Topic (Locked) How to separate wow accounts?
Löla
Al'Akir
Löla
85 Blood Elf Death Knight
4230
Me and my brother have 3 accounts under the same e-mail in battlenet. After the add real life friend feature, we have problems on receiving wispers when the 2 accounts are logged in at the same time. Is there any way to change the e-mail just for one account and if yes how?
Ellifara
Quel'Thalas
Ellifara
90 Night Elf Druid
6095
The account's shouldn't be under the same battle.net as they're used by different people :S

The person who the battle.net account is registered to will need to contact accounts & payment support

http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210

explain the problem and ask for one of the accounts to be removed from the battle.net account so it can be merged with it's own battle.net account

Please then change the password on the original battle.net account so you do not know each other's passwords
Irylinne
Irylinne
Customer Service
Spot on reply, Ellifara. Our billing support team can be contacted over the phone or by using our support site web form:

[Guide] How to call Blizzard
http://eu.battle.net/wow/en/forum/topic/900641450

Blizzard Support - Web Form
http://eu.blizzard.com/support/webform.xml
Dealco
Ravencrest
Dealco
85 Night Elf Rogue
4320
I have contacted using the above, regarding the same problem and to be honest i have got no help at all , i feel i have been robbed by blizzard. All i am told over and over is its in the small print and there is noting i can do about it other than fork over more money to them to buy another account.
Amarielle
Trollbane
Amarielle
85 Draenei Paladin
5925
Edited by Amarielle on 01/07/12 20:15 (BST)
01/07/2012 20:12Posted by Dealco
All i am told over and over is its in the small print


And it is. And always has been. Before you create an account they ask you to read, and then you click to confirm you read it. After each patch you also have to click to accept them once again.

Unfortunately you only have yourself to blame :(

Have you considered using the Recruit a friend scheme to help level another character up on the new account? That way you get faster levelling, and other bonuses such as free gametime and a free mount.

http://eu.battle.net/wow/en/services/recruit-a-friend/
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