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[Sticky]
‘Hello everyone, This sticky will contain links to all previous stickies on the Customer Support forum that are still relevant; this should assist you with finding answers to questions you might have without having to make a new thread. Spot…’
21/11/2010
3,759 Views / 0 Replies
Previous Customer Support Stickies
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[Sticky]
‘This sticky is here to provide common answers/solutions & links given by our Customer Support Department for issues which affect a large number of players. Account Hacked/Compromised http://eu.battle.net/wow/en/forum/topic/900641315#2 Reset…’
22/11/2010
19,979 Views / 9 Replies
Last Post by Tailyda (24/08/2011)
Frequent Questions and Answers
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[Sticky]
‘You can now follow all Blizzard Entertainment Customer Support Europe news and updates on Twitter! Just head over to @BlizzardCSEU_EN, (http://twitter.com/BlizzardCSEU_EN) where we will be providing updates on maintenance, service issues an…’
07/01/2011
3,173 Views / 1 Replies
Last Post by Natryndon (07/12/2011)
★ CS Twitter EU ★
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[Sticky]
‘In our on-going quest to provide the most [EPIC] Customer Service ever, we’re proud to announce to you today that we’ve upgraded our Support Knowledgebase to be better than ever! Taking feedback from players and our support staff alike, you…’
16/12/2011
376 Views / 14 Replies
Last Post by Nephadne (12/02/2012)
Battle.net Customer Support Website
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[Sticky]
‘All new topics created regarding phishing mails/websites will be locked and redirected to this thread; please make sure you read the entire sticky before you post. ———————————————————————————————————————————————— TL;DR? We've turned some o…’
21/11/2010
16,212 Views / 612 Replies
Last Post by Natryndon (4 minutes ago)
Fake or ‘Phishing’ E-mails from Blizzard
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[Sticky]
‘This is a continuation of our compromised account sticky. You can find the first part at http://eu.battle.net/wow/en/forum/topic/900641512 ———————————————————————————————————————————————— TL;DR? We've turned the instructions…’
21/06/2011
4,224 Views / 226 Replies
Last Post by Natryndon (2 days ago)
►► Account Hacked/Stolen? CLICK HERE! ◄◄
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[Sticky]
‘On our original forums, a regular poster named Magekíd (Now Logicaly) wrote an excellent guide on how to remove keyloggers from your PCs. It received over 440,000 views and almost 4000 replies and it has been an extremely valuable source of…’
07/03/2011
6,753 Views / 867 Replies
Last Post by Havokz (11 hours, 25 minutes ago)
[Guide] How to SCAN and SECURE your PC - Part II
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[Sticky]
‘Welcome one and all to Hour of Twilight! Before scrolling down, we strongly encourage all to read our 4.3 Customer Support Policy Spotlight community blog which can be found here: http://eu.battle.net/wow/en/blog/3360303/. This blog will he…’
29/11/2011
981 Views / 15 Replies
Last Post by Natryndon (02/02/2012)
Welcome to Patch 4.3! Any questions? Check here!
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[Sticky]
‘Following on from a series of investigations into a number of accounts ineligible for our WoW Annual Pass promotion, we’re pleased to be able to say that the scheme has been extended to cover a number of additional countries and that we’ve …’
22/10/2011
15,373 Views / 1 Replies
Last Post by Irylinne (07/11/2011)
★ Signing Up for the Annual Pass? ★
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[Sticky]
‘You can press CTRL+F (Mozilla Firefox, Internet Explorer and Google Chrome) to quickly search this sticky for known issues, for example, pressing CTRL+F and typing in Heirloom then pressing the enter key will take you to the known issue/fix…’
30/11/2011
10,941 Views / 874 Replies
Last Post by Tiga (2 hours, 3 minutes ago)
4.3.2 Known Issues & Bug Reports ★ Updated ★
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‘Originally posted 27/05/2010 Hello everyone! As you might have noticed, we recently made extensive changes to our scam policies relating to loot disputes. This was done in an effort to provide better protection for players faced with loot a…’
21/11/2010
5,137 Views / 160 Replies
Last Post by Natryndon (7 minutes ago)
Policy Spotlight - “Ninja Looting”
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‘Back in patch 4.2. we Rogues had smooth gilding animations in stealth, it looked really good on Undead, Humans, and I loved it on my Night Elf. Blizzard, for some unknown reason, changes this from patch to patch without explanation why, and…’
1 hour, 41 minutes ago
10 Views / 5 Replies
Last Post by Vukdar (14 minutes ago)
Regarding Stealth Animations - Info Needed
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‘Hey, is it ok if I sometimes use my Ipad for controlling stuff ingame, when I cba going into the Computer den ? I dont wanna get my account banned, so I would like to know if its ok. Thanks in advance.’
