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Customer Service
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Edited by Nephadne on 26/03/12 15:19 (BST)
The Scroll of Resurrection has just been infused with powerful glyphs, making it more potent than ever before! During this limited-period offer, both you and friends of your choice can gain awesome benefits and rewards by partaking in the process of 'resurrecting' a World of Warcraft player.
———————————————————————————————————————————————— TL;DR? We've turned the instructions here into 2 videos on YouTube!
———————————————————————————————————————————————— What has changed in this implementation of the Scroll?
Cut to the chase! What are these new rewards?! The player sending the scroll of resurrection will be now earn a new flying mount for returning a friend to the game! Alliance characters will receive a Spectral Gryphon, while Horde characters will be able to ride a Spectral Windrider. The player accepting the scroll of resurrection will receive 7 days of free game time to be able to experience the game anew. Additionally, he will also receive some benefits that are completely new to the Scroll of Resurrection feature: they will be able to upgrade their account to Cataclysm for free, if they haven’t done so, they will be able to boost one of their characters to level 80 and rejoin their friend on the realm and faction where they currently reside. Since the overall process of both sending and receiving the Scroll of Resurrection has been changed considerably, we'll be covering both of these individually in the following supporting articles: FAQ http://eu.battle.net/support/en/article/scroll-of-resurrection-faq Sending/Receiving Invites http://eu.battle.net/support/en/article/sor-walkthrough |
#1
07/03/2012
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Customer Service
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Edited by Tailyda on 07/03/12 16:12 (GMT)
Sending a Scroll of Resurrection
Via account management The Scroll of Resurrection can still be sent the same old-fashioned way as always. Just log into your Battle.net account management page, select the World of Warcraft license you want to send it from, select the Referrals & Rewards tab. There you will be able to find the link to the Scroll of Resurrection page. You can immediately see that the page underwent some changes. It is quite similar to the Refer a Friend page. You can now see the status of already sent Scrolls in the History tab, accept a received invitation in its own dedicated tab or send one yourself. There is even a new Instructions tab! One of the main changes to the process consists of you having to select the in-game character you are sending an invitation from, so that your friend will be able to join you by using the free provided transfer and faction change services. This character will also automatically receive the spectral flying mount if your friend chooses to continue playing World of Warcraft and purchases more game time. You can also identify your friend either by their character name on a specific realm, or by their Battle.net account name. As usual, you will also be able to send them a small custom message. Via in-game You also have a completely new option! You can now send a Scroll of Resurrection without having to log into account management. Just open your friends list directly in-game and you will see a new Scroll of Resurrection button. You will be prompted to enter their email address and a small custom message. Done! Feeling a bit confused about the new system? Don’t worry; we’ve prepared a special support site article that has a step-by-step walkthrough with screenshots of each step: http://eu.battle.net/support/en/article/sor-walkthrough We would also like to pre-emptively answer some questions that you might be thinking about: Can I resurrect one of my own World of Warcraft accounts?
Does a sent scroll of resurrection have an expiration date?
You’ve mentioned the absence of a 'hard' cap of the number of Scrolls I can send. Are there any other limitations?
When will I receive the mount?
Please note that you will only get the mount after the payment has been processed, which in turn only happens after the 7 days of free game time that comes with accepting a Scroll of Resurrection has expired. However, the mount will be sent immediately if a Game Time Card is added to the resurrected account. I’ve sent a Scroll of Resurrection to my friend and he purchased additional game time but I still can't claim my mount. Why?
https://eu.battle.net/account/management/wow/services/sor-status.html Can I send another Scroll of Resurrection invite to a friend if the first one expires?
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#2
07/03/2012
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Customer Service
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Edited by Tailyda on 23/11/12 17:48 (GMT)
Receiving a Scroll of Resurrection
As always, you will receive the Scroll of Resurrection as an e-mail, sent to your Battle.net account address. From there you just have to click on the Play Free Now button, which will automatically redirect you to your Battle.net account management page. There you will be able to select the World of Warcraft license you want to have resurrected. However, this is the point where the new system differs from the old. You will be taken to the Received Invitations page of the Scroll of Resurrection service where you will be able to select the invitation which you want to accept. Don’t forget that you can only accept one Scroll of Resurrection on one World of Warcraft license! After accepting a Scroll of Resurrection your account will be immediately granted 7 days of free game time and upgraded to Cataclysm. Then you will be prompted to either Claim Rewards right away, or you can leave that process for later if you like. Claiming your rewards! The new rewards will help you get a head start in discovering the content of Cataclysm while doing so with the help of your friend who decided to get you back into the game! To facilitate that we have provided you with an opportunity to boost one of your existing characters directly to level 80. You will also receive a special package of gear for a specialisation of your choice to get you started levelling as soon as possible! The process of selecting that character is quite straightforward, however, please remember that this action is a one time only opportunity and cannot be reversed. If you have any trouble at any stage you can always refer back to a support site article that has a step-by-step walkthrough: http://eu.battle.net/support/en/article/sor-walkthrough We would also like to pre-emptively answer some questions that you might be thinking about: I know my friend sent me a Scroll of Resurrection but I haven’t received it
If you have tried this and are still unable to see the e-mail, please give this a try:
I’ve decided to not claim my additional rewards immediately. Can I still do it later?
