Topic (Sticky) Fake or ‘Phishing’ E-mails from Blizzard
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 12/10/11 15:30 (UTC)
All new topics created regarding phishing mails/websites will be locked and redirected to this thread; please make sure you read the entire sticky before you post.

————————————————————————————————————————————————
TL;DR?  We've turned some of the information in this sticky into a video on YouTube!  http://bit.ly/qIJc3Y
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We have been seeing a troubling increase in the number of fake or ‘phishing’ emails being sent to players, all appearing legitimate and official and seemingly originating from Blizzard Entertainment.

These emails, created for the criminally fraudulent process of attempting to acquire sensitive details (account names, passwords, or other account information), may promise exclusive in-game items, bonus game time, or ‘specially selected’ Alpha/Beta invitations to upcoming Blizzard releases.

More commonly, and undeniably more worryingly, they may even threaten dire account-related action unless the player provides his or her login information, or follows a specified website link (usually to ‘verify the legitimacy of the account’).

Please do NOT fall for these scams!

    REMEMBER: Neither Blizzard nor its employees will EVER ask for your password.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 05/12/10 18:02 (UTC)
I’ve received an email just like this – is it a fake? How can I tell?
    There are a few key points you can check straight away in order to determine whether an email is genuine.

      • Emails from Blizzard will always originate from an @blizzard.com or an @battle.net email address.
      • Any correspondence sent from Blizzard Entertainment will make use of correct spelling and grammar.
        Multiple typographical errors, unusual sentence structure or obvious grammatical inaccuracy should serve as an immediate warning to proceed with caution.
      • Blizzard employees will never ask you for your account password via any means.
        No matter how official or legitimate an email may look, if such information is requested then it is simply not from Blizzard Entertainment.
      • Phishing mails will frequently claim that an account has violated, or been found in breach of, a specific policy. These mails often employ intimidating wording and claim extreme actions (including account closure or termination) will be taken should the player not ‘verify ownership’ of their account.
        This is not a standard practice of Blizzard Entertainment.
      • Phishing mails may also appear to offer complimentary, and often hitherto unheard-of, in-game pets or mounts, periods of game time credit, or special advance access to Alpha and Beta versions of forthcoming Blizzard games.
        These mails can often seem too good to be true, and as a result they likely are! Please double-check the existence of anything mysteriously offered to you via an email, and do not accept any ‘offers’ you cannot confirm as official.
      • In many cases, these fake emails will request that account owners visit a specific (malicious) website, where they will be asked to “log in”. While these sites can on occasion be extremely similar in appearance to actual Blizzard pages, inputting one’s login details therein will directly submit it to the companies or individuals in question (thereby instantly rendering the account liable to compromise).
        If ever asked to click through to a website linked within an email, please be very wary – double-check the destination of the hyperlink before you click.

So, this email comes from someone showing as @blizzard.com or @battle.net. That means it’s real, right?
    Unfortunately, no. The appearance of an official email address as the sender is not enough to guarantee an email’s veracity, and you should still remain cautious. This is due to the fact that it is possible to alter the appearance of a sender address in the “From” field of an email, and this process (known as ‘spoofing’) may cause a malicious email to seem as if sent from Blizzard.

    In order to verify the actual sender address of any email you receive, you will need to check the email header information.

What’s an email header? How do I find it, and what am I looking for?
    Most email clients and providers will allow you to view more information about the email than is normally shown, including specific details about the sender, the path the email took in reaching your inbox, and any other redirections that the email may have been subject to prior to arriving in your mailbox.

    For more information on how to check this data, including some specific details for some of the more common email providers, please see our Support site article;


OK, but the links in my email look right. You said something about needing to ‘double-check’ them?
    Yes, indeed. Through the use of HTML coding, it is possible for an email link that looks perfectly harmless to lead you somewhere else entirely (and inevitably to a fake website).

    Depending on your Internet browser or email client, you can sometimes see the destination URL a link will use displayed in the bottom corner of your window, or in a hovering tooltip.
    However, for a non-specific means of uncovering the URL that any hyperlink will direct you to, you may use the following steps;

      • Right-click the link, and then select ‘Copy Shortcut’, ‘Copy Link Location’, ‘Copy Hyperlink’ or similar;
      • Paste this information into a text-based application so that you may examine the address to be used.

