If your computer is not secure, hackers can get onto your computer and view the contents, delete files, install viruses, steal passwords, and much more. If your computer has been infected with a virus, Trojan, keylogger, or other malicious software, you need to make sure the computer is cleaned entirely, or your Battle.net account will be at considerable risk. StarCraft II may show you what Trojan or malware infected your system.
To remove a Trojan from your system, please fully scan your system with at least one Anti-virus software listed below. It's recommended to scan your system with another Anti-virus software if the first Anti-virus software used does not find anything.
To secure your computer, we suggest adding some Internet security to your system (for example: a firewall and anti-virus scanner). If you are unsure what security measures to take, discuss the issue of system security with your ISP or a trained Network Administrator for the solution that is right for you.
Disclaimer: Although we recommend Internet security software, we cannot directly support it. Please contact the distributor of the software for information and product support.
Anti-virus Software:
A program that scans a computer's memory and storage space to identify and eliminate viruses. Please note that you can have more than one antivirus program running on your system. Some programs may not detect what another can.
- AVG Free
- Kaspersky
- Malwarebyte's Anti-Malware
- Moosoft
- NOD32
- Symantec security check
- Outpost Security Suite PRO Free Trial
- Trojan Remover
Macintosh specific:
Computer Updates:
If you are using Windows, ensure that you have the most recent security and service packs installed. These can help greatly by fixing security risks and updating built in security software such as the Windows XP Firewall to decrease possible threats to your machine. You can find these easily by visiting the Microsoft Windows Update page. We also recommend visiting the Microsoft Security Home Page for a wealth of information concerning current risks, as well as how to properly protect yourself.
Firewall Software:
A security system intended to protect a computer or network of computers against external threats, such as hackers, from another network, such as the Internet. A firewall can prevent your computer from communicating directly with computers outside your network and vice versa. While this does provide added system security it can affect connections made with our game servers.
- Windows XP SP2 Firewall (included and enabled by default on all Windows XP systems updated to Service Pack 2)
- Zone Alarm
Anti-Spyware Software:
A program that scans a computer's storage space and services to identify and eliminate programs designed to monitor computer usage beyond the user's acceptance. Among many technical issues spyware can also cause crashing, minimizing of the game window, and connection issues. Please note that you can have more than one anti-spyware program running on your system. Some programs may not detect what another can.