Topic North American Battle.net Account Update
Nethaera
Nethaera
Blizzard Employee
The following instructions are intended for players on North American servers only. As a precaution following our recent security update, players on North American servers please take a moment to visit Battle.net account management, where you will be prompted to change your security question as well as update your Mobile Authenticator. There you’ll also find helpful tips and an FAQ, as well as instructions on how to add additional layers of security to your account, including the Battle.net Authenticator or the Mobile Authenticator for those that aren’t already using one. Note that only players on North American servers will receive the prompt to change their security question.
Wakez
Silvermoon
Wakez
85 Night Elf Death Knight
11550
Edited by Wakez on 16/08/12 01:07 (BST)
What? US CMs can post on the EU forums? This is great news! We've finally got the technology for transatlantic communications on battle.net.

I guess this means we'll see actual Blue responses on the EU forums now then. No more need for US-player relays to get something said and read!
Canceo
Burning Legion
Canceo
86 Human Rogue
5000
What? US CMs can post on the EU forums? This is great news! We've finally got the technology for transatlantic communications on battle.net.

I guess this means we'll see actual Blue responses on the EU forums now then. No more need for US-player relays to get something said and read!


Lol if its a US poster , its probably for the fact if they have any players playing from that region on EU they wouldnt want out to happen to them would they :) dont kid yourself bro
Brujeria
Draenor
Brujeria
90 Goblin Shaman
10290
How does that work for us player who have both EU and US accounts on the same battlenet account? Do I have to change the question or not? I made the battlenet account itself on the European page.
Danellos
Shadowsong
Danellos
MVP - StarCraft II, WoW
21 Worgen Druid
7550
Edited by Danellos on 16/08/12 09:29 (BST)
16/08/2012 01:06Posted by Wakez
I guess this means we'll see actual Blue responses on the EU forums now then. No more need for US-player relays to get something said and read!


Been checking the blue tracker on MMOC lately? I usually see more EU flags there than I do US of late.

And when reading the US forums, I see similar complaints being posted there "EU gets more blue replies" etc.
Azreal
Kul Tiras
Azreal
90 Human Rogue
6105
16/08/2012 01:08Posted by Canceo
Lol if its a US poster


Its Nethaera Bliz community manager or some title like that
she has been posting for years.
Thomp
Frostmane
Thomp
90 Troll Shaman
5685
random comment passing through
Wakez
Silvermoon
Wakez
85 Night Elf Death Knight
11550
Been checking the blue tracker on MMOC lately? I usually see more EU flags there than I do US of late.

And when reading the US forums, I see similar complaints being posted there "EU gets more blue replies" etc.

I'm talking about posts like these:

http://us.battle.net/wow/en/forum/topic/5889309137
http://us.battle.net/wow/en/forum/topic/6307802424

And this post just shows, to get recongition you need to have someone relay your feedback on the US forums:
http://us.battle.net/wow/en/forum/topic/5889309137?page=177#3536
Zazkya
Nagrand
Zazkya
85 Gnome Mage
1740
If this is only intended for players on US servers,
then why is it on a forum for people who are on European servers ?
Gigiboschet
Outland
Gigiboschet
90 Night Elf Druid
6425
Edited by Gigiboschet on 17/08/12 13:21 (BST)
I guess this means we'll see actual Blue responses on the EU forums now then. No more need for US-player relays to get something said and read!


Been checking the blue tracker on MMOC lately? I usually see more EU flags there than I do US of late.

And when reading the US forums, I see similar complaints being posted there "EU gets more blue replies" etc.


Can you please show me links were can EU players actually discuss about class design with the devolopers.I curently searched the beta forums and saw nothing but little jokes added from time to time in blue posts nothing like a discussion where players can actually give their suggestions and recieve feedback........
Tarashka
Defias Brotherhood
Tarashka
4 Orc Hunter
0
If this is only intended for players on US servers,
then why is it on a forum for people who are on European servers ?


Because many players based in the EU indeed have US based battle.net accounts. It all depends how the account was first set up. It's entirely possible for someone to have a US battle.net account but have an EU WoW account. Much like I have both EU and US WoW on my EU battle.net, this means that I cannot play on US WoW when EU battle.net is down for maintenance.
Danellos
Shadowsong
Danellos
MVP - StarCraft II, WoW
21 Worgen Druid
7550
Edited by Danellos on 18/08/12 12:36 (BST)
17/08/2012 13:20Posted by Gigiboschet
Can you please show me links were can EU players actually discuss about class design with the devolopers.I curently searched the beta forums and saw nothing but little jokes added from time to time in blue posts nothing like a discussion where players can actually give their suggestions and recieve feedback........


Sure. Just look at the forum index page and post in the board that fits your topic:
http://eu.battle.net/wow/en/forum/

Dude, developers are not obliged to read or post on the forums. It is not part of their job to do so - that is the job of a community manager. Developers do it on their own volition when they feel they want to address the player base more directly, instead of via a community manager. And naturally, since developers work in the US department, they'd do so on the US forums. Doesn't make other boards less important contrary to popular belief.

So please, don't think its their job to do so. Because it is not. If they worked in the EU, you'd of course have seen a the story the other way around.