    If you are ever in doubt about the veracity of a link, it is always safer to navigate there yourself.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 05/12/10 18:05 (UTC)
Why am I getting these emails in the first place? I don’t remember giving my email address out to anyone.
    Most commonly, ‘databases’ of potential player email addresses will have been compiled through the use of any unofficial World of Warcraft web pages (such as fan sites, wikis or guild websites), as well as social networking sites (like Facebook, Myspace or Bebo), so your email address will likely have been on display inadvertently without you ever specifically giving it out.

    The most reliable way to stop receiving these types of mails, and also to provide an extra bit of security to your account, is to consider creating a new email address purely dedicated to World of Warcraft and Battle.net use.

    During the creation process, do make sure that no part of the new address or password coincides with your previous email addresses, passwords, nicknames or profile information on any of the above sites, and that you avoid using this new email account for anything other than Battle.net in the future.

      NOTE: As touched on above, with your Battle.net email address also functioning as your account name, using a dedicated, secret email account can actually help secure or increase the protection on your World of Warcraft account.

Right, thanks for all the information. I think I definitely have a fake email here, so what do I do with it now?
    Well, the first thing you should consider doing is forwarding the entire email to our hacks@blizzard.com email address.

    Please also copy and paste the email header into the message body in order to ensure that we can fully identify the source of the mail, and hopefully help prevent future phishing mails of the same type.

Um, unfortunately I actually replied to one of these fake mails before reading this thread, and now they have my details (Secret Answer, CD Key, etc). Please help me!

I didn’t reply to a fake mail, but I just may have clicked on a dodgy link instead… Is my PC still safe?
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 21/01/11 14:31 (UTC)
If your account has been stolen or compromised, or you are wishing to read up on any information related to account theft, please take a look at our compromised account sticky on this very forum;


For the remainder of this thread, we will continue to update with new examples of phishing emails reported to us.

    If you do receive one of these fake mails, please check to see if we have it listed here already, and if not then you are very welcome to post it within this thread so that we can consider adding it to the list.

Oh, and please REMEMBER: Blizzard employees will NEVER ask for your password.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 21/11/10 21:30 (UTC)
Scam email examples incoming!

Greetings!

It was reported that you are trying to sell your personal World of Warcraft account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. We will gather more information through further investigation. If you wish to not get your account suspended you should immediately verify your account ownership. You can confirm that you are the original owner of the account by providing the following information:

* First and Surname
* Date of birth
* Address
* Zip code
* Phone number
* Country
* Account e-mail
* Account name
* Account password
* Secret Question and Answer Or WoW CD-Key

Show * Please enter the correct information

If you ignore this mail your account can be closed permanently.

Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Blizzard Entertainment

We don't need your password – we have no use for it whatsoever. So if a mail asks for your password, it's not us!
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 21/11/10 21:30 (UTC)

Greetings,

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here:

WoW -> Legal -> End User License Agreement

and Section 8 of the Terms of Use found here:

WoW -> Legal -> Terms of Use

The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can, and will be suspended/closed/or terminated.

In order to keep this from occurring, you should immediately verify that you are the original owner of the account.

To verify your identity please visit the following webpage: <fakewebsite.com>

Only Account Administration will be able to assist with account retrieval issues. Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.

Please remember that it is your responsibility to keep your login information confidential. You may not share access to the account with anyone who is not expressly permitted in the World of Warcraft Terms of Use and the Terms of Use for the games you play. You are also responsible for every use of your login information, whether you have authorized it or not.

Sincerely,


Account Administration
Blizzard Entertainment

It is your responsibility to keep your login information confidential, but a trip to <fakewebsite.com> is not the way to do so.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 21/11/10 21:30 (UTC)

Hello,

This is an automated notification regarding your World of Warcraft account.

