Patch 6.0.3 Known Issues

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Customer Service
This post contains a list of some of the known issues for World of Warcraft Patch 6.0.3

The issues listed here are frequently reported issues that may be addressed at a later date via a client patch.

This list is not complete, and will not include all issues.

For ease of use the known issues have been broken into the following categories:

Edited by Tiogaradh on 29/10/2014 13:49 GMT
Customer Service
Environment
  • Trial of the Crusader: There is a camera issue when moving the camera into the alcove where the mobs enter the arena.
  • Orgrimmar: There are three areas in the ground in the Cleft of Shadow where you can see under the world.
  • Vale of Eternal Blossoms - There are sections of missing water and extra planes of water in several locations.
  • Edited by Tiogaradh on 29/10/2014 13:47 GMT
    Customer Service
    UI
  • Female Blood elf cloaks animate as though they are female Draenei.
  • Players, other than the party leader, are prompted to select a role, the first time that specific group queues for an arena match.
  • Account-wide achievement criteria may not always visually display progress (Logging in and out sometimes resolves this).
  • Mouse-over tooltips maybe sometimes only remain on screen for a fraction of a second.
  • The rewards tooltip for Guild Vault Voucher (7th Slot) visually displays the wrong requirements.
  • Holy priest chakras do not work with the stance conditional.
  • The equipment manager and title panes of the character pane may sometimes visually be blank.
  • Some sections of the item upgrade UI (before you select an item to upgrade) has not been updated to reflect that PvE upgrades should now only cost Lesser Charms of Good Fortune.
  • The Professions window can appear gray if opened after viewing a grayed out page of the Spellbook or Core Abilities tabs.
  • With the Recruit-A-Friend faction suggestion active, Create New Character will automatically select races from either faction.
  • The indicator used to show which direction the Eclipse Bar is going for a Balance Druid appears to visually flip randomly throughout the process of the bar as a whole.
  • Edited by Tiogaradh on 29/10/2014 14:21 GMT
    Customer Service
    Dungeons/Raids & PvP
  • Paragons of the Klaxxi: If players kill Kil'ruk the Wind-Reaver well in advance of finishing the encounter, he will fail to become lootable.
  • Hellfire Ramparts: Players are unable to loot the Reinforced Fel Iron Chest after completing the Vazruden the Herald encounter.
  • Ahn'kahet: The Old Kingdom: Jedoga Shadowseeker does not descend and become attackable after clearing her trash.
  • Blackrock Cavers: Angered Earth do not spawn during the Rom'ogg Bonecrusher encounter, preventing completion of the "Crushing Bones and Cracking Skulls" achievement.
  • Edited by Tiogaradh on 29/10/2014 13:47 GMT
    Customer Service
    Classes

      Paladin
    • The temporary crit rating buffs are not increasing Parry chance through Riposte.


      Priest
    • Switching targets while casting Mind Vision can cause Mind Vision to sometimes show the Priest's PoV instead of the original target.
    • Holy Word: Serenity does not work with mouseover macros.
    • Chakra: Serenity is not increasing the healing of Glyph of Power Word: Shield.


      Mage
    • Frozen Orb has its projectile pathing blocked by objects, such as trees, that don't block line of sight for targeted spells.


      Monk
    • Healing Spheres summoned by Gift of the Serpent will not spawn near the NPC party members during Proving Grounds.
    Edited by Tiogaradh on 29/10/2014 13:48 GMT
    Customer Service
    Items
  • Obsidian Sanctum - Drake mounts may not drop if players kill Sartharion too fast.
  • The Ancient Jinyu Staff and Sturdy Yaungol Spear do not display their item model.
  • Items that are transmogrified to the The Horseman's Horrific Hood or the Horseman's Sinister Slicer can revert back to their original item display art.
  • Edited by Tiogaradh on 29/10/2014 13:47 GMT
    Customer Service
    Quests
  • It is possible for players to receive multiple Brew of the Month Club mails or no mail at all.
  • Some Brew Vendors may not always sell the brew of the month to players who are eligible.
  • Players are not able to interact with the Dull Carving Knife for the quest "Truce?".
  • Players are not able to interact with the Sparksocket's Tools for the quest "Just Around the Corner".
  • Players are invisible while inside the roll club vehicle during the quest "Roll Club: Serpent's Spine".
  • Je'neu of the Earthen Ring and Blackfathom Deeps quests cannot be completed.
  • Players cannot complete the quest "The Strength of Tortolla".
  • Edited by Tiogaradh on 29/10/2014 13:48 GMT
    Customer Service
    Characters, Creatures, and Mounts
  • Creatures will rotate to face a player if the player is moving after landing the killing blow or if they one-shot the creature.
  • A minor animation error will occur when Female Trolls do the "read" emote.
  • A minor animation error will occur when Female dwarves drown.
  • Multiple HD character models sit incorrectly in various types of chairs.
  • The Murkablo Battle Pet isn't playing idle animation sounds, and is missing a visual fire spell effect.
  • Orc Male's beards can sometimes appear untextured in the character creation process.
  • Fel versions of the Dreadsteed and Felsteed mounts display some non-fel effects.
  • Players mounted on a multi-passenger vehicle on a transport are not shown the transport loading screen when crossing continents.
  • A minor animation error can occur with some drake mounts (Nether Drakes, Frost Wyrms) when they land after jumping.
  • Edited by Tiogaradh on 29/10/2014 13:50 GMT
    Customer Service
    Common Warlords of Draenor reports that are not bugs

