Technical Support

21 Jul Common Connection and Latency Issues - PC/MAC Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpVyraneer5 21 Jul
17 Feb 2015 Common Issues & Fixes – Read Before Posting! Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. Game Icons Instead of Names Players with large friends lists may occasionally only see game icons in their chat feed instead of full names when multiple friends come online Missing Cosmetics on Console: Newly created characters are not receiving Angelic Wings or Infernal Helms on log in – Please note: the Angelic Wings will now be found in the Cosmetics section of your Inventory if any characters had them in their Inventory or Stash prior to the patch. Additionally, any Infernal Helms in your Inventory or Stash prior to the patch will still be there I've found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issue you are experiencing for advice on how to resolve: Account & Security (Hacked/Can't login/Authenticator etc.) Installation & Patching (Stuck /slow downloads/BLZXXXXX errors/DVDs etc.) Connection & Latency (Lag/Regular disconnections/Unable to connect etc.) Performance & Stability (Crashes/Low FPS/Freezing etc.) If your issues persist after trying all of the troubleshooting steps in the article, please read this post on how to create an effective thread.Natryndon0 17 Feb 2015
17 Feb 2015 Welcome to the Technical Support Forum! Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here. Accordingly, it is of utmost importance that all players treat each other with courtesy and respect. For more information, please review the Forum Code of Conduct. Our MVPs are also here to help you: Ananda Cazzéh DeanX Nyshae Omachi Oussebon SanekoNatryndon2 17 Feb 2015
1h I seem to have two separate sets of characters Hello Whenever I wake my computer from sleep, the Battle.Net launcher takes a moment to find an internet connection for the challenge rift showcase and that stuff. Even after getting connectivity it has trouble logging me in though. In the top right is the little profile menu that has a color indicator for my online status. This stays grey, but when I click the menu it says "Connected to: Europe". If I open the Friends-list, it says I'm offline. It's been a few seasons since I last played but I seem to remember the Play-button saying "Log in" instead of "Play" whenever I was logged out. Now it says "Play". When I click it, the game opens up but it asks me to log in. When I do, I get an empty character list. If I close the game and log out in the launcher and then log back in and click Play, the game opens up normally (and doesn't ask me to log in) and I have my normal characters. This happens every time I wake my computer. I made a new character in the empty list and now he's there every time. My Battle-tag is the same in both cases, including the #xxxx. I have to log out and relog in the launcher every time before starting the game now to get my characters. I worry that one day my I won't find a way to get my actual characters and the new empty list overrides them completely.Kakarot3 1h
1h Can i transfer reaper of souls key to another account? Hello. So i have both Diablo 3 and Reaper of souls. I also have 2 battlenet accounts, but only one is my main. By mistake i think i installed Reaper of souls in the account i don't use, so i can't use it for my main account. I figured out when i couldn't use my seasonal or hardcore characters. I tried to use the key to my main account but it didn't let me because it was already put in the other account. Is it possible to delete it from my other account and install it again on my main or transfer the key to my main account?ophelia1 1h
11h Diablo 3 won't launch Hello Used to be able to play the game just fine but decided to play again after a long break but now the game just hangs on startup. Things i've tried: (in random order) Remove/reinstall video/audio drivers Remove/reinstall battle.net app and Diablo 3 32-bit mode, and scan and repair Disable every startup program Everything in the "Diablo III Locked Up Support Article" I have no razor mouse or keyboard. Msinfo: https://pastebin.com/fQTHgMkm Dxdiag: https://pastebin.com/HvF6KnB1 Help please! :DVibe17 11h
16h Error 1016 - with diagnostics Hi, Much like the common thread of recent complaints about the dreaded 1016 bug, I have been suffering since the launch of season 14, never had an issue previously. Annoyed at the lack of information I stumbled across this little gem and ran through all the tests: https://www.diablofans.com/blizz-tracker/topic/68513-disconnection-problems-code-1016 Sadly none of the fixes helped me, and I gave up for the day. I re-visited this yesterday and ran the WinMTR app in the background, in case the issue occurred again. It didn't for the few hours I spent gaming. Today came around and the issue resurfaced, but this time I had the WinMTR running on both the Diablo3 EU servers that I connect to: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | routerlogin.net - 15 | 4420 | 3801 | 0 | 0 | 8 | 1 | | No response from host - 100 | 1380 | 0 | 0 | 0 | 0 | 0 | |nrth-core-2b-xe-121-0.network.virginmedia.net-1 | 6878 | 6876 | 9 | 17 | 75 | 15 | | No response from host - 100 | 1380 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 1380 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 1380 | 0 | 0 | 0 | 0 | 0 | | m686-mp2.cvx1-b.lis.dial.ntli.net - 0 | 6883 | 6883 | 16 | 24 | 94 | 22 | | 213.46.175.254 - 0 | 6883 | 6883 | 17 | 25 | 68 | 19 | | ae1-br01-eqld5.blizzardonline.net - 0 | 6852 | 6852 | 17 | 42 | 4831 | 35 | | et-0-0-2-br02-eqam1.blizzardonline.net - 1 | 6750 | 6746 | 0 | 81 | 4779 | 29 | | et-0-0-67-pe02-eqam1.blizzardonline.net - 1 | 6877 | 6875 | 0 | 27 | 67 | 27 | | 185.60.112.158 - 1 | 6878 | 6877 | 0 | 27 | 66 | 22 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | routerlogin.net - 20 | 3927 | 3167 | 0 | 0 | 9 | 0 | | No response from host - 100 | 1393 | 0 | 0 | 0 | 0 | 0 | |nrth-core-2b-xe-121-0.network.virginmedia.net-1 | 6950 | 6949 | 10 | 17 | 66 | 15 | | No response from host - 100 | 1393 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 1393 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 1393 | 0 | 0 | 0 | 0 | 0 | | m686-mp2.cvx1-b.lis.dial.ntli.net - 1 | 6948 | 6947 | 14 | 22 | 107 | 19 | | 213.46.175.254 - 1 | 6948 | 6947 | 15 | 23 | 61 | 28 | | ae1-br01-eqld5.blizzardonline.net - 1 | 6920 | 6918 | 15 | 39 | 4064 | 21 | | et-0-0-2-br02-eqam1.blizzardonline.net - 1 | 6822 | 6817 | 18 | 76 | 4708 | 27 | | et-0-0-67-pe02-eqam1.blizzardonline.net - 1 | 6945 | 6943 | 0 | 25 | 57 | 21 | | 137.221.66.47 - 1 | 6945 | 6943 | 0 | 25 | 63 | 25 | | 185.60.112.157 - 1 | 6946 | 6945 | 0 | 25 | 65 | 22 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Just checking the worst response times you can clearly see there was an issue on the blizzard online server. Interestingly every time this occurs I get the 1016 code, but can still see the other players I'm grouped with move around. Looks like an issue with blizzardonline.net?? Any help/feedback would be great.Baxtoor6 16h
17h No Season Is there something going on with the servers? I was able to play Diablo 3 season 14 yesterday on my PS4. But today, it won’t let me because of saying Season Not Ready or did it become locked behind PS Plus?Valasari0 17h
18h Game disconnects Last 3 tries I have been disconnected from no reason at all, with the result that my character is killed. This is most annoying. I have not experienced that before the last maintenance. I'd like to have my problem solved asap.CharlieMane0 18h
20h Lost HC char because of game crash and TS can't help Hey guys, some help please. I recently lost a HC dh because of a unknown game crash and even Technical Support can't help me with that... They even send me here for further investigation. I was playing on my laptop with a fresh (1day old) Windows 10 instalation. I can't send my Dxdiag and MSinfo because they are too big to post here. So i hope you guys can help me further, because this is the second time TS was unable to help me. Kind regards, SafierSafier3 20h
