Problema 0xc000007b a instalar el juego.

Trol Druida 100
8275
Hace poco tuve que formatear el pc porque me iba muy mal, y cuando me dispuse a instalar el wow iba todo bien hasta llegar a la 3.3.5, explico: Se me abre el launcher para pasar de la 3.3.5 a la 4.0.0 y cuando termina me dice: Laucher.ese-Error de la aplicación: La aplicación no se pudo iniciar correctamente (0xc000007b). Haga clic en Aceptar para cerrarla. He probado a desinstalar el juego y volver a instalar, pero me sigue saliendo lo mismo y no se que hacer. ¿Alguien sabe que tengo que hacer para que funcione?

Saludos.
Responder Citar
Customer Service
Hola Dhakren: Si te esta instalando el parche desde 3.3.5 a 4.0 no estás haciendo la instalación de la manera "óptima":

- Si tienes el DVD de Cataclysm, mete directamente este disco y realiza la instalación del juego solamente con él. Te instalará directamente el cliente 4.0 y desde ahí podrás parchear a la versión actual.

- Si no tienes el DVD de Cataclysm, utiliza el asistente de descarga en línea para instalar el juego. Lo tienes disponible en https://eu.battle.net/account/download/

Es mejor evitar la instalación desde los discos anteriores a Cataclysm. Normalmente la descarga desde las versiones anteriores al 4.0 es casi tan grande como la descarga completa con el asistente, y te evitas complicaciones con los parches pre-Cataclysm.

Para realizar la instalación nueva sigue los pasos disponibles en este hilo:
http://eu.battle.net/wow/es/forum/topic/3010806160
Responder Citar
Trol Druida 100
8275
Buenas Zildohel, he desinstalado el juego y lo he vuelto a instalar con el link https://eu.battle.net/account/download/ y me sigue saliendo el mismo error.

Saludos.

Responder Citar
Customer Service
¿Has seguido los pasos de este hilo?
http://eu.battle.net/wow/es/forum/topic/3010806160

- Instalar ejecutando como administrador, revisar la configuración del antivirus y cortafuegos, etc.

Revisa tu ordenador con un buen antivirus y antitroyanos. El error puede estar provocado por un virus en tu equipo. Pasa el Ad-aware, Malwarebytes, Spybot o algún programa similar.

Puedes intentar realizar el parcheo en modo seguro con funciones de red:
http://eu.battle.net/support/es/article/¿cómo-inicio-el-ordenador-en-modo-seguro-o-modo-a-prueba-de-errores

Si el problema continua crea un archivo de diagnóstico DXDIAG y pega el resultado en este hilo:

Para crear el archivo DXDIAG:

      Windows XP
      - Pulsa la tecla de Windows (que está situada entre las teclas CTRL y ALT) y sin soltar pulsa la tecla R.
      - En la ventana Ejecutar escribe DXDIAG y pulsa Aceptar.
      - Si aparece una ventana solicitándote una confirmación escoge .

      Windows Vista o Windows 7
      - Haz clic en el menú de Inicio.
      - En el recuadro de busqueda escribe DXDIAG y presiona Entrar
      - Si aparece una ventana solicitándote una confirmación escoge .

- Pulsa en Guardar la información y guarda el archivo de texto en el Escritorio.
- Abre el archivo creado con Bloc de notas o Wordpad y copia el contenido en tu respuesta.
Responder Citar
Trol Druida 100
8275
Aqui esta:


------------------
System Information
------------------
Time of this report: 12/30/2011, 15:32:26
Machine name: JORDI-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/04/09 15:20:18 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1483MB used, 6705MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4670
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9490)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9490&SUBSYS_E880174B&REV_00
Display Memory: 2297 MB
Dedicated Memory: 506 MB
Shared Memory: 1791 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: BenQ X900W (Digital)
Monitor Model: unknown
Monitor Id: BNQ7A04
Native Mode: 1440 x 900(p) (60.016Hz)
Output Type: DVI
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
Driver Version: 8.632.1.2000
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/18/2009 02:15:58, 4059648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D7D0-11CF-5D76-8AC8A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9490
SubSys ID: 0xE880174B
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.632.1.2000:pci\ven_1002&dev_9490
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Altavoces (Dispositivo de High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104382FE&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (Spanish)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 01:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Audio digital (S/PDIF) (Dispositivo de High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104382FE&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (Spanish)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 01:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Audio digital (S/PDIF) (Dispositivo de High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104382FE&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (Spanish)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 01:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Micrófono (Dispositivo de High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (Spanish)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 01:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC313
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC313
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC313
FF Driver: n/a