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here:

WoW -> Legal -> End User License Agreement and Section 8 of the Terms of Use

A 3-hour probationary suspension is pending on this account, awaiting confirmation from a specialist. A final warning has been issued. The investigation will be continued by the Account Administration team to determine the any further suspensions. If the account in question is found in violation of the EULA and Terms of Use, further action will be taken. Be aware that any additional inappropriate actions may result in the permanent closure of the account.

Thank you for respecting our position on this matter.
** We request that you verify your legitimate ownership of the account here: <fakewebsiteagain.com>

Blizzard staff will verify your account information submitted in two days, please do not modify your
account information during this time . It will not affect your game uptime. Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.

Regards,
Blizzard Entertainment Inc Account Administration Team
P.O. Box 18979, Irvine, CA 92623
Blizzard Entertainmen

Playing from Europe, with a European account, it is extremely unlikely you would ever receive any correspondence from an ‘Account Administration Team’ in California. We also haven’t changed the company name to “Blizzard Entertainmen”!
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 17/02/11 11:51 (UTC)
Greetings!

This is an automated notification regarding the recent change(s) made to your World of Warcraft account.

Your password has recently been modified through the Password Recovery website.

*** If you made this password change, please disregard this notification.

However, if you did NOT make changes to your password, we recommend you Login verify your password: <websiteoffakeness.com>

If you are unable to successfully verify your password using the automated system, please contact Billing & Account Services at

1-800-59-BLIZZARD (1-800-592-5499) Mon-Fri, 8am-8pm Pacific Time or at billing@blizzard.com.

Account security is solely the responsibility of the account holder.

Please be advised that in the event of a compromised account, Blizzard representatives typically must lock the account.

In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The World of Warcraft Support Team
Blizzard Entertainment


We have verification the password for the World of Warcraft account associated with this email address. verification password, please click the following link and follow the instructions:

<websiteoffakeness.com>

If you notice issues with the World of Warcraft account or associated games after logging in with your account, please contact the appropriate support department for assistance immediately: <snip>

Please remember that it is your responsibility to keep your login information confidential. You may not share access to the account with anyone who is not expressly permitted in the World of Warcraft Terms of Use and the Terms of Use for the games you play. You are also responsible for every use of your login information, whether you have authorized it or not.

Billing and Account Services can be reached directly at 1-800-592-5499. Players in Australia and Singapore should call 1-800-041-378 and 800-2549927 respectively if unable to connect via the first number. Our representatives are available Monday through Friday, between 8:00AM and 8:00PM Pacific Time.

Thank you,

Blizzard Entertainment

Mails that require you to log into <websiteoffakeness.com> in order to verify your password are not standard Blizzard practice, nor especially logical either.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 05/12/10 19:22 (UTC)
***Notice of Account Will Closure***

Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")

This account Will closed because one or more characters were identified using an unauthorized cheat program, also known as a

"hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are

not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the

game environment because they offer an unfair advantage over other players and superscede the intended limits of the game.

Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend,

family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on

the game environment.

In order to keep this from occurring, you should immediately verify that you are the original owner of the account.

To verify your identity please visit the following webpage: <stillafakesite.com>

We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we

take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please

review this article:

http://www.worldofwarcraft.com/info/basics/antigold.html

The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to

review these terms at

http://www.worldofwarcraft.com/legal/termsofuse.html

Any recurring subscriptions on this account have been suspended to prevent further monetary charges.

For any disputes of this action, please visit the Exploitative Activity FAQ and Contact page here:

http://us.blizzard.com/support/article/exploitfaq

Regards,

Blizzard Entertainment
www.WorldofWarcraft.com

There is far more wrong with this mail than can be summed up in a single sentence, but real-looking links still do not necessarily equal real websites nor should the presence of some real links convince you that all the others must be.
Nephadne
Nephadne
Customer Service
Edited by Nephadne on 21/11/10 21:31 (UTC)

Greetings,

As a part of our ongoing coverage of World of Warcraft: Cataclysm, we will start a global database upgrade. When this upgrade begins, we cannot accept any requests for character and item restoration.Please understand that due to the amount of content we support, our logs are not indefinite.