18h Opening Diablo through Steam I want to add Diablo to my Steam library so I can use the Steam Browser, music player & screenshots while playing Diablo. Unfortunately whenever I run it through Steam it just opens the Battlenet launcher instead. These are what I've tried adding: C:\Program Files (x86)\Diablo III\Diablo III Launcher.exe C:\Program Files (x86)\Diablo III\Diablo III.exe C:\Program Files (x86)\Diablo III\x64\Diablo III64.exe I have this same problem for Heroes of the Storm, but not WoW. Anyone know of a fix?Trump5 18h
22h missing items from mail hey,at a new start of season i done first season q and i got main i take items but my inv empty please helpsaunorius5 22h
23h Not able to start a game Anyone have an issue where you can't start a game? I get to the character select screen, I pick a character, I hit start game, it transfers to the next screen and then it sits there forever and the diamonds at the bottom stop flashing. I can hear sound and I can hit control-alt-delete, but I can't bring up the task manager. I am able to sign out of the windows session, but the same thing will happen again. It's like a semi-frozen state, I can't end the D3 task but I can sign out of Windows. I don't use a razer mouse.Ravenlock1 23h
23h Game Won't Start! Pressing the Play button, Then it says "Game is Running.." for around 10 secounds or so, then the Play button becomes clickable again, And the game won't launch. This was playable & launchable before the Maintenace, so please.. Redo whatever you did, i want to be able to play Diablo again.. And no, There's nothing wrong with my computer or internet connection. Edit; WoW & Overwatch works just fine.Hedz4 23h
1d Bot Player platypus used a bot in the game Diablo 3. Today on the season I done errands and this player with a paragon over 1200! his program has broken down. He used teleport all the time, until we excluded him.Jason1 1d
1d Multiple Monitors / Nvidia Surround Support Hi Guys, I just purchased another monitor and started to use Nvidia Surrond on my 3 displays. Been testing it today with Battlefield 1 and EVE Online. Everything looks good. Today i downloaded D3 to check out the new event and to test out 3 monitors at once. To my surprise, seems like D3 does not support 5760x1080 :-( Is there a way to somehow workaround it and use multiple monitors (except for windowed game)?saif3r2 1d
1d Poor performance on Mac Hi Guys, I'm getting pretty poor performance on the Mac side of things. I don't think it has anything to do with specs but on both windowed fullscreen and fullscreen mode it just lags but works fine on windowed only mode at native 2560x1440 resolution. Has anyone experienced the same? I'm guessing it's not my specifications? Specifications - 3.2 GHz Intel Core i5 - 16 GB 1600 MHz DDR3 - NVIDIA GeForce GT 755M 1024 MB - 1TB 7200RPM Hard Drive - Mac OS High Sierra 10.3.5yamcha670 1d
1d Maintenance broke the game? I can start the game and choose a character but when I join/create a game the whole computer freezes immediately when the "checkpoint" appears on the screen (no error messages). Everything worked just fine until this recent maintenance. I have up-to-date drivers and windows10, ran the repair tool and got "no repair needed", I have no overlay programs listed on the support page. There was some info about Razer stuff on the US forums but I don't have anything Razer related.Verottaja2 1d
1d No Season Journey or Progress When I pick my Seasonal hero for season 14, I am unable to see the Season Progress or Chapter tasks in game. Seasonal Journey is blank and Season progress icon (top right) is missing.Jatsie5 1d
1d Unable to launch game, keep crashing at startup Diablo 3 grey screen and crash upon launching the game. Also seen other posts with the same issues, however none of the supposed fixes seem to work. I have tried Disabling streamer mode in bnet, resetting game settings, quitting background programs. One thing i noticed when trying to uninstall Razer Chroma SDK, is that this error comes up, and i also cannot manually locate it even though it literally states the file path. Error when uninstalling SDK: Cannot fin C:\Program Files (x86)\Razer Chroma SDK\Razer_Chroma_SDK_Uninstaller.exe. Please see that the name you entered is correct, and try again. D3Debug.txt : User defined symbols path: C:\Program Files (x86)\Battle.net\Diablo III 2018.06.19 22:04:36.810387600 Diablo III Release (No Assertions) running under Windows 8-64 (Version 6.2.9200) 2018.06.19 22:04:36.813653300 <BUILD>2.6.1.50649 (132646-1607624)</BUILD> 2018.06.19 22:04:36.816612000 Cheats: DISABLED 2018.06.19 22:04:36.823415000 CPU Vendor: GenuineIntel 2018.06.19 22:04:36.826333000 CPU Details: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz 2018.06.19 22:04:36.829301300 CPU Processors: 1 2018.06.19 22:04:36.832163000 CPU Cores: 4 2018.06.19 22:04:36.837228300 CPU Threads: 4 2018.06.19 22:04:36.840085000 16303.75 MB of total physical memory 2018.06.19 22:04:36.842953000 OS Language: Norwegian Bokmål 2018.06.19 22:04:36.845879600 Application Path: C:\Program Files (x86)\Battle.net\Diablo III\ 2018.06.19 22:04:36.852599600 --- OS memory stats ----- 2018.06.19 22:04:36.855695600 Virtual size: 577.00 Mb 2018.06.19 22:04:36.858596000 Total free: 3518.00 Mb 2018.06.19 22:04:36.861829600 Largest free block: 2039.00 Mb 2018.06.19 22:04:36.864774600 --- OS memory stats end----- 2018.06.19 22:04:36.867691000 --- Main memory stats --- 2018.06.19 22:04:36.871051600 XLocalHeap 02A859F8: Nodes used: 17, Memory used: 46433728/423624704, Wasted by nodes header: 288, Biggest contiguous free block: 377190976, Biggest contiguous allocated block: 44040192 2018.06.19 22:04:36.874020600 XLocalHeap 12B4B040: Nodes used: 146, Memory used: 15792/44040192, Wasted by nodes header: 2368, Biggest contiguous free block: 44024352, Biggest contiguous allocated block: 512 2018.06.19 22:04:36.877019600 --- Main memory stats end --- 2018.06.19 22:04:36.879982000 ---------------------------------------------- catnǃ3 1d
2d set me free issues I've completed the basic requirements 3 times for the dungeon of zunimassa's haunt, I didn't allow any enemies into melee range and I killed 119+ monsters but I'm not getting the achievementsCheese2 2d
2d Freezes / lock ups Constant screen lock up upon entering diablo, task manager wont solve it, in fact i cannot even get to task manager, i alt tab to a clear screen with the diablo cursor thats blue. Ive re installed the game 3 times, i have Gforce experience for nvidia and constant up dates for both windows and my graphics card. With updates applied. Ive tried repairing - says nothing needs repairing. Am out of ideas and patience. Everytime this happens am forced to re boot my machine. Ive not changed anything on resolutions in game or done any in gforce experience optimzing either, standard 1920 x 1080 set up, all the bells and whistles turned up. These settings have not changed. Windows 10 home intel core 1.7-6700k cpu @4.6 overclocked 32.0 GB 64 bit operating System Nvidia 980 GTX tiDepechenova13 2d
2d Horrible screen freezes I had just made a huge post with all my information, clicked create topic, and it just dissapeared. Not the real problem, but still, come on. Problem: Screen freezes, seen here: https://www.youtube.com/watch?v=m76MnaFUFNU Settings: video: http://i.imgur.com/rv55FcZ.png sound: http://i.imgur.com/HrSwdO9.png gameplay: http://i.imgur.com/LaH8Pay.png dxdiag: https://pastebin.com/vs4TH1We msinfo: https://pastebin.com/9nDDzWwD pc: i7 4790K @4.4ghz MSI Z79 gaming 5 16gb DDR3 MSI GTX 980 Ti Corsair 650 watt SSD: Samsung 850 EVO 500gbNeiltwo210 2d
