Get the Desktop App for Battle.net Now
- All your games in 1 place
- Log in once
- Automatic game updates
Please note that new forum posts regarding phishing emails will usually be locked and directed to this thread. We ask that you carefully review the material here before posting new questions. Additionally, we will delete off-topic comments from this thread so that posts from those in need of assistance do not get buried.
TLDR? Watch the video on YouTube! ☛ http://www.youtube.com/watch?v=RTrWNtE48kM#t=50s ☚
The most common strategy used by account thieves is 'phishing'. These emails and websites pretend to be official Blizzard Entertainment communications in an attempt to trick you into willingly handing out your login information. The majority of these fakes are easy to spot, but it can be tricky in some cases and this is why we created this brief guide on how to protect yourself against such actions.
The best way to avoid falling foul of these scams is to exercise caution when receiving any kind of information claiming to come from Blizzard. If an email asks for your password, makes urgent appeals, sounds too good to be true, or links to sites outside of Blizzard’s, you’re dealing with a phishing attempt. Immediately block the sender, forward the entire email (including the email header if possible) to firstname.lastname@example.org and then delete it.
If you believe you have recently fallen victim to a phishing attempt, secure your computer(s), change your Battle.net account password and then read our other account security sticky:
►► Account Hacked/Stolen? CLICK HERE! ◄◄.
To see all of this advice in action, look at these 3 samples of common phishing emails and notice carefully how one can easily expose counterfeits.
If you do receive one of these fake mails, check to see if it has already been posted here and if not then you are welcome to post it below. If you do post, don’t forget to remove any potentially malicious URLs or private details!
AND FINALLY - PLEASE REMEMBER: Blizzard will NEVER ask for your password!
Edited by Hagut on 29/09/2013 16:50 BST
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.