Battle.net

If the security of your Battle.net account was compromised, we strongly recommend that you take the appropriate actions to maintain the security of your email account. If your email account's security is compromised, the individual that has gained unauthorised access will often set up a mail forwarding service which will send duplicate emails that you receive to their own email. This means that if we send you an email which contains personal account information, such as a new password, this individual would have access to that information as well.

Below, you will find instructions on how to identify if mail forwarding has been activated and how to disable it.

If the instructions for your email provider aren't listed below, please contact your email provider directly for further assistance.

Gmail (GoogleMail):

1. Open your Gmail account and enter your email address and password to login.
2. Click the Settings tab at the top right of your Gmail email homepage.
3. Click the Forwarding and POP/IMAP tab.
4. Check the Disable forwarding option (found in the Forwarding section).
5. Click the Save Changes tab at the bottom of the page.

Hotmail:

1. Open your Hotmail account and enter your email address and password to login.
2. Click the Options tab at the upper-right corner of the screen and select More Options from the drop down menu.
3. Click on Forward mail to another e-mail account (in the Manage Your Account section).
4. Check on the Don't Forward option.
5. Click on Remove next to the unknown email address that was previously set up for email forwarding.
6. Click on the Save button at the bottom right of the screen.