2d Unable to launch game Unable to launch D3 When pressing play the splash screen comes up, my game will go grey and then just close, it came up with an error report once but I usually get nothing. I have uninstalled and reinstalled the game many times, including battlenet, streaming mode is disabled, discord overlay disabled, ingame settings reset, drivers up to date, prefs set to windowed, trilinear disabled, hardware class set to 1, preferneces deleted. You name it, ive tried it. This is one error report I have which I cant make sense of; User defined symbols path: D:\Battle.net\Diablo III\x64 2018.06.17 17:53:17.416643800 Diablo III Release (No Assertions) running under Windows 10-64 (Version 10.0.17134) 2018.06.17 17:53:17.416762800 <BUILD>2.6.1.50649 (132646-1607624)</BUILD> 2018.06.17 17:53:17.416860400 Cheats: DISABLED 2018.06.17 17:53:17.417154800 CPU Vendor: GenuineIntel 2018.06.17 17:53:17.417274100 CPU Details: Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2018.06.17 17:53:17.417382800 CPU Processors: 1 2018.06.17 17:53:17.417483100 CPU Cores: 6 2018.06.17 17:53:17.417586400 CPU Threads: 6 2018.06.17 17:53:17.417695100 16325.43 MB of total physical memory 2018.06.17 17:53:17.417792400 OS Language: English 2018.06.17 17:53:17.417888400 Application Path: D:\Battle.net\Diablo III\x64\ 2018.06.17 17:53:17.421898100 --- OS memory stats ----- 2018.06.17 17:53:17.422032400 Virtual size: 5073.00 Mb 2018.06.17 17:53:17.422136100 Total free: 134212656.00 Mb 2018.06.17 17:53:17.422235400 Largest free block: 132486216.00 Mb 2018.06.17 17:53:17.422330100 --- OS memory stats end----- 2018.06.17 17:53:17.422423400 --- Main memory stats --- 2018.06.17 17:53:17.422519400 XLocalHeap 0000019AD16C35A0: Nodes used: 17, Memory used: 69742944/805306368, Wasted by nodes header: 576, Biggest contiguous free block: 735563424, Biggest contiguous allocated block: 67108864 2018.06.17 17:53:17.422618100 XLocalHeap 0000019A8400B080: Nodes used: 148, Memory used: 28416/67108864, Wasted by nodes header: 4864, Biggest contiguous free block: 67079136, Biggest contiguous allocated block: 1024 2018.06.17 17:53:17.422710400 --- Main memory stats end --- 2018.06.17 17:53:17.422801100 ---------------------------------------------- 2018.06.17 17:53:17.422897100 Command Line: OnlineService.SSO=true -launch -uid diablo3_enus 2018.06.17 17:53:17.423069100 Monitor BPP: 32 2018.06.17 17:53:17.423196100 Monitor BPP: 32 2018.06.17 17:53:17.423304100 Lowest monitor BPP: 32 2018.06.17 17:53:17.677632800 Clock freq = 2742191 2018.06.17 17:53:17.693085400 Adjusted initial working directory: D:\Battle.net\Diablo III\x64 2018.06.17 17:53:17.693302400 NGDP detected 2018.06.17 17:53:17.693435400 WinSock started successfully! 2018.06.17 17:53:18.385846800 Detecting first installed locale. 2018.06.17 17:53:18.386043400 Detected: enUS 2018.06.17 17:53:18.424910400 Agent is successfully started or running already. 2018.06.17 17:53:18.443141100 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200 2018.06.17 17:53:18.443261400 Agent is not reporting speed - this is a problem. 2018.06.17 17:53:18.443362100 Detecting installed locales: 2018.06.17 17:53:18.443470400 Found: enUS 2018.06.17 17:53:18.461659100 Agent selected locale: enUS 2018.06.17 17:53:18.461788800 FileSystemGetLocale, AgentSettings: 1 2018.06.17 17:53:18.461891400 FileSystemGetLocale, using agent locale: enUS 2018.06.17 17:53:18.461989400 FileSystemGetLocale, returned locale: enUS 2018.06.17 17:53:18.462573400 SNOFilesInitialize('Data_D3', PC, enUS) 2018.06.17 17:53:18.499623100 Working Directory: D:\Battle.net\Diablo III 2018.06.17 17:53:18.533547800 --- OS memory stats ----- 2018.06.17 17:53:18.533722800 Virtual size: 5096.00 Mb 2018.06.17 17:53:18.533825800 Total free: 134212632.00 Mb 2018.06.17 17:53:18.533972100 Largest free block: 132486216.00 Mb 2018.06.17 17:53:18.534097400 --- OS memory stats end----- 2018.06.17 17:53:18.534191400 --- Main memory stats --- 2018.06.17 17:53:18.534337100 XLocalHeap 0000019AD16C35A0: Nodes used: 220, Memory used: 180327168/805306368, Wasted by nodes header: 9856, Biggest contiguous free block: 623743136, Biggest contiguous allocated block: 67108864 2018.06.17 17:53:18.536363400 XLocalHeap 0000019A8400B080: Nodes used: 286591, Memory used: 20634912/67108864, Wasted by nodes header: 9171040, Biggest contiguous free block: 46473952, Biggest contiguous allocated block: 1952 2018.06.17 17:53:18.536474400 --- Main memory stats end --- 2018.06.17 17:53:18.548330100 No NGDP Manifest key found for 'enUS_CoreData.mpq.hash' 2018.06.17 17:53:18.548476100 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt' 2018.06.17 17:53:18.548598800 No NGDP Manifest key found for 'Data_D3\Locale\ruRU\declension.txt' 2018.06.17 17:53:18.548703100 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt' 2018.06.17 17:53:18.548830800 No NGDP Manifest key found for 'Data_D3\PC\Misc\banned_names.txt' 2018.06.17 17:53:18.548956100 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enUS_banned_names.txt' 2018.06.17 17:53:18.549051800 No NGDP Manifest key found for 'Data_D3\PC\Misc\enUS_banned_names.txt' 2018.06.17 17:53:18.549147100 SNOFilesAsyncInitialize() 2018.06.17 17:53:18.555008100 --- OS memory stats ----- 2018.06.17 17:53:18.555142400 Virtual size: 5097.00 Mb 2018.06.17 17:53:18.555268100 Total free: 134212632.00 Mb 2018.06.17 17:53:18.555364800 Largest free block: 132486216.00 Mb 2018.06.17 17:53:18.555457400 --- OS memory stats end----- 2018.06.17 17:53:18.555547800 --- Main memory stats --- 2018.06.17 17:53:18.555692100 XLocalHeap 0000019AD16C35A0: Nodes used: 221, Memory used: 180343616/805306368, Wasted by nodes header: 9920, Biggest contiguous free block: 623743136, Biggest contiguous allocated block: 67108864 2018.06.17 17:53:18.557348400 XLocalHeap 0000019A8400B080: Nodes used: 286592, Memory used: 20635904/67108864, Wasted by nodes header: 9171072, Biggest contiguous free block: 46472960, Biggest contiguous allocated block: 1952 2018.06.17 17:53:18.557449800 --- Main memory stats end --- 2018.06.17 17:53:18.566938400 Found 204721 assets in the TOC! 2018.06.17 17:53:18.681689100 ParseFileDataToKeyValues - uFileSize: 1389 2018.06.17 17:53:18.712097100 Client SNOPackHash: 0x3FE8CB5D 2018.06.17 17:53:22.338167800 SNOPreload::InitializeForApp submit required SNOs in 566308us 2018.06.17 17:53:26.554631100 SNOPreload::InitializeForApp in 4782785us 2018.06.17 17:53:26.554811800 GamelessGameGlobalsInit() 2018.06.17 17:53:26.554919400 CGameGlobalsInit() 2018.06.17 17:53:26.555021100 CGameGlobals::Init() 2018.06.17 17:53:26.555122400 Disabling loading screen for 31, 0 2018.06.17 17:53:26.557305400 [Telemetry] (HTTP): You set 'maxConnections' of HttpRequestHandler to 1. More concurrency is recommended, especially when you want to use the flow control, it is better to set maxConnections at least two. 2018.06.17 17:53:26.558758400 [Telemetry] (TELE): OS Architecture: amd64 2018.06.17 17:53:26.558910800 [Telemetry] (TELE): OS Platform : win 2018.06.17 17:53:26.559026100 [Telemetry] (TELE): OS Name : Windows 10 Home 2018.06.17 17:53:26.559138400 [Telemetry] (TELE): OS Version : 10.0.17134 2018.06.17 17:53:26.559260800 [Telemetry] (TELE): Host Name : DESKTOP-NL1GFAC 2018.06.17 17:53:26.577395800 >>> initializing Battle.net Game Service SDK v0.0.0 "98af98198c"/171 (Mar 29 2018 09:57:44) win32-x86_64-vc140-release 2018.06.17 17:53:26.578740400 REGION[D3]: value=EU 2018.06.17 17:53:26.578927800 CONNECTION_STRING[D3]: value= 2018.06.17 17:53:26.579093800 CONNECTION_STRING_EU[BNA]: value=eu.actual.battle.net 2018.06.17 17:53:26.584522100 Protocol Hash = 0x3F39CDFC 2018.06.17 17:53:26.659026400 Build VersionEx: 2.6.1.50649 (132646-1607624) 2018.06.17 17:53:26.660186800 Initializing graphics subsystem... 