Does a Character transfer have to be £15?
There are several factors you have to consider. And a lot of them are unknown to "us"
Firstly, we don't know how difficult these transfers are for Blizzard to execute. Is it on click or a button or is there a myriad of paperwork and file transferring?
Secondly, Blizzard employs a lot of people and people to do these transfers for us. They have to be paid with something other than free water from the cooler in the corner.
Thirdly, like others have said before me, constant realm hopping is probably not something Blizzard wants to encourage. You want to build on the community you've joined and not just hop off if you don't fancy it. (Make a level 1 character for 'recon').
However, putting a limit on it is indeed a much better idea. At least from our
point of view.
06/03/2013 11:16When it costs more than double a months subscription to click a button and an automated script run on the server to initiate a race change.
Posted by Sakkz
I don't know if your speculating or if you have any facts to back this up. If you do, please share. I'm interested to know actually what happens behind the scenes of a character transfer. With that knowledge then as a group we can work out if these prices are justified or not.
The best way for the customer to 'win' these things is to;
a) not pay for them - a majority boycott
b) then choose a competitor.
Since there is no competitor service we must boycott if we want the prices changed.
We need to know that by not using these services Blizzard will be losing money.
We need the situation to be 'some money is better than none' for Blizzard.
I doubt this will be the case. If nobody ever bought a realm/faction/race/name change ever again I think Blizzard would still be ok financially.
So we need to ask Blizzard, how much do you care about customer satisfaction? A lot of people are calling for lowering these prices.
If it's financially viable (which I suspect it is) a great solution would be to at least half the prices of the services and then impose a limit on how many times you can use them in a given time period.
To me that would be a very feasible compromise.
Or, better yet, why not offer discounts to those customers who have been paying a long time? After 6 months subscription you get half price on all services (to use once)?
After a year you can use one for free?