Topic 5.0.4 patch error...
Kryex
Defias Brotherhood
Kryex
28 Night Elf Warrior
220
hi guys, i am currently on patch 4.3.4, and when i click the launcher it says in the bottom "downloading updated tools", so im guessing this is it patching for MoP< but when it gets halfway it stops and says either "this download is unauthorized" or "the tracker is unavailable". Now not only is this downloading, but i just bought the game and have played 3 days, and im not going to get to play the rest of my 60 days at this rate. Could someone help?
Kryex
Defias Brotherhood
Kryex
28 Night Elf Warrior
220
okay now in the background downloader it is patching from 5.0.3 to 5.0.4 and its saying " this download is unauthorized" wth?!?!
Kryax
Jaedenar
Kryax
42 Tauren Paladin
345
bump
Foxhand
Auchindoun
Foxhand
90 Night Elf Hunter
8805
I have the same problem , ive note that i can download the patch even with the error msg ( Download is unauthorized ) so im waiting now 9 hours :(
Darrkknight
Silvermoon
Darrkknight
86 Human Death Knight
3975
any fixes yet? 24 h later still not able to complete download updated tools
Mysteree
Outland
Mysteree
85 Night Elf Druid
3400
Blizzard FIX THIS ASAP !!
Astrianna
Thunderhorn
Astrianna
90 Night Elf Druid
13000
I have exactly the same problem my updating tools stops 1/4 of the way through and my background downloader says it's unauthorised. I have tried everything: deleting files (battle.net, WTF, Interface, Cache), downloading files to fix patches, changing permissions, rebooting with limited start up, updating Flash player, allowing access to all ports and adjusting the firewall.
Nothing has changed, every guide I have followed to try and fix the issue hasn't helped.

I am hoping someone will be able to answer my ticket.
Reggan
Zenedar
Reggan
82 Goblin Mage
5280
exactly the same problem as you Astrianna. i have tried everything to get it to work and still get the error. kind of at my wits end with this. every single patch i have been through has been a disaster, this one in particular. Sorry to rant, but really getting fed up.

would greatly appreciate some help blizz
Astrianna
Thunderhorn
Astrianna
90 Night Elf Druid
13000
Edited by Astrianna on 03/09/12 11:20 (BST)
I'm sorry to hear you have had the same problem Reggan. I am once again back at my computer trying everything to get WoW to patch. Blizzard have not yet answered my ticket that I sent on the 30/08. So I'm afraid I haven't been able to share any solutions with you.

However after seeing similar problems on my brother's computer, try turning everything on your anti-virus software if you have one. I have Kaspersky 2012 and even though the firewall was off extra general settings for blocking virus data from the internet and files were stopping the launcher from updating. I hope this is helpful to you or someone else in a similar situation.
Mxn
Defias Brotherhood
Mxn
85 Blood Elf Hunter
10310
I'm sorry to hear you have had the same problem Reggan. I am once again back at my computer trying everything to get WoW to patch. Blizzard have not yet answered my ticket that I sent on the 30/08. So I'm afraid I haven't been able to share any solutions with you.

However after seeing similar problems on my brother's computer, try turning everything on your anti-virus software if you have one. I have Kaspersky 2012 and even though the firewall was off extra general settings for blocking virus data from the internet and files were stopping the launcher from updating. I hope this is helpful to you or someone else in a similar situation.


The Kaspersky firewall is known for causing trouble with downloading launcher updates. Disable Kaspersky until the launcher update is done. Hope this works :)
Astrianna
Thunderhorn
Astrianna
90 Night Elf Druid
13000
Yes Mxn it has now worked for me and completed through to the new launcher. Kaspersky was the cause of my problem and I wish I had known sooner. I will keep this in mind for future patches because my computer always struggles to install them.
Kegs
Saurfang
Kegs
85 Dwarf Mage
1190
I found there was a hidden folder on the c drive which i had missed, just show hidden folders and you will see one program date in there is a battle net folder just delete it, straight away it finished the download and the game worked fine untill i tried to log onto it, if this happens just go to battle net download game dont worry it doesnt it just fixes the problem, hope this helps.

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