2018.06.17 17:53:26.660382400 dpi = 96 96 2018.06.17 17:53:26.660500100 sCreateD3DObject (debug: 0) - D3D11CreateDevice 2018.06.17 17:53:26.797016800 sCreateD3DObject - D3D11CreateDevice - 0x0, feature level B000 2018.06.17 17:53:26.797163100 sCreateD3DObject complete 2018.06.17 17:53:26.798935100 ************* 2018.06.17 17:53:26.799049400 Device supports the following modes: 2018.06.17 17:53:26.799152100 800x600, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799278400 800x600, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799374400 800x600, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799468400 800x600, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799561400 800x600, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799657100 800x600, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799749800 800x600, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799862400 800x600, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.799955100 1024x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800047100 1024x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800139100 1024x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800230800 1024x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800324400 1024x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800417400 1024x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800551800 1024x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800654800 1024x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800746400 1152x864, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800856100 1152x864, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.800948100 1152x864, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801066100 1152x864, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801157800 1152x864, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801274800 1152x864, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801366400 1152x864, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801485400 1152x864, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801579100 1280x720, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801670400 1280x720, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801761400 1280x720, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801851800 1280x720, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.801943800 1280x720, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802034800 1280x720, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802126400 1280x720, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802217100 1280x720, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802307800 1280x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802399400 1280x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802489400 1280x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802581800 1280x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802671800 1280x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802797400 1280x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.802888100 1280x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803006400 1280x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803136800 1280x800, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803271400 1280x800, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803373400 1280x800, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803493100 1280x800, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803584400 1280x800, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803709400 1280x800, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803855800 1280x800, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.803946400 1280x800, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804038800 1280x960, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804129400 1280x960, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804248100 1280x960, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804359400 1280x960, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804467100 1280x960, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804615100 1280x960, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804722800 1280x960, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804852100 1280x960, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.804942400 1280x1024, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805032800 1280x1024, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805181400 1280x1024, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805273100 1280x1024, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805363400 1280x1024, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805454400 1280x1024, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805560800 1280x1024, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805678100 1280x1024, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805769100 1360x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805879100 1360x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.805998800 1360x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806115800 1360x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806206800 1360x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806298400 1360x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806393400 1360x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806485400 1360x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806607400 1366x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806699100 1366x768, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806790400 1366x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806881100 1366x768, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.806973400 1366x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807064400 1366x768, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807154800 1366x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807271400 1366x768, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807362800 1440x900, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807453400 1440x900, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807543100 1440x900, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807786100 1440x900, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807884400 1440x900, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.807977100 1440x900, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808082100 1440x900, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808174800 1440x900, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808267100 1600x900, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808358100 1600x900, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808449100 1600x900, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808539800 1600x900, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808633800 1600x900, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808759800 1600x900, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808851100 1600x900, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.808942100 1600x900, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809032400 1600x1024, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809123100 1600x1024, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809217400 1600x1024, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809310800 1600x1024, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809401800 1600x1024, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809492100 1600x1024, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809582100 1600x1024, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809673100 1600x1024, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809765400 1680x1050, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809857800 1680x1050, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.809948800 1680x1050, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810039800 1680x1050, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810130800 1680x1050, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810232100 1680x1050, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810327400 1680x1050, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810418100 1680x1050, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810508800 1920x1080, 60 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810599400 1920x1080, 99 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810690400 1920x1080, 119 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810784100 1920x1080, 144 Hz, 32 bits, Format = 28 2018.06.17 17:53:26.810875400 End GetValidDisplayModes ************* 2018.06.17 17:53:26.810987400 Rejecting mode 800x600, 32 bit 2018.06.17 17:53:26.811116800 Rejecting