1 day, 9 hours ago
74 Views / 6 Replies
Last Post by Amarielle (22 minutes ago)
a question about legality.
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‘Hello, I was recently banned for verbally attacking a moron who ninjaed an item I farmed for two days. He ninjaed the item so he can sell it to a vendor. That's past history - the pressing matter is that the "suspension" email contained the…’
9 hours, 3 minutes ago
42 Views / 11 Replies
Last Post by Amarielle (29 minutes ago)
3-hour suspension and retained data / beta eligibility
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‘Hello! Our guild has been having a few problems with Hagara heroic ever since we started doing it. Sometimes on the lightning phase, we are unable to connect the lightning to the crystal conductors even though we're clearly in the correct p…’
9 hours, 42 minutes ago
14 Views / 2 Replies
Last Post by Bigbazz (1 hour, 11 minutes ago)
Joining the Dots on Hagara Heroic
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‘Ive collected most the ingredients for an item made by a leatherworker. Im LW but i dont have the pattern. Bracers of the Hunter-Killer If i find someone in trade who can make it, i dont feel comfortable giving very expensive items to someo…’
1 day, 3 hours ago
54 Views / 9 Replies
Last Post by Bigbazz (1 hour, 20 minutes ago)
Asking in trade for someone who can make item Question
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‘The Tier 6 Warrior belt and boots from sunwell have the wrong texture, they now look like the offset (Tier 6 black temple/mt hyjal) pre sunwell parts. What this means is that it is now impossible to make a sunwell transmog set. (I realise t…’
3 days, 11 hours ago
60 Views / 5 Replies
Last Post by Bigbazz (1 hour, 32 minutes ago)
Tier 6 Warrior texture bug
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‘im click link for this.... but i got this msg .. thank you!’
6 hours, 12 minutes ago
7 Views / 1 Replies
Last Post by Shiennar (2 hours, 6 minutes ago)
i cant active play free for 7days!!
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‘Dear blizzard I have recently started a new guild with me and a few friends we thought we could level the guild doing weekly guild challenges however we complete 7 random dungeons and got a tick but we never received any experience for our …’
14 hours, 35 minutes ago
25 Views / 4 Replies
Last Post by Lunala (2 hours, 9 minutes ago)
No experience for completing weekly guild challenge
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‘heya i recently reach level 60 on the battlechest edition, when i got to level 60 i tried installing the wrath of the lich king, but just be for installment i had a message saying unable to oen the file, but i had no problem installing the …’
9 hours, 9 minutes ago
15 Views / 3 Replies
Last Post by Xalah (8 hours, 8 minutes ago)
help getting onto the lich king chapter
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Tocyrus
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‘1 hour ago me and my friend Súbness were in the same BG (Isle of Conquest) and when the BG was over, he got the achievement "Mine" (not sure if others got it too, since I saw him get it in guild chat) while I didn't. I made a ticket about i…’
12 hours, 2 minutes ago
20 Views / 3 Replies
Last Post by Faylanna (8 hours, 23 minutes ago)
Issue with an achievement
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‘Hello there! Yesterday (the night before the server reset) I looked at all my points such as Conquest, Valor and all that. I stumbled upon a very odd thing.. I had 1050 valor points registered to my character for this (that) week alone. The…’
13 hours ago
35 Views / 5 Replies
Last Post by Myrixx (8 hours, 38 minutes ago)
Really bad Support @Twisting Nether
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[Redirect]
‘if you cannot battle rez, you should not be able to resurrect at all. I just had a d-bag druid do nothing but root me and cc me and then run over and try to rez his partner that died. eventually he found an angle that he could rez his partn…’
11 hours, 52 minutes ago
29 Views / 2 Replies
Last Post by Xalah (9 hours, 11 minutes ago)
Ressing in Arena
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‘"Blow out Bottom" Signed ~Teldrassius PS: Last time I checked, blow, out and bottom weren't offensive words.’
9 hours, 20 minutes ago
19 Views / 0 Replies
Why is the following arena name "reserved"?
