as well as a support article. Fake or ‘Phishing’ E-mails from Blizzard http://eu.battle.net/wow/en/forum/topic/900641151 How to Identify "Spoofed" Email Addresses http://eu.blizzard.com/support/article/43010 Unfortunately though, this is the reason I moved away from Hotmail in the first place. I kept getting these kinds of emails. ;( |
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Edited by RuuNa on 25/05/12 13:42 (BST)
As I said - the email was legit, as I could not login after having logged out before I changed my password.
I just wanted to know what might have led to this. Also I get maximum 3 Spam-mails per month. Mostly none at all and they are all identified, so I never actually see them. |
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Edited by Moonshadow on 25/05/12 14:18 (BST)
Yep, hotmail is pretty spam free atm.
Someone might have tried to hack your account, which lead battle.net systems believe you were compromised. it happened to me as well at some point, changed my password and everything was fine. |