mode 800x600, 32 bit 2018.06.17 17:53:26.811207800 Rejecting mode 800x600, 32 bit 2018.06.17 17:53:26.811300100 Rejecting mode 800x600, 32 bit 2018.06.17 17:53:26.811390800 Rejecting mode 1024x768, 32 bit 2018.06.17 17:53:26.811481800 Rejecting mode 1024x768, 32 bit 2018.06.17 17:53:26.811576400 Rejecting mode 1024x768, 32 bit 2018.06.17 17:53:26.811681100 Rejecting mode 1024x768, 32 bit 2018.06.17 17:53:26.811772800 Rejecting mode 1152x864, 32 bit 2018.06.17 17:53:26.811863800 Rejecting mode 1152x864, 32 bit 2018.06.17 17:53:26.811955400 Rejecting mode 1152x864, 32 bit 2018.06.17 17:53:26.812046100 Rejecting mode 1152x864, 32 bit 2018.06.17 17:53:26.812140100 Rejecting mode 1280x720, 32 bit 2018.06.17 17:53:26.812256400 Rejecting mode 1280x720, 32 bit 2018.06.17 17:53:26.812363400 Rejecting mode 1280x720, 32 bit 2018.06.17 17:53:26.812480800 Rejecting mode 1280x720, 32 bit 2018.06.17 17:53:26.812571800 Rejecting mode 1280x768, 32 bit 2018.06.17 17:53:26.812662100 Rejecting mode 1280x768, 32 bit 2018.06.17 17:53:26.812756100 Rejecting mode 1280x768, 32 bit 2018.06.17 17:53:26.812847800 Rejecting mode 1280x768, 32 bit 2018.06.17 17:53:26.812938100 Rejecting mode 1280x800, 32 bit 2018.06.17 17:53:26.813028400 Rejecting mode 1280x800, 32 bit 2018.06.17 17:53:26.813118400 Rejecting mode 1280x800, 32 bit 2018.06.17 17:53:26.813208800 Rejecting mode 1280x800, 32 bit 2018.06.17 17:53:26.813299800 Rejecting mode 1280x960, 32 bit 2018.06.17 17:53:26.813390100 Rejecting mode 1280x960, 32 bit 2018.06.17 17:53:26.813480400 Rejecting mode 1280x960, 32 bit 2018.06.17 17:53:26.813571100 Rejecting mode 1280x960, 32 bit 2018.06.17 17:53:26.813661400 Rejecting mode 1280x1024, 32 bit 2018.06.17 17:53:26.813752400 Rejecting mode 1280x1024, 32 bit 2018.06.17 17:53:26.813842800 Rejecting mode 1280x1024, 32 bit 2018.06.17 17:53:26.813932800 Rejecting mode 1280x1024, 32 bit 2018.06.17 17:53:26.814022800 Rejecting mode 1360x768, 32 bit 2018.06.17 17:53:26.814112800 Rejecting mode 1360x768, 32 bit 2018.06.17 17:53:26.814217800 Rejecting mode 1360x768, 32 bit 2018.06.17 17:53:26.814319400 Rejecting mode 1360x768, 32 bit 2018.06.17 17:53:26.814409400 Rejecting mode 1366x768, 32 bit 2018.06.17 17:53:26.814499400 Rejecting mode 1366x768, 32 bit 2018.06.17 17:53:26.814599100 Rejecting mode 1366x768, 32 bit 2018.06.17 17:53:26.814690400 Rejecting mode 1366x768, 32 bit 2018.06.17 17:53:26.814780800 Rejecting mode 1440x900, 32 bit 2018.06.17 17:53:26.814870400 Rejecting mode 1440x900, 32 bit 2018.06.17 17:53:26.814960100 Rejecting mode 1440x900, 32 bit 2018.06.17 17:53:26.815049800 Rejecting mode 1440x900, 32 bit 2018.06.17 17:53:26.815143800 Rejecting mode 1600x900, 32 bit 2018.06.17 17:53:26.815236800 Rejecting mode 1600x900, 32 bit 2018.06.17 17:53:26.815327100 Rejecting mode 1600x900, 32 bit 2018.06.17 17:53:26.815417100 Rejecting mode 1600x900, 32 bit 2018.06.17 17:53:26.815507100 Rejecting mode 1600x1024, 32 bit 2018.06.17 17:53:26.815598400 Rejecting mode 1600x1024, 32 bit 2018.06.17 17:53:26.815688400 Rejecting mode 1600x1024, 32 bit 2018.06.17 17:53:26.815781800 Rejecting mode 1600x1024, 32 bit 2018.06.17 17:53:26.815871800 Rejecting mode 1680x1050, 32 bit 2018.06.17 17:53:26.815962100 Rejecting mode 1680x1050, 32 bit 2018.06.17 17:53:26.816053400 Rejecting mode 1680x1050, 32 bit 2018.06.17 17:53:26.816151400 Rejecting mode 1680x1050, 32 bit 2018.06.17 17:53:26.816242100 ************* 2018.06.17 17:53:26.816331800 Device supports the following texture formats: 2018.06.17 17:53:26.816422800 Usage = 0, Format = 0 2018.06.17 17:53:26.816513100 Usage = 1, Format = 0 2018.06.17 17:53:26.816603100 Usage = 0, Format = 9 2018.06.17 17:53:26.816702400 Usage = 0, Format = 10 2018.06.17 17:53:26.816937800 Usage = 0, Format = 11 2018.06.17 17:53:26.817038400 Usage = 0, Format = 12 2018.06.17 17:53:26.817132800 Usage = 0, Format = 24 2018.06.17 17:53:26.817226100 Usage = 1, Format = 24 2018.06.17 17:53:26.817317800 Usage = 1, Format = 25 2018.06.17 17:53:26.817410800 Usage = 1, Format = 26 2018.06.17 17:53:26.817500400 Usage = 2, Format = 30 2018.06.17 17:53:26.817590400 Usage = 2, Format = 31 2018.06.17 17:53:26.817683100 Usage = 2, Format = 34 2018.06.17 17:53:26.817773100 Usage = 0, Format = 43 2018.06.17 17:53:26.817864800 ************* 2018.06.17 17:53:26.824320800 --- OS memory stats ----- 2018.06.17 17:53:26.824473800 Virtual size: 5413.00 Mb 2018.06.17 17:53:26.824577100 Total free: 134212312.00 Mb 2018.06.17 17:53:26.824705800 Largest free block: 132485984.00 Mb 2018.06.17 17:53:26.824798400 --- OS memory stats end----- 2018.06.17 17:53:26.824890100 --- Main memory stats --- 2018.06.17 17:53:26.825157100 XLocalHeap 0000019AD16C35A0: Nodes used: 1717, Memory used: 370582784/805306368, Wasted by nodes header: 76064, Biggest contiguous free block: 406985024, Biggest contiguous allocated block: 67108864 2018.06.17 17:53:26.827251800 XLocalHeap 0000019A8400B080: Nodes used: 294423, Memory used: 21855296/67108864, Wasted by nodes header: 9423648, Biggest contiguous free block: 45253504, Biggest contiguous allocated block: 2016 2018.06.17 17:53:26.827377800 --- Main memory stats end --- 2018.06.17 17:53:26.830857100 ACTIVATE APP 1 iconic 0 2018.06.17 17:53:26.836713100 Closing Direct3D11 window. 2018.06.17 17:53:26.836905400 Opening Direct3D11 in 1920x1080 fullscreen mode. 2018.06.17 17:53:26.930765100 Video Card: NVIDIA GeForce GTX 1070 2018.06.17 17:53:26.930921800 Video Driver: 24.21.13.9811 2018.06.17 17:53:26.931125100 Video RAM: 8088 MB 2018.06.17 17:53:26.931262800 PCI Vendor and Device: 10DE, 1B81 2018.06.17 17:53:26.931374400 HW Class = 4 2018.06.17 17:53:26.936009800 Initializing input subsystem... 2018.06.17 17:53:26.937086800 Initializing sound subsystem... 2018.06.17 17:53:26.986026400 ****** Sound Device Caps ****** 2018.06.17 17:53:27.047920400 Found 1 sound drivers: 2018.06.17 17:53:27.049498100 Driver 0: 'Speakers (Sennheiser Main Audio)' 2018.06.17 17:53:27.049694800 Min Freq: 48000, Max Freq: 48000 2018.06.17 17:53:27.049810800 Speaker Mode: Stereo 2018.06.17 17:53:27.050210100 Driver Capabilities: 2018.06.17 17:53:27.050366800 Device can output to 8bit integer PCM. 2018.06.17 17:53:27.050528100 Device can output to 16bit integer PCM. 2018.06.17 17:53:27.050688800 Device can output to 24bit integer PCM. 2018.06.17 17:53:27.050833400 Device can output to 32bit integer PCM. 2018.06.17 17:53:27.050935100 Device can output to 32bit floating point PCM. 2018.06.17 17:53:27.051070400 Selecting driver 0 (Speakers (Sennheiser Main Audio)) 2018.06.17 17:53:27.051236400 Speaker Mode: Stereo 2018.06.17 17:53:27.051352100 Initializing sound with 32 channels 2018.06.17 17:53:27.084823800 --- OS memory stats ----- 2018.06.17 17:53:27.085001800 Virtual size: 5621.00 Mb 2018.06.17 17:53:27.085115100 Total free: 134212104.00 Mb 2018.06.17 17:53:27.085229100 Largest free block: 132485792.00 Mb 2018.06.17 17:53:27.085340400 --- OS memory stats end----- 2018.06.17 17:53:27.085443400 --- Main memory stats --- 2018.06.17 17:53:27.085717100 XLocalHeap 0000019AD16C35A0: Nodes used: 1723, Memory used: 370690112/805306368, Wasted by nodes header: 76256, Biggest contiguous free block: 406985024, Biggest contiguous allocated block: 67108864 2018.06.17 17:53:27.087650800 XLocalHeap 0000019A8400B080: Nodes used: 294448, Memory used: 21861088/67108864, Wasted by nodes header: 9424448, Biggest contiguous free block: 45247712, Biggest contiguous allocated block: 2016 2018.06.17 17:53:27.087760400 --- Main memory stats end --- 2018.06.17 17:53:27.089620100 GameDisposeGames() 2018.06.17 17:53:27.089762400 STARTING Menu 2018.06.17 17:53:27.089890800 CGameGlobalsInit() 2018.06.17 17:53:27.090011100 CGameGlobals::Init() 2018.06.17 17:53:27.090122800 Disabling loading screen for 31, 0 2018.06.17 17:53:27.161818100 SNOPreload::InitializeForGame submit required SNOs in 71449us 2018.06.17 17:53:27.573363400 UnhandledExceptionFilter 2018.06.17 17:53:27.752608100 Saved dump file to 'D:\Battle.net\Diablo III\x64\App-0.dmp' ---------------------------------------------- <ERROR-0> ***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005) </ERROR-0> <STACK-0> ------------ Stack Crawl: ------------ 00007FF99F501431 ntdll.dll RtlUserThreadStart+33 1 frames dumped </STACK-0> <MODULES-0> ------------------------------------------------------------------------------ ---------------------------------------- Loaded Modules ---------------------------------------- DBG-MODULE<0000000056A10000 00201000 "icuin57.dll" "icuin.pdb" 0 {6344e4f3-0a26-489c-8315ace7f2ecefa2} 1 1472520870> DBG-MODULE<0000000056D40000 0016c000 "icuuc57.dll" "icuuc.pdb" 0 {38e903f6-e85c-45b5-957e745d15cf8c6d} 1 1472520751> DBG-MODULE<0000000180000000 00139000 "fmodex64.