What happens to the inventory and skills of the character that is boosted to 80?
Can I choose the destination of my free character transfer or forego the process of faction change?
What happens if I claim the rewards on a character that is level 80 or above?
Can I accept multiple Scrolls of Resurrection?
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#3
07/03/2012
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Customer Service
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Edited by Natryndon on 07/03/12 09:53 (GMT)
Additional information and Q&A
Scroll of Resurrection Information http://eu.battle.net/wow/en/services/scroll-of-resurrection/ Scroll of Resurrection Community Blog Announcement http://eu.battle.net/wow/en/blog/3793433/ Scroll of Resurrection FAQ http://eu.battle.net/support/en/article/scroll-of-resurrection-faq Sending/Receiving Invites Walkthrough http://eu.battle.net/support/en/article/sor-walkthrough As usual, we will be keeping the thread open to answer any additional questions you might have! =) |
#4
07/03/2012
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Ok he gets for free Cataclysm... its your's politics but tell me - Why he gets lvl 80 for free? I play this game recreating (still I have anual pass) and I have lvl 74. And when I invite my friend he gets instant boost to lvl 80?! Comon. I wont talk about this relam and faction change (because it "can" make sense) but free boost to lvl 80? At least make this boost for both players... Especially that only what I get (as invitor) is gryphon that (in my opinion) Is one of worse mounts i saw... :(
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I have a question.
Your friend has 30 days to accept the invitation. The offer will expire if not used within that time. So if I send the request to my friend and he doesn't accept in the next 30 days will I be able to send him another request after that? I couldn't find anything about that matter while reading the FAQ. |
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Edited by Fiskerdin on 07/03/12 10:19 (GMT)
It appears i can cast Scroll of Resurrection, but my country of residence is Denmark, intended but undocumented or unintended and please don't take away my mount? :D
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Customer Service
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So if I send the request to my friend and he doesn't accept in the next 30 days will I be able to send him another request after that? I couldn't find anything about that matter while reading the FAQ. Yes, you should be able to send them another one if the previous scroll invite expired. |
#10
07/03/2012
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I have 2 questions regarding SoR, hope I can get a blue response before I reactivate my account.
How is this 7 free days work? I mean, when I accept the scroll I have to wait to pass the free 7 days before I subscribe, or if I subscribe right away the 7 days will be added to my play time, so I will have like 38 subscription days? If right now Im on a 10 days Cata trial activated through the account management, can I still accept/activate the scroll or I need to wait until the active trial period expires? Thanks in advance. |
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Edited by Allanonn on 07/03/12 12:56 (GMT)
far as i know if u add gametime, it simply adds on to the 7 free days
then your account aint inactive is it? u cannot recieve a scroll of res if your account is active but if u contact Accounts they should be able to help Account and Payment Support https://eu.battle.net/support/en/article/account-and-payment-support [Guide] How to call Blizzard http://eu.battle.net/wow/en/forum/topic/900641450 |
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explain "it didnt work". did u get an error?
it can take till the end of the day for the invitation to be sent |
The character will also be granted all of the class skills up to level 80, a flying mount and riding skill. Your brand new levelling gear of the chosen specialisation will be automatically equipped. In this point (for me) both players should get this benefit so u can create char to PLAY WITH your friend. |
I would love a blue response on this matter because on my account it writes: "you dont have an active subscription" even if my current status sayz "trial". I stopped playin before Cataclysm hit the market. And the current trial period will end in 1 hour. Also, I would love to have a blue response regarding the 7 days free if I will use the scroll I got today. Because I tend to use the 7 days free before I resubscribe, but my friend that sent me the scroll is eager to receive his mount :) So he is pushing me to hit the subscribe button, but I dont wanna loose the free 7 days. |
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I tresurected my firend he has realm changed to my realm nagrand to sylvanas , now he cant faction change so he is still ally and he cant boost a character to level 80 any ideas?
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Customer Service
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So, lets say I resurrected an old account of mine. If I left the benefits untouched, when MoP comes out could I then use those rewards on a new Monk? ;) This is not something we have information on at this time I'm afraid Amarielle. :) How is this 7 free days work? I mean, when I accept the scroll I have to wait to pass the free 7 days before I subscribe, or if I subscribe right away the 7 days will be added to my play time, so I will have like 38 subscription days? The 7 free days will automatically be added to the account. If right now Im on a 10 days Cata trial activated through the account management, can I still accept/activate the scroll or I need to wait until the active trial period expires? If your account was previously inactive and have recently added a trial and wish to use the Scroll of Resurrection promotion, then you'll need to contact our Account and Payment team who will be happy to advise you on what you can do. |
#19
07/03/2012
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Customer Service
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I tresurected my firend he has realm changed to my realm nagrand to sylvanas , now he cant faction change so he is still ally and he cant boost a character to level 80 any ideas? Please get your friend to contact our Account and Payment team Elektrikk and they can assist him further. :) |
#20
07/03/2012
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