General Patching Advice (Mac)

2 Keywords: General Patching Advice (Mac)

Below you can find some basic StarCraft II patching assistance when using a Macintosh operating system:


Administrator Account

Ensure that you're logged into an Administrator account, we are unable to offer support when attempting to patch the game on a non-administrator account.


Check your Permissions

If the game was installed on a different administrator account or if the game folder permissions become damaged, the patching process could fail. To check that you have permission to write changes to the StarCraft II folder, follow these steps:

  • Navigate to and highlight your StarCraft II folder (normally found in Applications)
  • On the menubar, click File then Get Info
  • Check that the lock icon in the bottom-right corner is 'unlocked'
  • Expand the Sharing & Permissions area
  • Set the Privilege for your account to Read & Write
  • Set the lock icon to 'lock'

You can also use the Macintosh Disk Utility to check your folder permissions:

  • Click Finder (found in the Dock)
  • Open Applications, then Utilities
  • Run Disk Utility
  • Select the hard drive StarCraft II is installed to
  • Click Repair Disk Permissions


Duplicate the StarCraft II folder

Make a Duplicate of the StarCraft II folder, delete the original folder and then try patching again.


Uninstall and Reinstall

Move the StarCraft II folder to Trash, delete any files found in your Library/Preferences folder beginning with com.blizzard, and then attempt to reinstall and patch your game.


Check your Memory

If you have any additional memory installed other than the memory your Macintosh had fitted when first purchased, you may need to remove the extra memory to improve your system stability and patch StarCraft II.


If you need further help, our Technical Support team can be contacted by phone or email (web form).

Support is also available on our forums:
StarCraft II Technical Support forum

Report Post # written by
Reason
Explain (256 characters max)

Reported!

[Close]

Comments (2)

Login to rate
DarkOne #984
DarkOne
05/04/2012
it could be my macbook pro but the patch installer used to work fine in the past but now fails a lot. its a good thing it conitunes where i left off.
Login to rate
Graminik #583
Graminik
13/02/2012
The patching keeps crashing my iMac. Why is it that other software run glitch free but StarCraft II can't even be installed properly?

    Submit a Ticket

    Still can't find a solution? Submit a ticket and someone will help out!