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1473869756> DBG-MODULE<0000019AD5E90000 0187d000 "icudt57.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1472582164> DBG-MODULE<00007FF7D2990000 02b3c000 "Diablo III64.exe" "Diablo III64.pdb" 0 {bd26cba9-9080-41bf-98760592a13061be} 1 1527102564> DBG-MODULE<00007FF956AD0000 020af000 "nvwgf2umx.dll" "nvwgf2umx.pdb" 0 {5b61db5a-5859-4bc8-a6579a851462893d} 1 1527842658> DBG-MODULE<00007FF9756F0000 00015000 "ondemandconnroutehelper.dll" "OnDemandConnRouteHelper.pdb" 0 {1455be40-233c-5047-495a0b7b393b3e2b} 1 2546054746> DBG-MODULE<00007FF9786A0000 0012c000 "AUDIOSES.DLL" "audioses.pdb" 0 {859bb056-0534-2dd2-8da805c752344f9a} 1 2385405347> DBG-MODULE<00007FF979110000 0000e000 "winrnr.dll" "winrnr.pdb" 0 {59148ca5-c9a3-3562-14a529571ddb4edb} 1 3131640960> DBG-MODULE<00007FF979120000 0001a000 "pnrpnsp.dll" "pnrpnsp.pdb" 0 {d9e6f7f8-f1c8-5f56-f7db66ba0c6bc133} 1 4241061470> DBG-MODULE<00007FF979140000 00016000 "napinsp.dll" "NapiNSP.pdb" 0 {8c951082-976c-d658-6aa0d201d54ac9b7} 1 74143571> DBG-MODULE<00007FF979240000 0026a000 "nvspcap64.dll" "nvspcap64.pdb" 0 {8fd81428-3f47-42a0-a802867cb6b02d06} 3 1526827704> DBG-MODULE<00007FF984850000 00098000 "TextInputFramework.dll" "TextInputFramework.pdb" 0 {775e403b-90ae-112e-ca3d79711cd38cd1} 1 2195169715> DBG-MODULE<00007FF987460000 00350000 "WININET.dll" "wininet.pdb" 0 {8c7ac411-db5b-cb5f-34ef22c8900df339} 1 2928828036> DBG-MODULE<00007FF987A20000 00014000 "mskeyprotect.dll" "mskeyprotect.pdb" 0 {3588c44a-8e42-b718-7fe7b176b3c07d33} 1 1848353088> DBG-MODULE<00007FF987DF0000 00021000 "ncryptsslp.dll" "ncryptsslp.pdb" 0 {d98156b2-355a-85e8-c9a7bafb3ecc7287} 1 247049354> DBG-MODULE<00007FF9894E0000 0026f000 "D3DCOMPILER_43.dll" "D3DCompiler_43.pdb" 0 {0fec37fa-69c3-439c-a7df1602b29c1076} 1 1274481643> DBG-MODULE<00007FF989B40000 0000a000 "midimap.dll" "midimap.pdb" 0 {5b794692-5b93-dc4e-d997fa79595f3a4f} 1 3899486048> DBG-MODULE<00007FF989B50000 00044000 "wdmaud.drv" "wdmaud.pdb" 0 {73d6e602-1c4f-a0ac-b11b9d8019452abf} 1 4084840274> DBG-MODULE<00007FF989BE0000 0009e000 "MSVCP140.dll" "msvcp140.amd64.pdb" 0 {0f05dd44-bd99-4d60-a2e6d8f031b43ed0} 1 1458278023> DBG-MODULE<00007FF98A0F0000 0000d000 "msacm32.drv" "msacm32.pdb" 0 {fcc1fcc4-90ef-bf79-598a3dfaa8643dd4} 1 1058871118> DBG-MODULE<00007FF98A100000 00009000 "ksuser.dll" "ksuser.pdb" 0 {1a6517f8-2981-b925-99f9576fe350cad5} 1 3016845105> DBG-MODULE<00007FF98BB90000 001c9000 "dbghelp.dll" "dbghelp.pdb" 0 {37c6cc05-2a07-2ee7-2a5556f653c20e84} 1 2138547524> DBG-MODULE<00007FF98C8F0000 002a2000 "iertutil.dll" "iertutil.pdb" 0 {c0948b95-7cf9-0ad3-d955c219c80dc9d7} 1 1192201462> DBG-MODULE<00007FF98D530000 0001c000 "MSACM32.dll" "msacm32.pdb" 0 {fb16eb8b-a106-83be-1d8719b809d89c82} 1 2958472110> DBG-MODULE<00007FF98D550000 0003a000 "CUESDK.x64_2015.dll" "CUESDK.x64_2015.pdb" 0 {9e1be78c-af4d-47af-809be628142b15e8} 1 1471433445> DBG-MODULE<00007FF990A80000 0000c000 "secur32.dll" "secur32.pdb" 0 {0e9c96fc-b77c-77cd-811132607bb2b7d2} 1 1248007843> DBG-MODULE<00007FF992330000 00029000 "dbgcore.DLL" "dbgcore.pdb" 0 {eab55956-33c2-bf71-3dd7d083455d6959} 1 2902155497> DBG-MODULE<00007FF993380000 001c8000 "urlmon.dll" "urlmon.pdb" 0 {2f9e1f9a-c2fc-732f-cd20d9e03fee06a0} 1 495789086> DBG-MODULE<00007FF993F10000 000eb000 "nvldumdx.dll" "nvldumdx.pdb" 0 {9a345d7c-fabf-4059-b10f898f06ed4bda} 1 1527840980> DBG-MODULE<00007FF995110000 00197000 "d3d9.dll" "d3d9.pdb" 0 {ca564a23-2b8b-5fde-fd5dccb816464278} 1 3038079138> DBG-MODULE<00007FF995880000 0031e000 "CoreUIComponents.dll" "CoreUIComponents.pdb" 0 {4770854b-5251-8951-a3b16976509d3f19} 1 2903983188> DBG-MODULE<00007FF995D00000 0000a000 "AVRT.dll" "avrt.pdb" 0 {7234747d-4865-cd6e-0a8c85a09fc2cce2} 1 1216537635> DBG-MODULE<00007FF995ED0000 0000a000 "rasadhlp.dll" "rasadhlp.pdb" 0 {d501e1a0-e8b6-59bd-40cb00f0d894f25c} 1 1500034709> DBG-MODULE<00007FF995F00000 00072000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {b00727be-3232-5e6f-250b84995672d9a1} 1 412584677> DBG-MODULE<00007FF996240000 00017000 "VCRUNTIME140.dll" "vcruntime140.amd64.pdb" 0 {d1b568d8-2896-45b0-a2256486ec660e34} 1 1458278008> DBG-MODULE<00007FF9965D0000 00076000 "MMDevApi.dll" "MMDevAPI.pdb" 0 {be69f4b8-9656-c739-2c3a310731f33017} 1 3113038761> DBG-MODULE<00007FF996910000 00009000 "WSOCK32.dll" "wsock32.pdb" 0 {f39ca7f6-7c58-379a-4ad35864601237c1} 1 1539204828> DBG-MODULE<00007FF996C20000 000dd000 "WINHTTP.dll" "winhttp.pdb" 0 {4c8f201c-058e-a14e-92ca0877457cf59b} 1 994607390> DBG-MODULE<00007FF996D40000 00016000 "dhcpcsvc6.DLL" "dhcpcsvc6.pdb" 0 {ea38b6aa-a622-c487-c7974befdd365a5a} 1 805938361> DBG-MODULE<00007FF997330000 0001a000 "dhcpcsvc.DLL" "dhcpcsvc.pdb" 0 {7a801f40-881f-5a4d-3c466036a5004954} 1 3589038327> DBG-MODULE<00007FF9973B0000 0014d000 "wintypes.dll" "WinTypes.pdb" 0 {f2e5d413-a070-4823-fb777ac28a9505d4} 1 4202843374> DBG-MODULE<00007FF997670000 0000b000 "WINNSI.DLL" "winnsi.pdb" 0 {a428439c-061f-01d7-4a1310187125ee25} 1 1493544435> DBG-MODULE<00007FF997680000 0000a000 "VERSION.dll" "version.pdb" 0 {f590579a-b547-b1f6-6a03609ae437192b} 1 3964106324> DBG-MODULE<00007FF997B50000 001b4000 "PROPSYS.dll" "propsys.pdb" 0 {52d4b2cd-122b-0158-7735dc76cf7aa056} 1 1474037440> DBG-MODULE<00007FF998870000 0030b000 "d3d11.dll" "d3d11.pdb" 0 {332b7d21-7346-9423-99143f81dfc81e48} 1 2425066781> DBG-MODULE<00007FF998B80000 00019000 "NLAapi.dll" "nlaapi.pdb" 0 {2e9c5634-19c2-4906-345fe652ea21aaa2} 1 1622250848> DBG-MODULE<00007FF998BA0000 0002a000 "winmmbase.dll" "WINMMBASE.pdb" 0 {c9aa8ede-efd8-6d52-94b10e676e2908d6} 1 2469718344> DBG-MODULE<00007FF9991A0000 00023000 "WINMM.dll" "winmm.pdb" 0 {dc53da73-3402-b220-d7ebd844e8d49aa2} 1 1464416397> DBG-MODULE<00007FF999410000 0019c000 "dcomp.dll" "dcomp.pdb" 0 {7acc3a50-1b71-7741-557ac2993eb620b6} 1 2210604195> DBG-MODULE<00007FF9995B0000 000da000 "CoreMessaging.dll" "CoreMessaging.pdb" 0 {9ac14682-17f2-5da1-2c7fcf6e4eef544d} 1 2187111845> DBG-MODULE<00007FF999C70000 00098000 "uxtheme.dll" "UxTheme.pdb" 0 {b390c1f7-1bf3-f009-212e16d3f7cc9eaf} 1 1726556257> DBG-MODULE<00007FF999F00000 00029000 "dwmapi.dll" "dwmapi.pdb" 0 {7e734699-3ee8-0019-15cc714dcae658da} 1 728268021> DBG-MODULE<00007FF99A530000 000bb000 "dxgi.dll" "dxgi.pdb" 0 {e6581162-d2c5-4d45-3d61c2165a1aee8c} 1 3416812680> DBG-MODULE<00007FF99A970000 00031000 "ntmarta.dll" "ntmarta.pdb" 0 {b7e4cbd1-7dc6-40fd-a01e1e28d9d9deda} 1 1031509241> DBG-MODULE<00007FF99AB10000 00079000 "schannel.DLL" "schannel.pdb" 0 {06e2cdce-e3e2-daa1-3f6a8bd8ae58d372} 1 1290923668> DBG-MODULE<00007FF99ABD0000 00033000 "rsaenh.dll" "rsaenh.pdb" 0 {cbea37a3-9b87-b188-2b546e8d83f66f65} 1 583225093> DBG-MODULE<00007FF99AD70000 00038000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {09f0e590-144b-d7d3-77b086c42618f9e8} 1 1861066639> DBG-MODULE<00007FF99ADB0000 000be000 "DNSAPI.dll" "dnsapi.pdb" 0 {3646c67f-7a5c-5fa9-317b09170de1422b} 1 3952517976> DBG-MODULE<00007FF99AFF0000 00066000 "mswsock.dll" "mswsock.pdb" 0 {9899648e-36ca-af71-16b67561ac652189} 1 1239630573> DBG-MODULE<00007FF99B1A0000 00017000 "CRYPTSP.dll" "cryptsp.pdb" 0 {c6201e9a-185e-5380-02b7262860ad3673} 1 3908083487> DBG-MODULE<00007FF99B1C0000 0000b000 "CRYPTBASE.DLL" "cryptbase.pdb" 0 {3d285fab-f314-4c81-cd9a4820daf6720b} 1 3051983857> DBG-MODULE<00007FF99B260000 00036000 "NTASN1.dll" "ntasn1.pdb" 0 {e51c9a5c-1cd2-f7b1-b98dfd0167259b1a} 1 4163490300> DBG-MODULE<00007FF99B2A0000 00026000 "ncrypt.dll" "ncrypt.pdb" 0 {24832a98-b8c7-9ace-663a7c2060391de2} 1 1474207334> DBG-MODULE<00007FF99B2D0000 00025000 "bcrypt.dll" "bcrypt.pdb" 0 {91c8f4c4-1d9f-826d-1c8764e7fb5314f8} 1 1057568363> DBG-MODULE<00007FF99B580000 00027000 "DEVOBJ.dll" "devobj.pdb" 0 {e2fb3762-66e5-c1fa-df34993127631231} 1 4197975473> DBG-MODULE<00007FF99B6A0000 00030000 "SspiCli.dll" "sspicli.pdb" 0 {bc37ee21-0f8e-69f6-970e92357d7a54fd} 1 3143604628> DBG-MODULE<00007FF99B770000 00012000 "MSASN1.dll" "msasn1.pdb" 0 {4a1d48cf-a1cc-2fdc-d102c5c7bcaebcab} 1 879144806> DBG-MODULE<00007FF99B790000 0004c000 "powrprof.dll" "powrprof.pdb" 0 {59ed7888-b9bc-b904-d8d8ccca30fa26a7} 1 2726754390> DBG-MODULE<00007FF99B7E0000 0000a000 "FLTLIB.DLL" "fltLib.pdb" 0 {e90def5c-b851-e8dc-f61b81e670848afe} 1 1961070757> DBG-MODULE<00007FF99B7F0000 00011000 "kernel.appcore.dll" "Kernel.Appcore.pdb" 0 {a54fd7a1-4c06-93b1-6ad97cac040380a0} 1 4037646247> DBG-MODULE<00007FF99B810000 0001f000 "profapi.dll" "profapi.pdb" 0 {57e1d8b9-fd35-6301-1713f648efc08751} 1 1746071419> DBG-MODULE<00007FF99B830000 00057000 "WINTRUST.DLL" "wintrust.pdb" 0 {3636bbea-bfad-3477-c54d8acee02fe97c} 1 4209721075> DBG-MODULE<00007FF99B890000 00049000 "cfgmgr32.dll" "cfgmgr32.pdb" 0 {8fa2abcb-6d2d-497e-239e80b8347c9635} 1 2676416819> DBG-MODULE<00007FF99B8E0000 00020000 "win32u.dll" "win32u.pdb" 0 {e7b63b3d-79e4-637f-1d13d11edafb4c15} 1 3102412338> DBG-MODULE<00007FF99B900000 000fa000 "ucrtbase.dll" "ucrtbase.pdb" 0 {99017c5d-78e0-2b6e-8e53e22663d71636} 1 1484647639> DBG-MODULE<00007FF99BA00000 001e2000 "CRYPT32.dll" "crypt32.pdb" 0 {dbacdb16-5ed5-ce5d-b420234acae574db} 1 30622050> DBG-MODULE<00007FF99BCA0000 00273000 "KERNELBASE.dll" "kernelbase.pdb" 0 {58c29a6b-c9e8-2768-367e15d91f7d36be} 1 4071803756> DBG-MODULE<00007FF99BF20000 0007a000 "bcryptPrimitives.dll" "bcryptprimitives.pdb" 0 {9073c692-d9ee-2bee-45cc18ca75a83c29} 1 3743072028> DBG-MODULE<00007FF99BFA0000 00192000 "gdi32full.dll" "gdi32full.pdb" 0 {e3221d41-8f6f-754e-d3f30222b04471d0} 1 1174411248> DBG-MODULE<00007FF99C140000 0070d000 "windows.storage.dll" "Windows.Storage.pdb" 0 {9160e1da-2cff-fba9-043e2b41571e02e7} 1 3385476369> DBG-MODULE<00007FF99C850000 0009f000 "msvcp_win.dll" "msvcp_win.pdb" 0 {30491664-df94-3fc3-75c059a987c53349} 1 1337867238> DBG-MODULE<00007FF99C8F0000 00190000 "USER32.dll" "user32.pdb" 0 {6a97c08b-b7f9-12d6-625aaa5c8eb5ac96} 1 4254768162> DBG-MODULE<00007FF99CA80000 000a9000 "shcore.dll" "shcore.pdb" 0 {af966677-d35d-e4c8-9f6c5de55415df61} 1 1940387341> DBG-MODULE<00007FF99CB30000 000c2000 "OLEAUT32.dll" "oleaut32.pdb" 0 {b534355c-17b0-430c-329f468320a29e13} 1 3956750243> DBG-MODULE<00007FF99D050000 00323000 "combase.dll" "combase.pdb" 0 {8bd819b4-b577-cbb5-053ada5ed7aa29e9} 1 4208037317> DBG-MODULE<00007FF99D380000 00008000 "NSI.dll" "nsi.pdb" 0 {cbda2ec4-758b-b683-2a8e0c18fe9d9080} 1 767541628> DBG-MODULE<00007FF99D390000 00175000 "MSCTF.dll" "msctf.pdb" 0 {33ca00fa-566c-b150-a2c76737fd3b014e} 1 915055413> DBG-MODULE<00007FF99D570000 0002d000 "IMM32.DLL" "imm32.pdb" 0 {96831597-1aa4-39c4-c892e45b5591cb36} 1 2051380879> DBG-MODULE<00007FF99D5A0000 00008000 "PSAPI.DLL" "psapi.pdb" 0 {e5ed5635-15da-e49c-771860dc22cf09da} 1 2778714572> DBG-MODULE<00007FF99D5B0000 01440000 "SHELL32.dll" "shell32.pdb" 0 {d5a61881-ca97-e751-834788fb075c8edb} 1 3256041936> DBG-MODULE<00007FF99EA70000 00151000 "ole32.dll" "ole32.pdb" 0 {85a9d523-150b-0887-dba1078623f3ed89} 1 2538912757> DBG-MODULE<00007FF99ED70000 000b2000 "KERNEL32.DLL" "kernel32.pdb" 0 {63816243-ec70-4dc0-91bc31470bac48a3} 1 1598589521> DBG-MODULE<00007FF99EF30000 0005b000 "sechost.dll" "sechost.pdb" 0 {fb62af00-8f37-ea34-de688ba2dad33302} 1 2857070735> DBG-MODULE<00007FF99EF90000 00124000 "RPCRT4.dll" "rpcrt4.pdb" 0 {1497f21e-b01d-8667-cecc525e64c190b4} 1 2716932365> DBG-MODULE<00007FF99F0C0000 0005f000 "WLDAP32.dll" "wldap32.pdb" 0 {f592aee9-adab-a230-09ac8f58d06962d0} 1 2990200265> DBG-MODULE<00007FF99F120000 000a0000 "clbcatq.dll" "CLBCatQ.pdb" 0 {4f8256ce-c642-7581-df388b2c7ba58642} 1 2679907775> DBG-MODULE<00007FF99F1C0000 00051000 "shlwapi.dll" "shlwapi.pdb" 0 {6ac7b177-3d3a-883e-0bf5f5ba00d785f3} 1 766279475> DBG-MODULE<00007FF99F220000 0009e000 "msvcrt.dll" "msvcrt.pdb" 0 {d6265247-309a-824b-989b0487e235d743} 1 1555801853> DBG-MODULE<00007FF99F2C0000 000a1000 "ADVAPI32.dll" "advapi32.pdb" 0 {18926c6d-04c6-91fb-6c45690c5393f2db} 1 995078673> DBG-MODULE<00007FF99F370000 0001d000 "imagehlp.dll" "imagehlp.pdb" 0 {f8839dda-1bb8-8e77-87c3eae1510767b8} 1 235039494> DBG-MODULE<00007FF99F390000 0006c000 "WS2_32.dll" "ws2_32.pdb" 0 {2ff28a44-df18-b872-a8b205684df1da28} 1 721506699> DBG-MODULE<00007FF99F400000 00028000 "GDI32.dll" "gdi32.pdb" 0 {6c1ca00d-3f78-5c75-e8d7c0133ec8ae78} 1 718766972> DBG-MODULE<00007FF99F490000 001e1000 "ntdll.dll" "ntdll.pdb" 0 {52fb8821-08f2-d3a1-c51176eca36a67f5} 1 1697248124> ------------------------------------------------------------------------------ </MODULES-0> ------------------------------------------------------------------------------ ---------------------------------------- x86 Registers ---------------------------------------- RAX = 000000000000000 RBX = 000000008a1104d RCX = 00000000000000 RBP = 000000000000000 RSI = 000000000000000 RDI = 00000000000000 R9 = 000000000000000 R10 = 000000000000000 R11 = 00000000000002 R13 = 000000000000000 R14 = 000000000000000 R15 = 00000000000000 RIP = 000000008a1013f FLG = 00010202 CS = 0033 DS = 002b ES = 002b FS = 0053 GS = 002b SS = 002b ---------------------------------------- Memory Dump ---------------------------------------- Code: 16 bytes starting at (EIP = 8A1013F6) 00007FF98A1013F6: 0F 66 85 C0 74 0D 66 89 01 48 83 C1 02 48 83 EF .f..t.f..H...H.. Stack: 1024 bytes starting at (ESP = C5C9FDD0) 00000005C5C9FDD0: D8 CA 11 8A F9 7F 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FDE0: 00 00 00 00 05 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FDF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE00: 00 00 00 00 00 00 00 00 34 30 D8 9E F9 7F 00 00 ........40...... 00000005C5C9FE10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE30: 00 00 00 00 00 00 00 00 31 14 50 9F F9 7F 00 00 ........1.P..... 00000005C5C9FE40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE60: 00 00 00 00 00 00 00 00 10 BF D8 9B F9 7F 00 00 ................ 00000005C5C9FE70: D0 EE C9 C5 05 00 00 00 D0 EE C9 C5 05 00 00 00 ................ 00000005C5C9FE80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FE90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FEA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FEB0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FEC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FED0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FEE0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FEF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF00: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FF90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFB0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFD0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFE0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5C9FFF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 00000005C5CA0000: <can't read from this address> ------------------------------------------------------------------------------ 2018.06.17 17:53:27.781087800 Reporting Error.CREAŦIVE2 2d
3d diablo 3 screen freece diablo 3 when i start a game my schreen freece can do anythinghanshenrik1 3d
3d Seasonal journey unavailable (bugged) I have an issue where I cannot see the icon for seasonal journey and shift+J shows an empty screen :( Please fix as soon as possible :(zOrizzle6 3d
3d error 1016 error 1016 kicked out of the game! Atorization does not work!DrLivesey7 3d
1d Mouse cursor hard to see sometimes I've got a pretty large screen, and from time to time, I'm having difficulty to see where the mouse cursor is on the game screen while there's a lot going on on the screen. Is it possible to scale up the mouse cursor in Diablo 3? I've done a quick search on this forum but most the results go to the cursor disappearing, which is not the problem I'm having. TLDR: Can you make the cursor bigger in D3?Aeternus4 1d
