Topic Payment Problem
Deathprophcy
Bloodfeather
Deathprophcy
85 Blood Elf Rogue
5040
Tried to Upgrade my Account to Full Version and Expansions through my credit Card but it says contact Blizzard Customer Support ,even the card is working on other sites and things and nothing is blocked.Please Help I want to purchase and play
Gontier
Grim Batol
Gontier
MVP - World of Warcraft
90 Human Death Knight
13800
Have you tried clearing your Cache / Temp files in your webb browser? Also tried another webb browser?

If none works you should indeed contact the Account and Payment department. :-)

Account and Payment Support
http://eu.blizzard.com/support/article/23210
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[Guide] How to call Blizzard
http://eu.battle.net/wow/en/forum/topic/900641450
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Webform
http://eu.blizzard.com/support/webform.xml
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Deathprophcy
Bloodfeather
Deathprophcy
85 Blood Elf Rogue
5040
I did send a web form but i think its going to take ages as usual sadly,but its not something wrong with the card its just wierd..do blizzard have something with Mastercards?
Gontier
Grim Batol
Gontier
MVP - World of Warcraft
90 Human Death Knight
13800
Edited by Gontier on 16/02/11 20:53 (GMT)
16/02/2011 8:25 PMPosted by Gontier
Have you tried clearing your Cache / Temp files in your webb browser? Also tried another webb browser?


Did you try those two? If not, do so and test to pay again.
Deathprophcy
Bloodfeather
Deathprophcy
85 Blood Elf Rogue
5040
Yep Already tried
Gontier
Grim Batol
Gontier
MVP - World of Warcraft
90 Human Death Knight
13800
Do you happen to get a error number? if so, which one?
Deathprophcy
Bloodfeather
Deathprophcy
85 Blood Elf Rogue
5040
An error has occurred.

To complete this transaction, please contact Blizzard Customer Support. Alternatively, you may select another form of payment.
Amarielle
Trollbane
Amarielle
85 Draenei Paladin
5925
As Gontier suggested, contacting Payment Support is the correct course of action here :)
16/02/2011 8:42 PMPosted by Deathprophcy
I did send a web form but i think its going to take ages as usual sadly,but its not something wrong with the card its just wierd..do blizzard have something with Mastercards?

Seems you were wrong as one of our Payment Support representatives already answered your webform. ;)

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