Topic My char is locked!
Lesio
Ravencrest
Lesio
32 Human Rogue
0
I wanted to faction change back to ally.I took an error on first try.When i tried second time it said my char is locked or has service pending...I want to get rid of this help me please!
Ananda
Kul Tiras
Ananda
90 Draenei Priest
10680
Go to the transaction history in your account management and see if there's still a cancel option. If not, try using a different browser and/or clear the browser cache to see if that helps. If none of that works, you'll have to contact Accounts & Payments but do try everything else first.

Account and Payment Support
http://eu.battle.net/support/en/article/contact

Phoning would be far quicker - if there isn't a number for your country, you can call the UK number using Skype for free. Once you manage to get in the phone queue, you'll have to hold on for 30-90 minutes, but they're really helpful when you get through. You can also make a webticket if you prefer, but the wait time is very long at the moment unfortunately.
Lesio
Ravencrest
Lesio
32 Human Rogue
0
Ok i will try all of these things now.In transaction history there isnt any faction change.But when i go to faction change service menu.I see my char(Service pending)So i cant buy faction change.Im kinda stucked ill try removing all cache!
Tailyda
Tailyda
Customer Service
I am sorry to see that you were having difficulties with the faction change service Lesio but I can see that the process should have now completed. :)

Have fun with your new faction and please let us know if you have any further trouble. :)

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