★★ Warlords of Draenor Known Issues ★★

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Customer Service
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This post contains a list of some of the known issues for World of Warcraft: Warlords of Draenor. Please note that this list is NOT exhaustive.

Patch NotesLatest HotfixesKnown Technical Issues & Workarounds

Please report any additional suspected bugs using the ingame support portal.
Edited by Lurdlespor on 07/01/2015 14:25 GMT
Customer Service
Top issues

Socrethar’s Demise
The banner used during the quest Socrethar’s can be invisible or impossible to interact with. Our development team is currently investigating this issue, our support teams are unfortunately currently unable to help.

Outpost issues
We have been working on a solution regarding issues swapping some outpost buildings and the latest hotfix should have addressed most of the issues but there are still a couple of issues which remain under investigation:
  • Some players might be unable to complete their current outpost quest line and obtain the associated follower
  • Some players may have had their outpost reverted back to its previous state
If you are experiencing these issues, please contact our customer support team.

Missing Garrison NPCs
The Lunarfall Inn/ Frostwall Tavern quest NPCs may not all be present at the same time when handing in a large amount of quests. Leaving the garrison area and then returning will change which NPCs are there, and you should be able to hand in your quests.
Please note that items required for the quests expire after 24 hours, preventing completion.
If you have issues turning in these quests, you can delete the looted quest item, abandon the quest, start it over and complete it within a 24 hours period.

Unable to connect to your character (stuck)
If you experience errors such as 'World Server Down' or 'Character not Found' and are unable to connect to a character, please contact our support team and they will move the character to a safe location.

If you see 'Character With That Name Already Exists' there should be no need to contact support. Simply stay logged out of the affected character for around 20 minutes and try again.

Guild Challenges not Completing
Some players have reported that they are not receiving Guild Challenge credit for Warlords of Draenor dungeon runs in which the majority of players were guild members.

This is under investigation and our customer support teams are unfortunately unable to assist with this matter for now.

Bonus Objective rewards
Some players cannot complete bonus objectives or obtain their reward despite meeting the required criteria. We are investigating. Leaving, then re-entering the area can sometimes trigger these rewards.

Character undelete feature triggering the cooldown but not restoring the character
If this has happened to you, please open a ticket so it can be investigated.

Item refund timer – "Internal Bag Error"
This is due to the refund timer still being active on old Valor and Justice items. In order to resell your item, simply wait for the 2 hour timer to expire. Note that the reselling price is lower than the purchase price like most of other in-game gold transactions.

Quest issues

  • Players can fail to obtain the follow up quests after turning in “The Shadow Gate” because Orlana Strongbrow is missing
  • Standing United : Hulda Shadowblade was not awarded as a follower after completing the quest. This should now be fixed, and the quest should once again be available and award the follower upon completion. If you are not able to take the quest again, contact our support team.
  • Thunderlord Invasion cannot be started with a level 3 Garrison. This quest is no longer necessary for your progression and you can abandon it.
  • Pets Versus Pests may not unlock the Menagerie. We are investigating.
  • It's possible the quest Nemesis: Hunter - Hunted (Alliance | Horde) may not be offered to players.
  • The quest Disclosure can sometimes be impossible to complete

Other bugs
  • Grand Marshal Tremblade, High Warlord Volrath, and other bosses can despawn in combat and never respawn.
  • It is possible to loot Sha Crystals when disenchanting Warlords of Draenor items. We are investigating, however Customer Support are unable assist in replacing these materials.
  • The Achievement "The Stable Master" may not be awarded despite meeting 6/6 criteria. We are investigating. The problems seem to come from the criteria “Moth of Wrath Killed” which starts as completed 1/6. Doing all the required actions to fulfil this criteria should grant you the achievement.
Edited by Tiogaradh on 26/01/2015 15:48 GMT
Customer Service
Reported issues that are not bugs

Boosted characters with limited spells
Recently boosted characters will need to complete a series of quests in either the Blasted Lands or Tanaan (depending on your box-level) in order to unlock all their skills and abilities. Alternatively, using the Group Finder tool to queue for a Dungeon, Raid or Battleground, or respeccing your talents at a trainer will also unlock all abilities and skills!

