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Customer Service
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Edited by Natryndon on 25/04/12 08:58 (UTC)
★I wanted to post a bug report in this sticky but you've locked it!!★
With the new patch you can now report bugs directly in-game through the Customer Support window. For more information about these changes please take a look at our support article here. http://eu.battle.net/support/en/blog/4092980/World_of_Warcraft_Patch_434_Customer_Support_Changes-18_04_2012#blog For specific information about bug reporting, please take a look at the FAQ here. http://eu.battle.net/support/en/article/reporting-a-bug ★But I can't use the in-game bug report tool! What now?★ If you are having difficulty reporting a bug then you are welcome to make a post in the CS Forum instead. We will ensure that the report is dealt with correctly and then lock the thread. You can press CTRL+F (Mozilla Firefox, Internet Explorer and Google Chrome) to quickly search this sticky for known issues, for example, pressing CTRL+F and typing in Heirloom then pressing the enter key will take you to the known issue/fix related to Heirlooms. 4.2.2 Known Issues & Bug Reports can be found here: Patch 4.3 Hotfix Blog can be found here: Patch 4.3.2 Patch notes can be found here:
Hello everyone, In this sticky you will find a list of current issues that we are aware of. Please note, this sticky will be updated with any major reports and might not yet contain every known issue. Contents
Known Issues
Bug Reports
If you are having technical issues with the new patch/game client, please consult our Technical Support Forum for further assistance; Thanks! |
#1
30/11/2011
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Customer Service
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Edited by Tailyda on 18/04/12 12:57 (UTC)
How to Report a Bug
You can find the Reporting a Bug FAQ here: http://eu.battle.net/support/en/article/reporting-a-bug Some extra things to keep in mind before reporting: Please read our current known issues sticky bearing in mind that we're concentrating primarily on issues specific to 4.3 changes and content. The problem you’ve encountered may already be listed below. Please don't feel that you have to post about every problem you run into. It's important that you take into account how often something happens and whether or not you're able to reproduce it. If something only happens once and the circumstances are a bit fuzzy, it's generally very difficult for us to find out why. Issues that you experience regularly and/or have a very obvious cause are what we're keen to hear about; not only are they easier to identify and solve, their regularly probably means that they're more important to you and thus a higher priority. Please be sure to write a clear description of the issue with any information that you think may be helpful/relevant. |
#2
30/11/2011
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Customer Service
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Edited by Tailyda on 29/02/12 14:34 (UTC)
Known Issues
PC/UI
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#3
30/11/2011
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Customer Service
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Edited by Tailyda on 07/04/12 16:21 (UTC)
Environment
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#5
30/11/2011
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Customer Service
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Edited by Tailyda on 15/03/12 10:54 (UTC)
Raids & Dungeons
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#6
30/11/2011
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Customer Service
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Edited by Tailyda on 29/02/12 14:37 (UTC)
Classes
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#8
30/11/2011
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Customer Service
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Edited by Tailyda on 01/02/12 12:51 (UTC)
Combat
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#9
30/11/2011
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Customer Service
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Edited by Tailyda on 01/02/12 12:57 (UTC)
PvP
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#10
30/11/2011
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Customer Service
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Edited by Tailyda on 15/03/12 16:23 (UTC)
Items
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#11
30/11/2011
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Customer Service
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Edited by Tailyda on 18/04/12 18:18 (UTC)
Quests
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#12
30/11/2011
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Customer Service
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Edited by Tailyda on 19/01/12 17:15 (UTC)
Bug Reports
Under Investigation
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#14
30/11/2011
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Customer Service
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Edited by Tailyda on 22/02/12 15:02 (UTC)
Under Investigation cont.
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#15
30/11/2011
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Customer Service
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Edited by Tailyda on 15/03/12 10:53 (UTC)
Under Investigation cont.
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#16
30/11/2011
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Customer Service
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Edited by Tailyda on 18/04/12 18:15 (UTC)
Under Investigation cont.
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#17
30/11/2011
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Customer Service
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Edited by Tailyda on 18/04/12 18:29 (UTC)
Under Investigation cont.
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#18
30/11/2011
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Customer Service
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Edited by Tailyda on 09/03/12 19:45 (UTC)
Commonly Reported Issues That Are Not Bugs.
There are many issues that are repeatedly reported in this forum that are not considered bugs and should not be posted here in this forum. Please check this list before making a new post in this forum. Many issues that appear to be bugs are actually intended functionality or should be reported in other places. 1. Realms are down or crashing. Example: Players cannot get past “Authenticating” or the Hyjal Realm is not currently online.
2. Exploits, Cheats and Hacks. Example: Several players are using cheats to win PVP.
3. Forum Avatar levels and guilds do not match in-game characters. Example: In-game character is level 70, forum avatar is level 63.
4. Armory Information is incorrect/incomplete/out of date. Example: The Armory page does not list a characters correct guild.
5. “Impossible” simultaneous actions. Examples: Rogue Vanish being broken by attacks, Two Mages polymorphing each other, Paladin Divine Shield being dispelled as it is cast.
6. NPCs and player pets attack stealthed players. Example: A hunter sends its pet after a druid who then uses Prowl, the pet continues to chase and attack the druid after it has entered stealth.
7. No experience, loot or quest credit for mobs killed exclusively by pets or totems. Example: A shaman uses Fire Nova Totem to kill several quest NPCs and gets no credit.
8. Guards in Capital Cities can see through Vanish. Example: You are in an enemy city and have been spotted, using Vanish does not take you out of combat.
9. Bortega is male but has a female voice.
No, you aren't hearing things. I actually do have the voice of a young orc woman. But you listen here, [gender], time travel does strange things to a body. By the way, it's 250 years. |
#19
30/11/2011
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