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Teldrassius
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‘can someone pleas help me to upgrade my trail account i type in the code and this is what it says: The Burning Crusade is included with World of Warcraft. The Burning Crusade is now automatically included (for free) in the core version of W…’
12 hours, 34 minutes ago
16 Views / 2 Replies
Last Post by Tailyda (12 hours, 20 minutes ago)
help me please
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‘my 10 day free tail is not over yet, but i have bought 3 month gamecard and registered it. when i went into the game and tryed to trade with my friend that recruted me, it said that i have a trial account. is there anny way i can end the fr…’
15/01/2011
103 Views / 9 Replies
Last Post by Tailyda (12 hours, 33 minutes ago)
How to upgrade to full game before the 10day trial over
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Lurius
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‘Type of Violation: Harassment Category of Violation: Inappropriate Here is what you said: "retards" Account Action: Warning and here is what i found : http://eu.battle.net/wow/en/search?q=retard%20&f=wowcharacter --- srsly ??? I think this …’
11/01/2012
189 Views / 20 Replies
Last Post by Tailyda (12 hours, 35 minutes ago)
So I ve got warning !
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‘Is it possible to find out the date on which your character was created on?’
14 hours, 4 minutes ago
29 Views / 5 Replies
Last Post by Tailyda (12 hours, 49 minutes ago)
Character creation date
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[Redirect]
‘First of all this is not a petition thread, this thread is meant to ask the question why such before mentioned servers still exist. I have been a regular WoW player more or less since the start, had my breaks from the game aswell. But at th…’
13 hours, 37 minutes ago
22 Views / 4 Replies
Last Post by Mimba (9 hours, 54 minutes ago)
Low Populated servers.
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‘Dear blizzard I have recently started a new guild with me and a few friends we thought we could level the guild doing weekly guild challenges however we complete 7 random dungeons and got a tick but we never received any experience for o…’
14 hours, 34 minutes ago
22 Views / 5 Replies
Last Post by Tailyda (12 hours, 56 minutes ago)
No experience for completing weekly guild challenge
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Lunala
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5
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‘I just want to bring to your attention what has occurred to me after beating Ultraxion in the 25-man LFR system half an hour ago. After the rolls i saw that i had won the chest of the Vanquisher for my rogue. There were more than 25 chat li…’
1 day, 11 hours ago
53 Views / 9 Replies
Last Post by Ipokratis (13 hours, 8 minutes ago)
LFR Loot system failure
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Valayra
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[Redirect]
‘It's a cool thing this transmogrif-thing, we all think that. Though I would like to upgrade it a bit with my suggestion. Instead of only letting it able to transform magical items, which gives for an example plate-wearers like paladins and …’
14 hours, 40 minutes ago
23 Views / 2 Replies
Last Post by Kalmáh (12 hours, 28 minutes ago)
Transmogrifier Extra
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Johnjohnjoey
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‘Hello, I am thinking of re-subbing to WoW and I've heard about this anual pas which included a lot of benefits. I've checked it out, but the webpage said that my account is invalid for the anual pas. Has the time to sign up for the pas expi…’
16 hours, 13 minutes ago
24 Views / 5 Replies
Last Post by Tailyda (15 hours, 1 minute ago)
Anual pas
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Plowy
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‘My warlock is a scribe, and when I check in the armory in the professions section which glyphs I still have to learn, instead it shows me all the warlock glyphs that I haven't added to the glyph book yet.’
16 hours, 23 minutes ago
20 Views / 3 Replies
Last Post by Tailyda (15 hours, 1 minute ago)
Armory: inscription prof. shows glyph book unlearned's
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Toumen
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[Redirect]
‘Hello. I got question about RAF thing in my country. Why RAF is disabled in Poland? Any of countries or most of them have it, we not. Polish community is so big and every day joining new player, why we still have this feature disabled? Did …’
16 hours, 6 minutes ago
18 Views / 3 Replies
Last Post by Spártakos (15 hours, 7 minutes ago)
Recruit a Friend
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‘Hello, I would like an explanation why the thread about the upcoming community event got deleted. It was located on the link: http://eu.battle.net/wow/en/forum/topic/3389169545 in the battlegrounds and world pvp forums. If anyone had any pr…’
16 hours, 26 minutes ago
41 Views / 5 Replies
Last Post by Dalrian (15 hours, 23 minutes ago)
Forum thread deleted without a reason
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Martenus
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‘Hey, quick question since i couldn't find any answers on the forum. If I buy CP for VP, will it counts towards the Maximum cap a week?’