Poundfist spawn rates
Due to phasing mechanics and features, Poundfist may spawn in different phases and be not visible to you at a given time. This creature is also very rare and hard to find, and it can take up to a few days to spawn.

In order to be eligible for loot from the NPC you must have actively participated in the encounter by dealing damage or healing your team mates. If during the encounter, you die and stray too far, disconnect, or reset your aggro toward him (mind control for example), you will not be able to loot him.

Our support teams are unable to assist you with this queries related to Poundfist.

Personal Loot
We are currently seeing a lot of confusion around Personal Loot:

  • When a boss dies, the game automatically decides who won loot, and grants those players a specialisation-appropriate item to be picked up on from the corpse or loot chest.
  • In Warlords of Draenor, the Personal Loot system can now be used in raids. This is also the default loot method in dungeons.
  • To see if you are eligible for a reward, you’ll have to loot the boss. If you’re not eligible for loot, you will receive a consolation reward such as some gold.
  • In addition, all players in the group will always receive an item from the final dungeon boss.

Salvage crates
We have recently made some changes to the salvage rewards from missions:

  • Level 90-94 missions will only award a Bag of Salvaged Goods (Level 1 reward) regardless of the level of your Salvage Yard.
  • Successful Level 100 missions will now always reward a salvage crate appropriate for your current Salvage Yard: Crate of Salvage or Big Crate of Salvage
  • Level 95-99 missions remain unchanged.

Replacing follower traits
Using items such as the Supreme Manual of Dance or the Hearthstone Strategy Guide on your follower will permanently replace one of their existing traits, the trait to be replaced will be chosen at random.

The Follower Re-training Certificate will remove all of a follower’s abilities and traits and replace them with a randomised a selection of both.

Mount achievements and the new chopper
Please note for the achievement for having 100 mounts a character must have access to, and be able to use, at least 100 mounts.

The "Azeroth Chopper" mount has been automatically added to your list if one of your characters connected to the game before the 30th September.Search your mount list for Warlord’s Deathwheel.
Edited by Lurdlespor on 07/01/2015 12:22 GMT
Customer Service

  • It is possible to be notified of the same Draenor Perk multiple times at various levels.

  • Applying and removing glyphs while in Gladiator Stance will drop all current stances.

  • The Instant Poison aura is lost whenever a Talent or Glyph is changed.
  • Using Pick Pocket on a Warsong Raider procs the Howling Blade buff, breaking Steath.
  • Ruthlessness is awarding combo points based on all parts of Death from Above.
  • The Draenor perk Empowered Bandit's Guilde does not update the tooltip of Bandit's Guile.

  • The temporary critical rating buffs are not increasing Parry chance through Riposte.

  • Switching targets while casting Mind Vision can cause Mind Vision to sometimes show the Priest's point of view instead of the original target.
  • Holy Word: Serenity does not work with mouse over macros.
  • Chakra: Serenity is not increasing the healing of Glyph of Power Word: Shield.

  • Frozen Orb has its projectile pathing blocked by objects, such as trees, that don't block line of sight for targeted spells.

  • Healing Spheres summoned by Gift of the Serpent will not spawn near the NPC party members during Proving Grounds.
  • Spinning Crane Kick and Rushing Jade Wind will automatically target an enemy, despite them not requiring a target to use

  • Empowered Moonkin provides no benefit but is consumed if it procs during a cast
Edited by Lurdlespor on 07/01/2015 12:43 GMT
Customer Service