If you want to restore your character and item, tell us as soon as possible. We will strive to help whenever we can. This document serves to specifically describe how we will address these instances.

Virtual property lost for reasons beyond a players' control

If we can verify that your loss of virtual property was the direct result of:

* A documented bug.
* Data loss due to a problem with our service (unless due to a global database revert).

We will attempt to restore the virtual property.

Virtual Property lost that is essential to class development

If we can verify you have lost possession of an item (for any reason) that meets of the following categories:

* Was previously in your inventory.
* You are unable to recover yourself.
* Is essential for proper class development (i.e. a quest reward needed to receive a class defining skill).

We will attempt to restore the virtual property.

Virtual property lost due to user error

If we can verify that your loss of virtual property was the direct result of:

* Accidental deletion (characters, items, and in-game currency).
* Accidental sale to a vendor.
* Falling victim to a scam.
* Any other user error.

We will attempt to restore the virtual property.

How to start the process

For us to be able to investigate your loss, please send us an email with the following information:

* Battle.net account name
* World of Warcraft account name
* Character names
* Realms the characters are on
* Level, class, and race of the characters
* Exact name of the items that were lost (if any)
* The time and date of the loss (as precisely as possible)
* How the items or characters were lost (if you know)

We reserve the right to refuse restoration if we feel an excessive number of requests have been made in this particular category or if an undue amount of time has passed since the item or character was lost. We do not wish to encourage career victims, nor will we penalize players who legitimately make the occasional slip-up. Although we understand that the occasional mistake can be made, please be aware that restorations are limited, not guaranteed, and are at the sole discretion of Blizzard Entertainment

If your particular case fits any of the above criteria, you may be eligible to receive assistance with the recovery of your lost goods. Due to many variables with investigating these claims, your reimbursement, if approved, may not be immediate. Keep in mind that a player and the account registered to him/her will be permitted a limited number of instances in which the GM staff will assist with property recovery. While we can restore items with random modifiers (of the Bear, of the Eagle, etc.), we cannot guarantee that you will receive the same modifier you had on your original item. We are also unable to restore enchantments or add-ons that these items may have possessed.

Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.

Sincerely,

Blizzard Support Team

Please note: We do not anticipate that database upgrades or the Catacylsm expansion will prevent us from providing restorations. This is a "fake" e-mail.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 19/01/12 15:00 (UTC)
To English-speaking players:


In The coming 2012, World of Warcraft is trying to launch a New version of Game:

<< The anger of Azeroth >>

includes:

New Maps, New Races, Funny Pets, More Skills and Endless Challenges!

Participating in our theme, you can probably get lucky prizes, including up to six months free game time.

For more amazing information, please visit our website:

<fake link>

If you have additional questions or concerns, please log in to the Blizzard Customer Support web site

at <fake link> and reply to the ticket.

Looking forward to your participation!

Regards,

Game Master Rahzzyl
Customer Service
Blizzard Entertainment



With the recent announcement of the next expansion, players may start to see e-mails like the one above either inviting you to participate in a fake expansion or giving you the chance to play in the expansion beta.

While tempting, keep in mind that these are very fake and there are currently no plans for any invites being sent out at this time.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 27/01/11 10:56 (UTC)
Greetings!

Recently, the problem of account invasion is getting worse and worse which cause enormous player’s equipments and virtual currency stolen. This severely damages the benefits of mass players, also causes our company lose a lot of customers.

Our company has to adopt some measures to safeguard our common benefits in order to strengthen the safety of mass players'accounts, and firmly resist the account to be stolen again.Through our company's research and investigation to xxx customers,we will make the following decisions: we launch a package of updated Battle.net Mobile Authenticator and dynamic code protection card which can effectively prevent the accounts invaded. We will send this package of code protection system to players free of charge.

Please open this connection:

<fakelink>

If your account passes the check successfully, we will send this package of dynamic Battle.net Mobile Authenticator to you in the form of e-mail.

In 3 days after you receiving the e-mail, if you don't submit your information, we have right to freeze your account, every player is obligated to protect the safety of the account. You must work together with us to be determined to crack down all the behaviors of destroying games.

