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Edited by Choya on 10/04/12 17:25 (BST)
Alright so i just bought the Battlechest Digitally and it has appeared in my account as WoW 2 however when i log in to WoW 2 and try to invite a friend to my party it says i can't because i only have starter edition which is wrong. And on top of that, we lost the 3x RAF boost because WoW 1 and WoW 2 is somehow not the same despite being on the same account.
Help ! EDIT: I can ony post in customer and the support forums apparently, they are checked and says Limited in green..... |
Blizzard Employee
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Hi there,
If you just bought it digitally, it can take a few hours to go through correctly, as there are security checks. Please let us know if this issue persists now (which is several hours since you posted) |
#2
11/04/2012
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Edited by Choya on 11/04/12 14:40 (BST)
Now it seems ilike my Battlechest is activated and that works fine but the RAF thing isn't fixed :(
EDIT: It seems to work ingame but i cannot make threads in other sections then the support and newcomers section |
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Hi Choya,
Could you please explain the current issue? As for posting on the forum - unfortunately the database for the forum does not update in real time. That'll fix itself in a day or two (e.g. very, very soon). Try deleting the cookies / cache of your browser, or preferably another browser entirely, just to make sure it hasn't already updated. If you've issues with the Recruit A Friend promotion, then I'm afraid the only people capable of helping you are the Account and Payment department. They can be contacted by free using either a web ticket or calling their UK number through Skype. All other calls are not free. Phone numbers: http://eu.battle.net/support/en/article/200502 Web ticket: https://eu.battle.net/support/en/ticket/submit |
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No problem.
It's unusual for it to take so long, so I highly doubt it will be much longer now. It's rarely a matter of days - if the issue hasn't resolved itself when a blizzard representative answers the ticket, there'd be no harm in asking them to check if they can see anything unusual on their end. |
