World of Warcraft

Hello there!

Yesterday (the night before the server reset) I looked at all my points such as Conquest, Valor and all that. I stumbled upon a very odd thing.. I had 1050 valor points registered to my character for this (that) week alone. The cap is 1000, which it clearly states when you hove the mouse over it.

Anyway, I made a ticket to the GMs to see if ths was normal. And keep in mind, I didn't care if I got those extra 50 points or not since this was clearly a bug.

I'll qoute my ticket and the response I got down below to show you how a bad, lay moderator treats a ticket.

My Ticket:

Hey!

Last week (before reset) I managed to get 1050 valor points out of dungeons.. I've noticed that the max/cap is 1000 but it said 1050 for me. And today, when the reset occured, those 50 points were still there until I finished the Baradin Hold raid and got 100. My counter now says 100 - but I still had/have those 50.. is this a common bug or just something that happens once in a while?

The Answer:

Greetings Petarn,

You are receiving this message in response to the help petition which you submitted regarding your valor points.

Thanks for contacting us, Petarn! I'm sorry I was unable to speak with you about this while you were online, but I hope the details below answer your question for you. :)

Once you reach level 85, your character can earn up to 1000 valor points per week.

However, this is only a cap for weekly earnings. It is not a total cap of how many valor points you can have on your character at one time. :)

You can see the correct overall total of Valor Points for your character in the currency tab on your character. When the weekly earning cap is reset, the points you've already earned are not affected, and you can keep earning more.

Any points that you earn and do not spend this week stay on your character, and carry over to next week. This is especially good when you are saving to buy valor point items from the vendors that are over 1000 and 2000 points in price! :)

I hope this clarifies things for you!

Regards,

Game Master <name>
English Game Master Team
Blizzard Europe

Our In-Game Knowledge Base is updated regularly with hot topics and current known issues. It's a great resource for players, with answers to many common questions. You can access the Knowledge Base by pressing the red question mark icon in your action bar.

In short, this GM is telling me about what valor is, how you get it and how you can get by each week. Thank you for that 'no sh!t' information which I already knew! You see.. my question was clear; is this normal or just a minor bug which occur once in a while? - not; what is valor points and I need all in-depth information which the window you get by hovering the mouse over it already give me!

What I'm trying to say is.. You need better GMs or at least spend some time to actually read the tickets and not only keywords - in this case; Valor points.

Thank you for your patience and understanding.

//By the way.. I don't know with the rest of the community but I for one am no fan of getting a bunch of smileys in a message I consider important - thank you x2//

Greetings Petarn

I am sorry to hear that you had a bad experience. You would do better to email Senior team directly using the WoWconcernsEU@blizzard.com address.

All mails received at this address will be read and responded to individually by a member of the management team, and it will allow them to investigate whether matters could have been handled better (always by following the game policies).

Thank you, and I will edit out the GMs name.

erm its always been 1000. you lucked out on being able to get 50 more