If you had already authenticator your account, please disregard this automatic notification.


Regards,


The World of Warcraft Support Team
Blizzard Entertainment


The structure, grammar and spelling of this mail should have already alerted you to the fact that it is a fake e-mail. Please also note that we will not take action on your account unless it is compromised or you have broken our policies. We will always take the action first and then send an e-mail to your registered e-mail address explaining the situation.

Do keep in mind though that authenticators are a great way to protect your account and if you have not got one yet and would like one, you can find out more about them here. :)

Battle.net Mobile Authenticator FAQ
http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=35970

Battle.net Authenticator FAQ
http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=36010
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 27/01/11 11:51 (UTC)
Hello,

Blizzard Entertainment recently received a request to change the e-mail address used to log in to the Battle.net account with the username <your e-mail address>. The e-mail address k***@hotmail.com has been specified as the new username for this Battle.net account. An email has been sent to this new address containing a verification link to complete the change.

Once the new address has been verified, the e-mail address <your e-mail address> can no longer be used to log in to this Battle.net account or any World of Warcraft accounts merged with this Battle.net account.

If you did not initiate this request, please click here to contact the Blizzard Billing & Account Services team immediately.

Sincerely,
The Battle.net Account Team
Online Privacy Policy



This fake e-mail contains information that pertains to you and can make it seem more genuine than it really is. It is very important to remember that if you change information on your Battle.net account then the e-mail we send only mentions the change made, rather than providing what it was changed to.

Should you receive this mails on your registered e-mail address, it may be worth changing your e-mail details in Battle.net to a brand new one to be on the safe side.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 27/01/11 11:59 (UTC)
Dear <name>

This is an automated notification sent from our account security system. You logined your account successfully at <date> form the <insert IP address> range, but our system shows the <insert IP address> IP range exists a large number of hackers. As too many customer complaints, the <insert IP address> IP range has been blacklisted. We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you check your account status here as soon as possible. If you have any questions, please visit: <fakelink>

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

Blizzard account system
Blizzard Entertainment


While it seems that you may have been caught by our security software, rest assured that this mail is fake and once again an attempt to steal your account details.

The important thing to note about this particular mail is that the <date> and <IP address> are generic and will more than likely be the same information on all mails of this type sent. However, at first glance it might seem genuine as you may have indeed logged in at that time. Keep in mind though that many other players probably have also logged in at this time and is why it is easy to catch people out.

If you are concerned that you might have unauthorised software on your machine, then you are welcome to take a look at this sticky and follow the instructions there. :)

(Sticky)[Guide] How to SCAN and SECURE your PC
http://eu.battle.net/wow/en/forum/topic/900641537
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 27/01/11 13:39 (UTC)
Greetings,

NO.S4D64FS564S3S

***Please read this e-mail carefully, as it is related to your account state of World of Warcraft ID.

Deathwing the Destroyer returns to Azeroth. There is a serious saturation point in the World of Warcraft ID(s) and it is very difficult for players to creat a role. That we may delete some of the same as role's ID(s) to ensure to get a better gaming experience for players.

Sorry, because the part ID(s) which is not logged on ,for a long time. For our regular check may cause your ID(s) is cleared. We need you to submit the further questionnaire in person. In order to confirm that you are still in Azeroth. Please click

<There was an obviously fake link here>

Login to your account, In accordance following template to verify your account.

*We look forward to seeing you back in Azeroth.

Once we verify your account, we will reply to your e-mail informing you that we have given up deleting.

Game Masters:

Game Masters (GMs) are Blizzard Entertainment personnel that are available in-game to assist you with your gameplay related questions, problems, etc. Learn more about Game Masters, including how to contact them at <Snip Link>

Best regards,
World of Warcraft Account Administration Team
<Snip Link>
Blizzard Entertainment


This is a common style of phishing mail which appeals to the player to stand up and be counted or face dire consequences to their account.

It is very important to remember that we have no plans to delete accounts and this type of scaremongering is designed purely to steal your account details.

