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What is World of Warcraft Remote? Back to top

World of Warcraft Remote is a subscription-based service that allows players to stay connected to certain aspects of World of Warcraft through the web or a supported mobile device. Back to top

With a subscription to World of Warcraft Remote, players can access the advanced features of the Remote Auction House, such as the ability to bid on or buy out auctions, place items up for sale, and more through the free World of Warcraft Mobile Armory app for iPhone and iPod touch, free Remote Auction House app for Android, or the World of Warcraft community site (http://us.battle.net/wow). See the Remote Auction House section below for further details. Back to top

World of Warcraft Remote subscribers can also access Remote Guild Chat, a new feature that allows players to interact with online members of their guild through an app on their supported mobile device. See the Remote Guild Chat section below for further details. Back to top

Use of the World of Warcraft Remote service is subject to a subscription agreement that can be viewed here. Back to top

What is the Remote Auction House? Back to top

For a complete list of mobile devices that are supported by World of Warcraft Remote, visit this page. We are considering adding support for other mobile devices in the future, so keep an eye on the official World of Warcraft website for details. Back to top

What mobile devices are compatible with this service? Back to top

For a complete list of mobile devices that are supported by World of Warcraft Remote, visit this page. We are considering adding support for other mobile devices in the future, so keep an eye on the official World of Warcraft website for details. Supports devices with a resolution of 320x480 and above (Not optimized for tablet devices.) Back to top

How much does World of Warcraft Remote cost? Back to top

World of Warcraft Remote is a subscription-based service that costs €2.99 (or £2.49) for 30 days of access, and requires an active, paid World of Warcraft subscription with up-to-date payment information. Back to top

The billing cycle for World of Warcraft Remote is independent of your World of Warcraft game subscription cycle. If you cancel your subscription to World of Warcraft, the associated World of Warcraft Remote subscription will be cancelled automatically as well, and any remaining time on the World of Warcraft Remote subscription will be frozen until you reactivate your World of Warcraft subscription. If you re-subscribe to World of Warcraft in the future, you will need to reinstate your World of Warcraft Remote subscription separately. Back to top

Can I use a World of Warcraft Game Card or Game Time Code to pay for my World of Warcraft Remote subscription? Back to top

No. World of Warcraft Game Cards and Time Codes can only be used for World of Warcraft play time and cannot be used for any other paid services. Back to top

If I have multiple World of Warcraft accounts associated with my Battle.net account, do I need to purchase a separate World of Warcraft Remote subscription for each? Back to top

Yes. A World of Warcraft Remote subscription is associated with one individual World of Warcraft account. You will need to purchase a separate World of Warcraft Remote subscription for each World of Warcraft account on which you wish to use the service. Back to top

Is there a limit to the number of transactions (purchases and sales) I can make? Back to top

Yes. In order to help prevent abuse of this service, there is a system in place to limit the total number of Remote Auction House transactions (including bids, buyouts, and creating auctions) that a single World of Warcraft account can perform through World of Warcraft Remote each day. Currently, the limit is set to 200 transactions per day. Our goal with this system is to ensure that most players who are using the service will not reach the limit, and we will be continuously monitoring how the service is used and making adjustments to the system as needed. Back to top

Do you plan on making additional World of Warcraft-related services like this available through World of Warcraft Remote in the future? Back to top

We are considering other services that could help keep players connected to different aspects of World of Warcraft through the web or their mobile devices. As with the Remote Auction House and upcoming Remote Guild Chat features, these services would be designed to complement the gameplay of World of Warcraft, and would be implemented in a way that doesn't detract from the gameplay for other players who do not use the service. We look forward to sharing more details with you in the future. Back to top

Can I use a World of Warcraft Game Card to pay for my World of Warcraft Remote subscription? Back to top

No. World of Warcraft Game Cards can only be used for World of Warcraft play time and cannot be used for any other paid services. Back to top

Whom should I contact if I'm having any issues with my World of Warcraft Remote subscription? Back to top

If you have any questions or are encountering any issues with your World of Warcraft Remote subscription, please contact customer support. Back to top

Reported!