  • The anti-daze perks from an upgraded Stables do not function appropriately in Draenor.
  • Follower abilities and traits are rerolled after a faction transfer
  • Collecting a single mineral node from a player's garrison mine and then logging out can cause all nodes to despawn upon logging back in.
  • Level 3 Gladiator's Sanctum does not grant the Level 1 and Level 2 Gladiator's Sanctum Perks.
  • Quickly adding and removing a follower from the mission UI can cause the entire UI to become unresponsive
  • Some building work orders do not count towards the achievements Working Some Orders and Working More Orders
  • Items that teach followers new traits will overwrite existing traits without any warning message
  • Players who accept a battleground or dungeon while on a flight path in their garrison will not be placed back on the flight path when they exit the instance
  • The Alliance achievement Garrison Buddies is not always granted when visiting a friends Garrison
  • The quest A Matter of Life and Death can be misleading, as Roona is not a Garrison follower
  • Gladiator's Sanctum: It is possible for the Nemesis quests to be removed from your quest log and leave you unable to pick it back up
  • Passive perk tooltips update to display with the next rank of a building being active while it is still under construction.
  • The cooldown display for work orders can become inaccurate if you complete a work order for one building and start a new one after starting work orders in another building.
  • Runed Copper Rod is still listed as a requirement in the recipe tooltips of the Enchanter's Study.
  • There are no tooltips available for restricted Illusion enchants at the Enchanter's Study.
  • Edited by Lurdlespor on 07/01/2015 12:43 GMT
    Customer Service

  • During the quest Siege Damage you are unable to interact with Domination Point Demolishers even if you have looted a Bilgewater Blasting Cap, preventing completion of the quest.
  • Players who die during The Battle of Thunder Pass can get stuck in a state where they will be unable to complete it.
  • The quest icon for "To Thunder Pass" is in the wrong location.
  • The quest It Goes to 11... cannot be completed.
  • Several of the starting Worgen quests that take place in Gilneas City display a green untextured map when viewed from the quest log or quest tracker.
  • The quest objects are not visible during Diggin' For Worms when Outline Mode is enabled.
  • The Black Knight leashes after dismounting, during The Black Knight's Fall.
  • Karsar the Bloodletter's Bloodletting ability is hitting too hard.
  • The quest item Blinding Fury needed for the Lost Treasure quest does not show up as loot.
  • Player whose level is higher than the quest level cannot complete the quest Blood for Blood.
  • The quest Heroes of the Horde! cannot be completed.
  • Malmortis does not complete his scripted events during the quest Disclosure, preventing players from being able to complete it.
  • The Tentacle of Iso'rath can become untargetable and unkillable, preventing completion of the quest Torn Ground.
  • Subdue the Subduer cannot be completed by high level characters, as Reth'hedron the Subduer will die before he grants quest objective credit.
  • The quest Teron Gorefiend, I am is much more difficult to complete because the health of the Teron Gorefiend vehicle is inconsistent with previous patches, but the damage done to it is the same.
  • It is possible for players to receive multiple Brew of the Month Club mails or no mail at all.
  • Some Brew Vendors may not always sell the brew of the month to players who are eligible.
  • Edited by Lurdlespor on 07/01/2015 12:44 GMT
    Customer Service
    Dungeons & raids

  • Blackrock Caverns: Rom'ogg Bonecrusher's "The Skullcracker" ability does not deal any damage to Angered Earth during the encounter, preventing completion of the "Crushing Bones and Cracking Skulls" achievement.
  • Killing Tarlna the Ageless and Drov the Ruiner do not give a visible raid lock in the raids tab. Like previous world bosses, you only get one chance at loot per week.
  • Progress in achievements for Legacy content (King of Dire Maul, Stratholme) is reset when leaving the instance.
  • Gruul: Overhead Smash can knock players over the iron gate and out of the encounter causing a reset.
  • Tempest Keep - Kael'thas Sunstrider: The Netherstrand Longbow creature is rendering as 2 separate bows.
  • Operator Thogar: Operator Thogar's adds do not always clean up when the encounter is reset.
  • Audio and video are out of sync for the Death of Lich King cinematic.
  • Rukhran: The achievement criteria for I Saw Solis is vague and misleading but can be completed. players need to detonate 5 piles of ash instead of 3, and Rukhran must be killed before the achievement is awarded.
  • Razorgore the Untamed: Defeating Razorgore the Untamed immediately after the mind control breaks will cause the encounter to reset and kill off all players in Blackwing Lair.
  • Spoils of Pandaria: Marksmanship Hunters' pets will despawn when using Disengage during the encounter.
  • Tectus: Fracture, Earthen Pillar, and Crystalline Barrage will sort underneath the piles of sand.
  • Svala Sorrowgrave: The The Incredible Hulk achievement cannot be obtained if the Scourge Hulk is pulled before engaging Svala in combat.
  • Siegecrafter Blackfuse: Players display jittery movement during the Magnetic Crush movement force.
  • Edited by Lurdlespor on 07/01/2015 14:15 GMT
    Customer Service