Device Name: USB Full Speed
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x09DA, 0x8090
FF Driver: n/a

Device Name: USB Full Speed
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x09DA, 0x8090
FF Driver: n/a

Device Name: USB Full Speed
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x09DA, 0x8090
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x8086, 0x3A36
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x046D, 0xC313
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x09DA, 0x8090
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Controlador de teclado de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Mouse compatible con HID
| Vendor/Product ID: 0x09DA, 0x8090
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Controlador de mouse de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 156.8 GB
Total Space: 190.7 GB
File System: NTFS
Model: ST3200826AS ATA Device

Drive: D:
Model: HL-DT-ST DVDRAM GSA-4082B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Spanish), , 0 bytes

--------------
System Devices
--------------
Name: Puerto raíz PCI Express 1 de la familia Intel(R) ICH10 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_82D41043&REV_00\3&11583659&0&E0
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&11583659&0&E9
Driver: n/a

Name: Puente PCI Intel(R) 82801 - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&11583659&0&F0
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_82FE1043&REV_00\3&11583659&0&D8
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&11583659&0&E8
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_827E1043&REV_00\4&116B1340&0&00E4
Driver: n/a

Name: Controladora de host mejorado USB de la familia Intel(R) ICH10 - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&11583659&0&D7
Driver: n/a

Name: Controladora de SMBus de la familia Intel(R) ICH10 - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&11583659&0&FB
Driver: n/a

Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Device ID: PCI\VEN_1969&DEV_1026&SUBSYS_83041043&REV_B0\4&8372D40&0&00E5
Driver: n/a

Name: Controladora de host mejorado USB de la familia Intel(R) ICH10 - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&11583659&0&EF
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_82D41043&REV_00\3&11583659&0&FD
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA38174B&REV_00\4&39043ADE&0&0108
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&11583659&0&D2
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_82D41043&REV_00\3&11583659&0&FA
Driver: n/a

Name: ATI Radeon HD 4670
Device ID: PCI\VEN_1002&DEV_9490&SUBSYS_E880174B&REV_00\4&39043ADE&0&0008
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&11583659&0&D1
Driver: n/a

Name: Controladora de interfaz LPC Intel(R) ICH10 - 3A18
Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_82D41043&REV_00\3&11583659&0&F8
Driver: n/a

Name: Puerto raíz PCI Express 6 de la familia Intel(R) ICH10 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_82D41043&REV_00\3&11583659&0&E5
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&11583659&0&D0
Driver: n/a

Name: Puerto raíz PCI Express del chipset Intel(R) 4 Series - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_82D31043&REV_03\3&11583659&0&08
Driver: n/a

Name: Puerto raíz PCI Express 5 de la familia Intel(R) ICH10 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_82D41043&REV_00\3&11583659&0&E4
Driver: n/a

Name: Controladora de host universal USB de la familia Intel(R) ICH10 - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&11583659&0&EA
Driver: n/a

Name: Controladora de procesador del chipset Intel(R) 4 Series a E/S - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_82D31043&REV_03\3&11583659&0&00
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Códec Cinepak por Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
Ley A CCITT,0x00200000,1,1,quartz.dll,6.06.7600.16490
Ley u de CCITT,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Micrófono (Dispositivo de High ,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
Captura mixta de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Altavoz de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Salida de SPDIF de HD Audio 5,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Salida de SPDIF de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899

WDM Streaming Communication Transforms:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Altavoces (Dispositivo de High ,0x00200000,1,0,quartz.dll,6.06.7600.16490
Audio digital (S/PDIF) (Disposi,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Altavoces (Dispositivo de High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Audio digital (S/PDIF) (Dispositivo de High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
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Customer Service
Antes de continuar necesito que me confirmes de los pasos mencionados anteriormente, cuales has seguido y que resultados o mensajes de error has obtenido.

Necesitas instalar el SP1 (Service Pack 1) de Windows 7. Tan solo ofrecemos soporte para la última versión disponible de cada sistema operativo.
Puedes instalarlo gratuitamente a través del sistema de Actualizaciones de Windows.

Además necesitas actualizar los controladores de tu tarjeta gráfica, puesto que estas usando unos controladores obsoletos (2009).

Puedes descargar los mas recientes (Diciembre 2011) desde aquí:
http://sites.amd.com/us/game/downloads/Pages/radeon_win7-64.aspx
Editado por Zildohel el 30/12/2011 16:06 CET
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Trol Druida 100
8275
Vale Zildohel, ya está, muchas gracias, suerte :)
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