Of course the language used and the spelling mistakes also highlight the fact that it is a fake e-mail. :)
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 26/02/11 10:42 (UTC)
Dear customer,

Due to suspicious activity, your Battle.net account has been locked. You tried to login your account too many times (403). We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E-mail Account

After you have secured your computer, check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit our Support page.

Step 3: Restore access to Your account

We now provide a secure link for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account: <fakelink>

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at <fakelink>

Sincerely,
The Battle.net Account Team
Online Privacy Policy


A professional looking mail and containing just the right information to make it look legit. Beware though as this is also a fake e-mail. If you mouse-over the links you can see that they are being re-directed to a different site.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 23/06/11 15:10 (UTC)
Dear,

The status of your Customer Support ticket #******* has changed to “Resolved.”

You can view your ticket details by logging into World of Warcraft, or by clicking the link below:
eu.battle.net/support/ticket/thread/*******

If you can’t click the link above, copy and paste the entire URL to your browser.

This is the latest response from Customer Support:
Hello Rasmus,

Thank you for contacting Blizzard Support. Please can you contact our Payment Support team on the following email address:

wowpaymentsupporteu@blizzard.com

Should you have any further questions or concerns, please do not hesitate to contact us again.


This one is actually using a genuine template mail that we use in order to bolster its authenticity but it is actually fake. Be very careful if you receive one of these mails to check the links and to check the name on it. If it is not a name you recognise or you haven't contacted us, then there is a much higher chance that it is a fake e-mail.

As always if you are ever in doubt, please do not click the links and instead contact us directly.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 06/08/11 10:29 (UTC)
Greetings!

When you take to the skies astride a blazing, eagle-winged lion, your comrades will know you mean business. Serious business. So saddle up, because this flying mount will travel as fast as your riding skill will take you, and it can even travel at 310% speed if you have at least one other 310% speed mount.

Once activated, this World of Warcraft in-game pet key applies to all present and future characters on a single World of Warcraft license.

we will be complimentary seat to the 5,000 players. You can log Web site application, we will be lucky players randomly.
Please click this link to apply

( link )

If your account passes the check successfully, we will send a code for the Winged Guardian flying mount to you in the form of e-mail.

The World of Warcraft Support Team
Blizzard Entertainment


A fairly standard method of phising for your account comes with ways of promising you new and exciting gifts either for free or by entering a prize draw. Obvious grammar mistakes aside, this is not something we are offering and this mail is a fake.
Nephadne
Nephadne
Customer Service
Edited by Tailyda on 19/01/12 15:04 (UTC)
Greetings from Blizzard Entertainment!

We’re gearing up for the forthcoming launch of Diablo III and would like to extend you an invitation to participate in the beta test. If you are interested in participating, you need to have a Battle.net account, which you can create on our Battle.net website.

We will flag you for access to the Diablo III beta test when we begin admitting press. You do not need to go through the opt-in process.

To secure your place among the first of Sanctuary’s heroes,Please use the following template below to verify your account and information via email.

* Name:
* Battle.account name:
* Password:
* Country:
* E-mail Address:

Thanks and see you all in the Burning Hells!


Diablo III FREE for 90 Days - Offer Expires January 23
Eligibility: You must be 18 years or older, and October 18, 2011 or before registration of the "World of Warcraft" and you continuously use the full version of accumulated more than three months.
When you get Diablo III, and other exclusive offers, you can download the player as soon as possible. Tyrael's Charger will be available with Patch 4.3, and beta access will go live with the beta launch.
Click on the link below to verify your Battle.net account,you will get: Diablo III FREE for 90 Days.

To read our privacy policy visit: <link>
Blizzard Entertainment
P.O. Box 18979
Irvine, CA 92623
Account & Technical Services
(800) 592-5499
<link>


While these e-mails contain a lot of previous warning signs to show they are phishing mails, we've added them to the list due to the fact that a lot of players may start to receive these or similar mails in light of recent Diablo 3 events.

To quote an earlier post, we don't need your password – we have no use for it whatsoever. So if a mail asks for your password or to verify your account, it's not us!
Nephadne
Nephadne
Customer Service
Reserved for new examples – COMING SOON!

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