HoTS not installing from disc

Posts: 2
I bought physical copy of HoTS and activated online. Started SC2 and then game optimization was in progress. Then it was resulting in starting download of more than 5GB. Whats going on????
I have never seen an install process like this.
It should be as simple as giving me an option on the disc I bought if I want to install add-on to existing copy of SC2 or the whole game. It got no data from the cd!!
I tried to do clean install but it is insanely slow and switching between cd and internet download with no information on how many MB it is actually downloading..

I think the install process is not good at all and it cannot be any worse.
Reply Quote
Posts: 4
Yes, I'm having the same problem. I bought a physical copy of the game, because I have a slow Internet connection. But HoTS decided to not install anything from my disc, but rather download the complete game.

I know blizzard touted this "feature" that if you have Starcraft 2 installed, you don't have to install from the disc. Blizzard, I want to install from the disc! Reading from a DVD is FASTER than downloading from the Internet. You can patch my installation after I've installed all the game files.

I also tried to delete my Starcraft 2 installation, now instead of a 4 GB download, I have a 6 GB download.

Thanks Bliz...
Reply Quote
Posts: 7
Yay, another happy customers (+ me)! Buy the more expensive box edition, be forced to download whole expansion... :)
Reply Quote
Posts: 30
Count me as well. I even bought the CE, and what do I get? 14 gigs to download... sheesh.
Reply Quote
Posts: 2
Hi Guys,

Yesterday I also installed my DVD copy of HotS (I left the installation process running over night though) and also made some traces with my network-check-bandwidth tool to see how much traffic is necessary to install it completely. So, there is unpacked almost 8GB on DVD and it will download at the same time around 6GB of additional data. So if you would buy only digital copy, you would need 14GB downloaded, but this way you save 8GB of download which resides on DVD.
Hope this helps in clearing any doubts about DVD copy of the game.
Reply Quote
Customer Service
Posts: 30,712

Unfortunately the DVDs do not contain all the game data, so there will be some info to download after install.

However if you have the game installed already and patched up fully (you can check this on the Connection Info option on the Launcher), there should only be an optimisation, and then the game should be active.

If you do not have the game installed, currently the fastest way to install would be to use the DVD, and then patch the remaining content in from there.
Reply Quote
Posts: 1
I got the SC 2 HOTS this Sunday and am very dis-appointed. I stay in South Africa and this story of regular downloads and patches affects us badly as we still pay high prices (in relation to other countries) for internet and our internet speeds are not the greatest.. The game refuses to install and just seems to want to access the internet. so my 3 questions to Blizzerd are:

1. Why cant i just install the base game from the CD I already paid for and patch up later?
2. Whats the point of buying a game whereby I have to spend lots of megs and time in down loading before I can enjoy the game?
3. When I try get technical support to help solve my problem it appears there is no way to get through to you guys and let you know the game wont install. Why is that?

In conclusion I feel that Blizzard did a half baked job on the instalation of the game and they basically are saying stuff the customer. We pay upfront for the CD and we must deal with the problems. Nice move Blizzard. I will be weary of touching any new products you sell! I really feel a reply from Blizzard to help me actually enjoy and play the game is forthcoming.
Edited by Fraganator on 19/03/2013 11:26 GMT
Reply Quote
Posts: 2
yep suffering from the same problem .. trying to update but game keeps giving errors saying that disc is needed not to mention that update bar is stuck and gives errors after a while
Edited by ilke on 27/12/2014 17:41 GMT
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Explain (256 characters max)