23 hours, 10 minutes ago
42 Views / 10 Replies
Last Post by Panacia (16 hours, 2 minutes ago)
Conquest Points
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Shawapanka
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10
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‘I have only bought Classic and TBC games so i had my WOTLK 10 days trial. I was waiting for the right time to play it ( when i have a lotj of free time) but today i checked my trial has been activated and i have left only 5 days. Is there a…’
1 day, 12 hours ago
47 Views / 6 Replies
Last Post by Huntermanx (17 hours, 25 minutes ago)
Free trial activated
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‘My friend download the trial version yesterday and later proceeded to upgrade into the full version. He did everything like he was guided to - yet when I try to trade him in-game, it still says Starter Editions cannot perform that action or…’
22 hours, 12 minutes ago
28 Views / 5 Replies
Last Post by Érrin (17 hours, 58 minutes ago)
Upgrading from Starter Edition
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Derthon
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‘Everytime i enter a BG, everybodys name is "Unknown" until about 15 secs until the battle starts and then everybodys names appear, it also happens in SW sometimes and random peoples names are shown as "Unknown", is this a known error and is…’
18 hours, 32 minutes ago
23 Views / 6 Replies
Last Post by Wyldelf (17 hours, 59 minutes ago)
Everybodys name is "Unknown"
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Wyldelf
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‘Hi. A couple of days ago i bought WOW Cataclysm at my local game pusher, and i was really looking forward to try it out. After a little while trying to activate it i realized that i had to buy "Warth of the lich king", so i did that digital…’
09/12/2010
189 Views / 10 Replies
Last Post by Shiennar (18 hours, 29 minutes ago)
Activate Catalysm.
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Broadland
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‘Last week I maxed out on Valor Points earning 1000, this week I've been gaining more Valour Points but for some reason I only have 600 and I'm positive I should have 1600, where have my other 1000 points gone?’
19 hours, 12 minutes ago
55 Views / 4 Replies
Last Post by Natryndon (18 hours, 47 minutes ago)
Valor Points have disappeared?
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Redri
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‘Cobalt Broodling Cobalt Mageweaver Cobalt Scalebane Cobalt Whelp Cobalt Wyrmkin Have these creatures been removed from the game, ive been trying to find one, and even looked online and got the specific location from http://wow.magelo.com/en…’
1 day, 11 hours ago
61 Views / 17 Replies
Last Post by Dottie (18 hours, 51 minutes ago)
No Cobalts in Winterspring.
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[Redirect]
‘Hi, I have 6x 85's on the same server and do the randomn dungeon finders everyday with all of my chars. I've been specifically running them a lot on my Shaman because I need Pauldrons of Midnight Whispers Shoulders from Asira Dawnslayer. Fo…’
20 hours, 1 minute ago
52 Views / 3 Replies
Last Post by Volrag (18 hours, 50 minutes ago)
Hour Of Twilight - Asira Dawnslayer
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‘Hey there! I had some gear reinburst and it's stuck in the mailbox and I can't get it out, any ideas whats wrong?’
23 hours, 6 minutes ago
40 Views / 11 Replies
Last Post by Darkspears (20 hours, 10 minutes ago)
Stuck in Mailbox?
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Kehtenga
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‘my warrior just pending like long time now ? what shall i do ?’
23 hours, 11 minutes ago
14 Views / 3 Replies
Last Post by Natryndon (20 hours, 32 minutes ago)
faction and server change pending
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Smui
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‘Ok , i used to love blizz and i still do, but after my friend and i stopped play yday night, he came on later to log in and it says he has been banned for botting. Seriously ? You cant get real botters banned so you banned someone for Rafin…’
1 day, 21 hours ago
696 Views / 43 Replies
Last Post by Faylanna (20 hours, 52 minutes ago)
My friend got 7 day Ban - for RAF'ing
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Herzen
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‘Hi is it possible to merge 2 battle.net accounts into one as my WOW is only through battle.net and i do not have seperate warcraft username :)’
1 day, 10 hours ago
28 Views / 2 Replies
Last Post by Natryndon (20 hours, 55 minutes ago)
Merging Accounts
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‘Hi I'm getting a new mouse tommorow, and this mouse is able to record what you do and set up macros...Is this allowed for casting spells in WoW? Somebody said no, but I am not sure since there is a macro option in the interface? (it would o…’
1 day, 11 hours ago
50 Views / 8 Replies
Last Post by Natryndon (23 hours ago)
is it ok to use mouse to "Macro"
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