Need live support? Customer Support now offers a live web chat option as an alternative to calling us so we can assist you as efficiently as possible. This exciting new option allows you to contact us, chat directly with a helpful representative, upload needed files, and resolve your issue quickly and efficiently -- all on Battle.net!
Note: Please disable any popup blockers in order to use Live Chat.
Review the steps below to contact us:
- Visit the Contact Blizzard Support page.
- Select the game or product you require assistance with and fine-tune your search with the options presented.
- Your search will provide you with helpful support articles to resolve your issue. If available, you will have the option to contact us by ticket, through our live web chat, or by phone.
Note: Web chat and phone support availability vary.
Why is Web Chat not available for my issue?
Web chat is available for all issues we can assist with in that format. We want to make sure we address your issue completely the first time, and this new system allows us to better help you. If web chat is not the best way to resolve the issue, the option will not be presented.
Where did the phone number go?
If you have an issue that requires a phone call, the system will provide you with our contact number. We want to provide all the tools necessary for you to resolve your issue without calling us – no one likes to wait for an answer!
The button for my desired live contact option is grey. What does this mean?
Phone: Our phone lines are currently closed or our phone queues are full.
Web Chat: Web Chat is currently closed or all agents are busy. Please try again in a few minutes.