not actually helping with the large selection of other issues that Game Masters deal with. Do you really think that's a good investment?
This was a little bit aggressive and ignorant, and by the by, what do you mean by "investment"
If you mean investment to see capital gain then no it's an awful investment,
If you mean investment to see increased levels of customer satisfaction, ageneral reduction of "Game master issues", and a greater percentage of repeat business with loyal clientelle then it's a VERY GOOD INVESTMENT.
Also, please don't patronise us
talking literally hundreds, if not thousands of staff
It would not take this many staff to police channels and actively partake in other GM duties, we already see a huge decrease in active involvement and an increase in automated management over the years.
There is technology capable of collating all the chat logs in realtime and actively scanning them for keywords/chains and highlighting these to an exploit management team, wether it be botting, scamming, Gold selling, Real world item trading.
Besides, not to mention that half of the issues of the large number of realms could be minimised through the following methods:
CRZ Linking general chats (less staff could police more realms)
Realm merging of low population realms (people even want this already)
yoku could quite easily consolidate MUCH of this typoe of work into a clear agenda and stamp out botting/trade chat problems very EASILY.
Hell, you could probably even recruit an entirely free level off staff to deal with this through community volunteering.
So don't give us that crap...