Community managers, however, are different. They are equally important across all three regions, and player feedback from all three regions are weighted equally. They are the ones who relay feedback to the developers, and they are the ones who have contact with developers. Else their presence here would be pointless, and Blizzard would not be wasting their resources to run and maintain forums and such.

FYI, developers have sometimes posted on the EU beta forums, and on one occasion, it was during a time when the community managers are not really at work and they needed to announce something quickly. But again, it just is not their job to do so. They do it when they feel it necessary (such as making a quick announcement and such).

16/08/2012 19:49Posted by Wakez
And this post just shows, to get recongition you need to have someone relay your feedback on the US forums:


Not really. Community teams have a purpose - they relay your feedback to developers, regardless of the region you are in.
Danellos
Shadowsong
Danellos
MVP - StarCraft II, WoW
21 Worgen Druid
7550
If this is only intended for players on US servers,
then why is it on a forum for people who are on European servers ?


Because if you have created your battle.net account on the US site, even though you play in the EU, your account is not safe unless you took the necessary measures.
Gigiboschet
Outland
Gigiboschet
90 Night Elf Druid
6425
18/08/2012 11:24Posted by Danellos
Can you please show me links were can EU players actually discuss about class design with the devolopers.I curently searched the beta forums and saw nothing but little jokes added from time to time in blue posts nothing like a discussion where players can actually give their suggestions and recieve feedback........


Sure. Just look at the forum index page and post in the board that fits your topic:
http://eu.battle.net/wow/en/forum/

Dude, developers are not obliged to read or post on the forums. It is not part of their job to do so - that is the job of a community manager. Developers do it on their own volition when they feel they want to address the player base more directly, instead of via a community manager. And naturally, since developers work in the US department, they'd do so on the US forums. Doesn't make other boards less important contrary to popular belief.

So please, don't think its their job to do so. Because it is not. If they worked in the EU, you'd of course have seen a the story the other way around.

Community managers, however, are different. They are equally important across all three regions, and player feedback from all three regions are weighted equally. They are the ones who relay feedback to the developers, and they are the ones who have contact with developers. Else their presence here would be pointless, and Blizzard would not be wasting their resources to run and maintain forums and such.

FYI, developers have sometimes posted on the EU beta forums, and on one occasion, it was during a time when the community managers are not really at work and they needed to announce something quickly. But again, it just is not their job to do so. They do it when they feel it necessary (such as making a quick announcement and such).

And this post just shows, to get recongition you need to have someone relay your feedback on the US forums:


Not really. Community teams have a purpose - they relay your feedback to developers, regardless of the region you are in.


You make me laugh hard.
"it's not their job to discuss with the comunity".....What kind of logic is this?Everywhere in the world when you design a product you start from the needs, and in an MMO the best way to do that is to get in touch with the community, where you can find what they like and you can even get suggestions about how to fix problems, and alot more usefull feedback.

And yes the HAVE to make that available to everybody because they want to sell their product to us too.If they respect the EU playerbase enough they will.
Danellos
Dragonblight
Danellos
MVP - StarCraft II, WoW
90 Worgen Druid
8850
Edited by Danellos on 22/09/12 22:31 (BST)
21/09/2012 18:06Posted by Gigiboschet
"it's not their job to discuss with the comunity"..


I absolutely adore how you take part of a sentence out of context and twist it into your own gross misinterpretation in order to make yourself feel like an absolute star.

Congratulations. You have mastered one of the easiest aspects of language command.
Treeroy
Aerie Peak
Treeroy
90 Tauren Druid
9785
21/09/2012 18:06Posted by Gigiboschet
"it's not their job to discuss with the comunity".....What kind of logic is this?Everywhere in the world when you design a product you start from the needs, and in an MMO the best way to do that is to get in touch with the community, where you can find what they like and you can even get suggestions about how to fix problems, and alot more usefull feedback.

I have to agree with Danellos here. He didn't say that the forums are meaningless and that the developers never take any community feedback.

What he said was that it is the Community Managers who directly interact with the community; it is they who pass on feedback to the developers (and believe me, they do!). The developers communicate their ideas to us via the Community teams.

What the developers don't do is spend their time posting on this forum. That doesn't mean they ignore players.
Gigiboschet
Outland
Gigiboschet
90 Night Elf Druid
6425
Edited by Gigiboschet on 23/09/12 15:55 (BST)
yes ok i should not have used quotation marks but that's what i understood from your post and that was more like paraphrasing.I also nerver said that developers said that the forums are meaningless(that would be idiotic taking in consideration that the game must fulfill those players expectations otherwise they will loose customers), but still i dont understand why we have to support differential treatment when we are talking about the same game.I think thats unfair and rude, and i consider that developers should treat all the parts involved the same

21/09/2012 21:38Posted by Treeroy
What the developers don't do is spend their time posting on this forum. That doesn't mean they ignore players.

Oh yes they do but they dont spend time on EU forums.US players are given the chance to discuss directly with the devs.We can't.

I also can't belive that a company like Blizzard can't overcome the technicall issues of merging two forums..

21/09/2012 18:06Posted by Gigiboschet
Dude, developers are not obliged to read or post on the forums

WHy not?This is the easies way for the to get to know what people want and also make those people feel usefull at the same time

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