Hot Issues
StarCraft Support Articles
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‘If you have Mac OS or hard drive problems, Repair Disk Permissions and Repair Disk can resolve many issues. It's a good practice to run these regularly to keep your system file management at peak perf…’
Repair Disk Permissions and Repair Disk
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‘This article explains how to run any of our games in administrator mode. This mode resolves a massive amount of issues that a player may face.’
Administrator Mode
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‘If you are playing StarCraft, Warcraft II: Battle.net Edition or Diablo II your realm list should be: Europe US East US West Asia Warcraft III uses the following realm names: Northrend Kalimdor Azerot…’
Keywords:
Incorrect,
realm,
list,
Battle.net
Incorrect realm list when attempting to connect to Battle.net
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‘To create an Apple System Profiler report, please follow these steps: Open the Apple menu Choose the option "About this Mac" Click "More Info..." In the File Menu, click "Save As" Choose to save it on…’
Keywords:
apple,
system,
profiler
How do I create an Apple System Profiler?
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‘If your CD-Key is missing or unreadable, please contact us by email or phone for assistance. Please note that we may need an image or your receipt and/or game box/manual in order to help.’
Keywords:
CD-Key is missing or unreadable,
cd key,
key,
missing,
unreadable,
no cd-key
The CD-Key is missing or unreadable
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‘If your computer is rebooting while playing our game and you are not receiving an error message, try turning off the Automatic Restart option on your computer. This way, the computer will display a bl…’
Keywords:
Automatic,
Restart,
Windows
How do I turn off Automatic Restart in Windows?
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‘If you are having an issue with a specific user harassing you in a chat channel, please use one of the appropriate Battle.net chat channel commands. The simplest action you can take is to /ignore them…’
Keywords:
harassment,
chat
How can I stop a player from harassing me?
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‘The security of your account is a serious matter, you should take all steps necessary to ensure your account details remain private. This article aims to provide you with knowledge that will help mini…’
Keywords:
computer,
security
How can I improve my computer security?
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‘Running a trace route can help identify where connection problems may be occurring. The trace route program tests the connection from your computer to the target location you specify and every "hop" i…’
Keywords:
trace,
route
How do I create a trace route?
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‘If you are experiencing the game going to a black screen at startup, during gameplay or glitches, then the following steps are used to isolate the issue. Please try the steps below, one at a time. Eac…’
Keywords:
graphics issues
Solve common graphics issues
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‘If you are having problems installing Diablo II, the following steps will help solve the issue. First we want to make sure Diablo II is uninstalled completely. Before uninstalling, you may want to bac…’
Keywords:
install,
installing,
installation
I am having problems installing the game