Topic Bethere* Broadband issue.
Fissionchips
Outland
Fissionchips
85 Human Rogue
1400
Hey, I've been getting unplayable pings/time outs when playing, so I contacted my ISP's webchat, and they say there's an issue between them and the game. Blizzard say it's my connection between the router and ISP, after providing them with the tracert files. I can play every other game and get decent connections on pingtest.net. (http://www.pingtest.net/result/57413400.png)

Does anyone have the same provider as I do, and are they having problems? Or is it actually on my side, somehow?

Thanks
Lurdlespor
Lurdlespor
Blizzard Employee
Hi there,

Could we please get the following information so we can investigate this:

ISP :
Town and Country :
Network Adapter Make and Model :
Modem/Router Make and Model :

And a path ping to your realm:
http://eu.battle.net/support/en/article/how-do-i-create-a-pathping-to-a-world-of-warcraft-realm

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