Topic graphics problem- everything turning black
Snowzee
Darkspear
Snowzee
90 Tauren Priest
9950
Edited by Snowzee on 01/09/12 11:26 (BST)
Hello,
couldn't find any solution for my problem. since patch 5.0.4 i have a graphic issue.
Here is some of my bugs:
-the 'x' mark to exit windows is becoming black
-part of windows and menus disapear
-shoulders and head items are black
-mount are black
-rouds are black
-icons are missing

here is some screenshots:
http://img.photobucket.com/albums/v408/SHVSH33/WoWScrnShot_090112_124845.jpg
http://img.photobucket.com/albums/v408/SHVSH33/WoWScrnShot_090112_123828.jpg
http://img.photobucket.com/albums/v408/SHVSH33/WoWScrnShot_090112_124012.jpg
http://img.photobucket.com/albums/v408/SHVSH33/WoWScrnShot_090112_124026.jpg
http://img.photobucket.com/albums/v408/SHVSH33/WoWScrnShot_090112_130504.jpg

i tried to update mygraphic card but it is already up to date.
also disabled all my addons..
i have Video Adapter ATI Mobility Radeon HD 5650 (1024 MB) on my laptop and never had graphic problems.
please help!
Thank you, Ram.
Gallonigher
Burning Blade
Gallonigher
90 Pandaren Shaman
6580
It seems that this problem arises for players with the Radeon Mobility HD series.

My laptop has a ATI Mobility Radeon HD5730, and I am also experiencing the same problem as yours.
Gobbledigook
Darkmoon Faire
Gobbledigook
16 Gnome Warlock
80
Hiya

I had this problem during the beta. I lowered some graphics settings and everything returned to normal.

Hope this helps you.
Carission
Outland
Carission
85 Worgen Hunter
1380
I also have this problem, pre-patch i could play on max graphics settings but post patch (MoP) even on low-medium after 1 dungeon everything is black.
I have however found a temporary solution.

If it gets ridiculous or annoying just press 'esc' and click 'system' click the dropdown menu for screen resolution. Re-select the same screen resolution that is already applied. Then click 'apply' This should remove all of the black graphics and return it back to normal. However, the black graphics will return but as far as i can tell you can keep doing this every time it gets annoying.

Hope that helps you at least long enough for Blizzard to tell us what the problem might be and possibly give it a fix since its likely something to do with the new patch.
Moider
Sylvanas
Moider
85 Undead Mage
4765
same happens to me, need advice blue post. I've deleted interface, wtf and cache. No luck
Dalv
Ragnaros
Dalv
85 Blood Elf Priest
3705
SAME HERE
Dovahkinn
Chamber of Aspects
Dovahkinn
79 Pandaren Warrior
4320
Same here. Quick reload of UI fixed it for a while.
Warain
Emeriss
Warain
85 Blood Elf Warlock
4685
does the same thing for me since the patch i use Nvidia Gefore GT 635M.
Dalv
Ragnaros
Dalv
85 Blood Elf Priest
3705
I got Radeon HD 5650
Scorfia
Mazrigos
Scorfia
85 Troll Druid
5665
Guys, when opening Launcher go to Options => Game Preferences and set Graphics API to DirectX 9... check if that helps, also update your drivers. This helped for me ^^
Warain
Emeriss
Warain
85 Blood Elf Warlock
4685
my driver are upto date on my card. weird because it didn't do it on ptr.
Warain
Emeriss
Warain
85 Blood Elf Warlock
4685
Nope using DirectX 9 and its still doing it i'm afraid.
Worldrecord
Shadowsong
Worldrecord
90 Night Elf Warrior
6440
Same thing here, tried alot of things including this last thing to switch to directx 9 in the launcher, it is kinna strange cuase the launcher changes it back to dx11 again. But I rly hope they will find a good solution to this ASAP!
Aragonia
Dragonblight
Aragonia
9 Human Mage
0
Hi all

Does anyone knows if blizzard is trying to solve this problem ??
Ninjaloota
Outland
Ninjaloota
90 Night Elf Rogue
5240
As ATI drivers are still a month old I would wait till the next lot to be distributed, It can't be long now.
Onyxea
Boulderfist
Onyxea
55 Gnome Death Knight
0
I had FPS problems,stuttering and black areas since the patch, did everything I could nothing fixed it until I got a new graphics card (http://www.asus.com/Graphics_Cards/NVIDIA_Series/GT6402GD3/) now everything is great again.

Got same issue on friends computer she is replacing her graphics card this week too, both our computers are just 2 years old with good specs.
Fian
Aszune
Fian
88 Gnome Mage
7060
Yeah, still happening, even with lower graphics settings. A restart fixes it, but after a few random minutes of playing it creeps back in.

Very annoying. Also annoying that as yet there does not appear to be a single word of help on the issue.
Korzie
Grim Batol
Korzie
90 Night Elf Rogue
8390
*bump*

Waiting for bluepost
Rathos
Anachronos
Rathos
90 Blood Elf Death Knight
6225
Hi there all.

When I did have a Radeon graphics card (recently swapped to a GeForce) I also had this problem.

The method I used to fix it was to download ATi's Catalyst program and then run it to download the latest available drivers for the graphics card I was using at the time.

Before anyone says "Oh but my drivers are already up to date!"; so were mine. I'd downloaded them from the ATi website and Windows was also saying up to date, but it was still happening.

The link I used is here: http://support.amd.com/us/gpudownload/Pages/index.aspx

Input your information and go to the next page, the download is "Catalyst Software Suite", after that it's pretty self explanatory.

This fixed it instantaneously for me, so it may well be worth trying for others.

Cheers!
Lurdlespor
Lurdlespor
Blizzard Employee
Hello,

Can you also check the specific AMD Application Profile avialalbe via the link Rathos provided? AMD have provided a custom application profile for Mists of Pandaria that seems to be fixing a large amount of issues that AMD users are finding with the game.

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