1. Quests sucks
Imagine cataclysm combined with vanilla... the linear questlines of cataclysm, and the dull kill this bring that design of vanilla. Just there is no phasing or fun quests, questing is a boring hassle and theres no other way to level up, except...
2. Rifts, aka public quests sucks
WAR already tried with public quests and they failed, but for some reason Trion Worlds decided to use that concept in their game. Perhaps they thought its a good idea just Mythic did it wrong... well they did it even worse. It goes like this, rifts pops out randomly on the map, you go there and join a public group, you kill some trash that jump out of the rift then kill a boss. Boss is tank and spank, but it takes like 5 minutes to kill it with over 30 people, i nearly fell asleep on this. Then you got a loot bag... drops some shiny crap with no clear purpose.
3. Races suck
So we have two factions, one is made of humans, elves and dwarves (not generic at all, nope), and the other one is black people, some effing na'vi and big purple troglodytes, nothing i would ever force myself to play as.
4. Class system sucks
The class system is intresting at first look, you pick one of 4 archetypes, then you pick 3 out of 7 sub-species. But it didnt took me long to realise how dumb and flawed that system is. It doesnt matter what combination you pick, because in the end you must focus on improving only one of those trees. It just gives you a false sense of customization/orginality.
Altho one pro here... BARD CLASS!
5. Lore sucks
Nvm, nobody cares about lore anyway...
6. Graphics sucks
I know graphics doesnt say if a game is good or not, but as for a 2011 game, Rift graphics are rather bad. Aion looks much better, and it was out in '09. Not to mention that models are just ugly, crappy desinged, sometimes overdetailed (you can see veins on dwarf's bald head... disgusting) and disproportionate, which is unnaceptable in photorealisitc graphics.
I wont tell you about PvP or endgame PvE cos i havent expierenced it, and im pretty sure i dont want to. Stay away from rift mon! Have a nice day.