Topic Spotlight - Scroll of Resurrection
Saneko
Ravencrest
Saneko
90 Blood Elf Mage
6065
Edited by Saneko on 27/07/12 04:32 (BST)
@ Zubzubga: Yup!
Kazaru
Zenedar
Kazaru
80 Human Paladin
5285
Sorry if this has already been answered but Im a bit confused.

Just accepted a scroll, and chose my lowest lvl alt for the lvl 80 boost (to avoid having to lvl it).

I also chose to transfer server to the Scroll Sender's server. Will my other characters get transferred too or not? And if not, is there any way to do it for free?

I chose to transfer because Silvermoon seemed like an very active server for raiding. However I dont want to split my characters up, especially since the one i chose to boost (and thus transfer) is an alt, and my main hasnt been transferred?

Thanks
Drdraenei
Bronze Dragonflight
Drdraenei
90 Draenei Shaman
8760
Hello there Drdraenei.

While I definitely sympathise with your situation and hope our offer of compromise is some consolation to you, our CS agents do have strict policies to stick to in this regard. Your feedback is best channelled to the people in control of those policies (CSFeedbackEU@blizzard.com) but I can tell you that the time limit is imposed for several reasons. Amongst other things it helps us to identify genuine errors and mistakes, prevents potential exploitation, creates regional consistency, preserves the integrity and intent of the feature and helps us to assist those with the same issue more efficiently.

This is why it is very important to inform Blizzard Customer Support if you make any mistakes when playing our games or using our services.


I can understand that, but you have to communicate it better, remember players who are receiving SoR's are rusty and not going to be familiar with your T's and C's and new ways of doing things. I couldn't log into my character to make a ticket within your 3 day deadline, which I was also not aware of. As I said, I am not looking for any kind of compensation or an additional character.

and as someone who is returing to the game I was more interested in my main characters than I was a level 80 alt.

I haven't maneged to come to any agreement and I won't be returning after all.
Drdraenei
Bronze Dragonflight
Drdraenei
90 Draenei Shaman
8760
Sorry if this has already been answered but Im a bit confused.

Just accepted a scroll, and chose my lowest lvl alt for the lvl 80 boost (to avoid having to lvl it).

I also chose to transfer server to the Scroll Sender's server. Will my other characters get transferred too or not? And if not, is there any way to do it for free?

I chose to transfer because Silvermoon seemed like an very active server for raiding. However I dont want to split my characters up, especially since the one i chose to boost (and thus transfer) is an alt, and my main hasnt been transferred?

Thanks


Afraid not, you only get 1 character transfer if you require any more you will need to pay for them. Please note if you have any issue's please raise them within 3 days or Blizzard won't (be able to) help.
Kazaru
Zenedar
Kazaru
80 Human Paladin
5285
Okay, thanks guess ill submit a ticket then.
Heehaw
Auchindoun
Heehaw
85 Tauren Druid
5360
A few friends of mine and myself are looking to try out WoW again.

There appears to be issues with the claiming the rewards of a scroll of ressurection on eu.battle.net as very few of my friends have gone through the process without some issue.

I received a scroll yesterday (without receiving an e-mail notification,) from one of my friends who plays on another server/faction but as I had not been on WoW for 1yr I decided to "skip the reward for now" and move some gold/items across to the character I wanted to transfer over.

When logging back into eu.battle.net, the claim rewards part as shown on their own video is not there and instead there is an advert for digitally upgrading to MoP.

I submitted a ticket 24hrs ago and have still not received a response. Now I have 6 days remaining on the scroll and still cannot play with my friends.

At least one of my friends has had the same issue.
Tailyda
Tailyda
Customer Service
Your friend did the right thing in contacting our Support team Heehaw and I am sorry to hear that you've been having troubles setting up the accounts.