    • I can’t add a specific toy in my Toy Box.
      Some items (must be equipped, linked to a TCG code, use on another character, etc.) have not been added to the Toy Box yet.
      In case you find an issue with an item, don’t hesitate to report it using our in-game bug report feature.

    • This specific item has not been added to my toy list.
      Some items may need to be added manually to your list and you’ll need to right click them to add them.

    • What do I do with the toys left in my inventory?
      You can delete them if you want and free up some space in your inventory. All the items in the Toy Box are account wide and available to all characters after being added.

    • I had an epic Toy in my bags but I can’t find it anymore.
      Only active items have been added to your Toy Box. Items deleted a while ago are not included.
      Note that unless a Toy is tied to an achievement or a quest, our support teams will be unable to assist you in recovering it.
      In case the item has been recently deleted, you can always try to find it using our Item Restoration feature.

    • Boosted characters with limited access to their spells
      With the introduction of patch 6.0.2, characters which have been boosted to level 90 using the Character Boost feature will find themselves in the Blasted Lands, on the front lines in the battle against the oncoming Iron Horde. By completing this quest line your character’s level 90 class abilities, and riding skills, will be unlocked.

    • 'Mountain o' Mounts' and New Chopper
      Please note for the achievement for having 100 mounts, a character must have access to, and be able to use, at least 100 mounts.
      The ‘Chopper’ mount has been automatically added to your list if one of your characters has been connected before the 30th September Search your mount list for “Warlord’s Deathwheel”

    • I'm not seeing the new character models.
      Make sure you have the option selected in your in-game options. [System] > [Advanced] > "Show new character models.
    Edited by Tiogaradh on 29/10/2014 13:45 GMT
    Customer Service
    FAQ

    I'm experiencing a technical issue not listed here, where is the best place to go for assistance?
    Please check our Technical Support Forum for the latest known technical issues.

    How do I report a bug not listed here?
    You can now report bugs directly in-game through the Customer Support portal. For more information about how to do this, please read this support article
    Edited by Tiogaradh on 29/10/2014 13:45 GMT
    Customer Service
    Current & On-going Known Issues

    'Paused' when queuing for instances
    This issue is under investigation. For a possible workaround, please see here.

    Character undelete feature not available / triggering the cooldown
    The character undelete feature has only been activated on specific realms. If this feature is not available to you in-game, this may be because your realm has not been updated yet. Our teams are working hard to activate this feature on all of our realms.
    If you have been unable to restore your character but the 30 days cooldown triggered, please open a ticket so this can be investigated.

    Mobile Armory and Guild Chat issues
    We are currently investigating an issue which prevents players from using the guild chat on our Mobile Armory app. Our technicians are investigating this issue and we will update further as soon as we have more details regarding a resolution for this issue.

    Armory:
    We are aware the Armory is not updating as fast as it usually does for some players. This issue is being investigated, and should we have further news, we will announce it here in this post. While we are not able to force an update manually, the following has worked for some players:

    • Reset your account password, and reload your profile.
    • Logout of the game properly, and log back in, instead of forcing the game to quit.

    Again, we cannot guarantee that these suggestions will work for you, but it doesn’t hurt to try. Your patience and understanding is appreciated while we look into this.
    Edited by Tiogaradh on 29/10/2014 13:44 GMT
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