  • The Ancient Jinyu Staff and Sturdy Yaungol Spear do not display their item model.
  • Quest rewards that receive an epic bonus are disenchanted into Sha Crystals.
  • Edited by Lurdlespor on 07/01/2015 14:15 GMT
    Customer Service
    User interface

  • The skybox flickers when CrossFireX is enabled.
  • Players are unable to join the WorldDefense chat channel.
  • Several dungeon boss kill achievement criteria are reset when you enter any instance.
  • Class-specific mounts cannot be added as 'Favorites'.
  • It is possible to summon characters into the Goblin and Worgen starting area using the "Summon Friend" option with Recruit A Friend.
  • Priests are displaying an "All - Glyphs" tab in their Spellbooks.
  • Female Blood elf cloaks animate as though they are female Draenei.
  • Players, other than the party leader, are prompted to select a role, the first time that specific group queues for an arena match.
  • Account-wide achievement criteria may not always visually display progress.
  • Mouse-over tooltips sometimes only remain on screen for a fraction of a second.
  • The rewards tooltip for Guild Vault Voucher (7th Slot) has misleading requirements.
  • Holy priest chakras do not work with the stance conditional.
  • The equipment manager and title panes of the character pane may sometimes visually be blank.
  • The item upgrade UI has not been updated to reflect that PvE upgrades should now only cost Lesser Charms of Good Fortune.
  • The Professions window can appear gray if opened after viewing a grayed out page of the Spellbook or Core Abilities tabs.
  • With the Recruit-A-Friend faction suggestion active, Create New Character will autoselect races from either faction.
  • The indicator used to show which direction the Eclipse Bar is going for a Balance Druid appears to flip randomly throughout the process of the bar as a whole.
  • Edited by Lurdlespor on 07/01/2015 14:19 GMT
    Customer Service
    Environment & models

  • Trial of the Crusader: There is a camera issue when moving the camera into the alcove where the mobs enter the arena.
  • Orgrimmar: There are three areas in the ground in the Cleft of Shadow where you can see under the world.
  • Vale of Eternal Blossoms - There are sections of missing water and extra planes of water in several locations.
  • Players may experience slow Flight Paths while flying into Frostfire Ridge.
  • Several of the sounds used by Hydra creatures are too loud.
  • The left shoulder of one of the Orgrimmar Grunt NPCs is using the incorrect model.
  • The Dwarf Male model will stand completely still when fishing.
  • Several Helms are disabling jaws on the Female Undead model.
  • The Draenei Male model does not animate correctly when using emotes while sitting in a chair.
  • There are some HD models that have attachment point issues with Fists of Fury.
  • Creatures will rotate to face a player if the player is moving after landing the killing blow or if they one-shot the creature.
  • A minor animation error will occur when Female Trolls do the "read" emote.
  • A minor animation error will occur when Female dwarves drown.
  • Multiple HD character models sit incorrectly in various types of chairs.
  • The Murkablo Battle Pet isn't playing idle animation sounds, and is missing a visual fire spell effect.
  • Orc Male's beards can sometimes appear untextured in the character creation process.
  • Fel versions of the Dreadsteed and Felsteed mounts display some non-fel effects.
  • Players mounted on a multi-passenger vehicle on a transport are not shown the transport loading screen when crossing continents.
  • A minor animation error can occur with some drake mounts (Nether Drakes, Frost Wyrms) when they land after jumping.
  • Male Gnomes can have their facial hair removed and hair colored changed when cycling through hair options in the barbershop.
  • Edited by Lurdlespor on 07/01/2015 14:24 GMT
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