I hope that everything gets resolved quickly and you can all play together soon. :)
Lazuras
Sylvanas
Lazuras
85 Human Death Knight
4450
I've been inactive for 100 days today can i get a scroll of resurrection which gives me the 7 days free as I've been considering coming back? all I've been able to find is that you have to have to have not been playing since march to get the rewards i'm only looking for the game time..
Saneko
Ravencrest
Saneko
90 Blood Elf Mage
6065
@ Lazuras: Unfortunaly the "over 90 days inactive" information is outdated. For this SoR there is one solid rule: To be inactive on or prior 4th march and you've been active since 6 april. You will never be eligible for the current SoR/free gametime. Perhaps more luck after they announce a new SoR?
Lazuras
Sylvanas
Lazuras
85 Human Death Knight
4450
Thanks for answering Saneko, i had a feeling that would be the case but i thought i should ask anyway.
Altas
Magtheridon
Altas
90 Troll Hunter
5755
Edited by Altas on 02/08/12 00:46 (BST)
they shouldnt of made it that if u are inactive after the 4th of march u cant get a scroll of ressurection
Knucklehead
Aerie Peak
Knucklehead
85 Human Rogue
4295
A friend of mine just sent me a scroll of resurrection and i just am not receiving it. Haven't played for over 6months. Think i should be eligible unless there is something i don't know. Can a GM be sweet and check why i aint getting it plz ? ^^ thank you.
Saneko
Ravencrest
Saneko
90 Blood Elf Mage
6065
Edited by Saneko on 02/08/12 03:25 (BST)
@ Altas, the cutoff date is meant to prevent players going intentionally inactive so just to claim rewards meant to bring back players who had stopped playing WoW. I could if they did not have had a cutoff date just be 90 days inactive (prior rule) and then claim it.

@ Knucklehead, go to your account panel, license number (e.g. wow1) then scroll of resurrection -> received invitations/history. You don't need a mail. Also check the first page to see if you are actually living in an eligible country.
Garrock
Ghostlands
Garrock
85 Tauren Druid
7690
Edited by Garrock on 06/08/12 15:25 (BST)
Deleted by Garrock.
Archey
Auchindoun
Archey
85 Goblin Rogue
1870
I have a question, If i get the sroll of ressurection and play for the 7 days but then stop playing and start again when mist of pandaria comes out. Will my friend still get the mount or do you have to buy game time within 30 days after the 7 free days expired?
Alecia
Ravencrest
Alecia
85 Worgen Priest
7670
@"Who can receive a Scroll of Resurrection?
To be eligible to receive a Scroll of Resurrection, your friend must have a full (non-Starter Edition) World of Warcraft account, and their account must have been inactive (without an active subscription) on or before March 4th, 2012."

I think that's a bit unfair to many players. account has been frozen April 20 i didnt buy next time because of lack of time. Now I want to go back and nobody can send me an invitation. SoR rules were friendlier to players before and now ..
Saneko
Ravencrest
Saneko
90 Blood Elf Mage
6065
@ Archey: You don't need to pay directly for a month sub in the 7 days for your friend to receive the mount. Anytime after the free 7 days have run out you can still resub so your friend can receive it!

@ Alecia: Its meant to cutoff players from stopping playing only for the benefits of the scroll ^^ The date has not changed, and will likely not change for the current SoR. Maybe awhile after MoP is released they will make a new one with perhaps the same or other cool bonuses. Keep watching the official channels for news or changes.
Chopchop
Hellfire
Chopchop
90 Dwarf Warrior
8235
I have a question, I have two recently merged old accounts that are eligible for scroll of ressurection. I scrolled myself on one of the accounts and got the rewards. On my other account my friends and I have sent it Scroll of ressurection(s) but it is not appearing in my received invitations box. Am I only allowed 1 SoR redeem per battle.net account? Or do I have to wait a while( been waiting 10+ hours now) for the invite to come through?

Thanks
Saneko
Ravencrest
Saneko
90 Blood Elf Mage
6065
@ Chopchop: I don't think they meant battle.net account but just eligible licenses. As long as you can see the received invitations tab not saying that you are uneligible you just need to wait on the invite to come through I guess.

Cake and cup of tea for waiting? Just only two gold!

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