4d Diablo using up 5gb of ram Not just me but my brother pc running diablo season 14 using a lot of ram we both have 16gb with ssd gtx 1060 looking at ram usage in task manager it demands so much memory making us have lag issues. We've play this game for years have not noticed it before to use up so much.Demonslayer0 4d
4d 395002 Cant log in getting error code 395002 was kicked out game and cant reload to my heros screenmightyyoda46 4d
4d Error 1016 whilst in game Every hour or so i keep getting a connection issue called Error 1016 which kicks me out from the game. Yet i have see players moving perfectly fine behind the error window and my internet does not disconnect either. What is this and how do i fix it?!Bread0 4d
4d FPS Drops since s14 on 1080 TI and 1060 Hello, Ever since the new season has started, the d3 performance has become almost unplayable. I have a desktop computer with 6700k and 1080 ti and one month ago, I was able to play on 4k with 140 fps minimum. The FPS has dropped down to 30 in very intense situations and it's stuttering. On my laptop with a 1060 and 7700HQ the FPS has also dropped from 110 to 30 on 1080p. This leads me to believe it's an issue with either the new season and blizzard servers unable to keep up, or a new nvidia driver (398.11 whql) or windows update. People I have asked ingame also reported fps drops. Any information on that?Ilium0 4d
5d Game Freezing during Rifts? Hi there. I've gone through all the FAQs on the board and did everything that's asked prior to posting this, but its not fixing the problem atm. During play, i am not getting dc or drop outs, my character would simply just stand there and nothing on the screen is moving. However at the same time, my chatserver and my friends are able to see that i am moving on my own. Please help as I do still enjoy the game, its just hard to push higher GR when this keeps happening. I have included my DxDiag down below. ------------------ System Information ------------------ Time of this report: 6/11/2018, 12:31:52 Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release_svc_escrow.180502-1908) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: 1009 Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz Memory: 16384MB RAM Available OS Memory: 16322MB RAM Page File: 8965MB used, 9789MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 144 DPI (150 percent) System DPI Setting: 144 DPI (150 percent) DWM DPI Scaling: UnKnown Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.16299.0015 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Sound Tab 4: No problems found. Sound Tab 5: No problems found. Sound Tab 6: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 1080 Ti Manufacturer: NVIDIA Chip type: GeForce GTX 1080 Ti DAC type: Integrated RAMDAC Device Type: Full Device Device Key: Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_120F10DE&REV_A1 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 19288 MB Dedicated Memory: 11127 MB Shared Memory: 8161 MB Current Mode: 3840 x 2160 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Extend Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.685070,0.310070), Green(0.260266,0.685070), Blue(0.152844,0.055188), White Point(0.313977,0.329602) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: AOC Q3277 Monitor Model: U3277WB Monitor Id: AOC3277 Native Mode: 3840 x 2160(p) (59.997Hz) Output Type: Displayport External Monitor Advanced Color Capabilities: None Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll Driver File Version: 24.21.0013.9764 (English) Driver Version: 24.21.13.9764 DDI Version: 12 Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.3 Graphics Preemption: Pixel Compute Preemption: Dispatch Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 7/05/2018 10:00:00 AM, 950552 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B71E3E-5846-11CF-4A55-02321BC2D535} Vendor ID: 0x10DE Device ID: 0x1B06 SubSys ID: 0x120F10DE Revision ID: 0x00A1 Driver Strong Name: oem185.inf:0f066de35d9aeff6:Section090:24.21.13.9764:pci\ven_10de&dev_1b06 Rank Of Driver: 00D12001 Video Accel: DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO MaxPlanes: 1 MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported PanelFitter Caps: Not Supported PanelFitter Stretch: Not SupportedKazuhito3 5d
5d Town Portal lagged out I'm on seasonal, finished the New Tristram bounty for the first time. I used Town Portal to get back to town and get the chest from Tyrael. It takes a while to get back to town and when I do get there the game says my connection has been lost. I go back to the sign in screen and log back in. The reward mark above Tyrael is gone and I never got my chest. Is there a way to recover the chest or am I screwed?Aldirick2 5d
5d Game crashed while launching Greetings! I've come across a problem while launchig up Diablo, logo showed up but after about 10 sec screen went grey and this report ID show up: 423DF350-4E29-483F-93C2-BF8FE71B7F12 Thanks in advance!MOOPY3 5d
5d Crash on startup Hello, i bought diablo 3 recently and after the quitting the game for the first time I can't get it to run again... it says that "the application has encountered an unexpected error" and the error code is "A88784A6-07BC-4F9C-8872-3C38828010F0". i'm running windows 10, nvidia 760gt... Please help me, it's soo annoying to pay such price for a game that doesn't work.Astronaught11 5d
6d error code 316615 technical support can you help me please ? i have an error (code316615) i have been kicked out of game whit clan members and still cant join there game ?MINDjah2 6d
6d Missing Challenge Cache - Missing Challenge Cache - Started the season, and never got the cache even though it says I did. How can someone look into this for me?Swiss071 6d
6d slow motion moving/attacking This is so weird, everything is moving so slow to me this has never happen to me before. Is there a fix?Megavolt1 6d
6d 2nd character with same name I was attempting to create a 2nd WD for seasons with the same name as a non season WD I have. I forgot to click on seasons though. I went to delete that character afterwards, and the game also deleted all the gear from my non seasonal guy and changed his level to level 2? Character restoration won't fix this, now what?Konnan19742 6d
6d Problem with inventory I was wondering if there is any issues with the inventory? I have only been able to access two lines. I have my whole inventory full and can’t get rid of anything unless they are on the top two rows. Is there a way to fix this without having to start over?Ravon4 6d
6d AINBOW GOBLIN - PRINCESS LILIAN SPAWN RATE ISSUE Hi am i having bug to find princess lilian to get cosmic wing or i having no luck. Thanks for the assist.jasonamlim2 6d
6d game won't start just getting a black screenKillerbob2 6d
6d Cant Go Online in Battle.net or Play Diablo My connection is fine but i cant log in to battle.net.Anyone else having the same issue ?lappidipia2 6d
6d Technical issues make me not want to play anymore I loved this game but the constant problems it gives me make me not want to play. I played 5 rifts today and three times I got error 1016 and the game disconnects keeping me from finishing the rift and loosing a stone. This problem happens almost every time I play the game, no matter which computer or internet acces point I am playing on. This takes all the fun from the game for me. Unfortunately this is not the only problem I have with the game. I am not playing very often so if I find an hour of free time to play after a month of not playing, I always have to update the client and the game resulting in loosing half the time I intended to play. Also if I want to log into my account I have to prove it is me every single time - why even bother to ask for the password when I need to log into my mail account ang copy the special number every time? All these thing are just really aggravating and I find myself playing less often because I feel like playing the game, but then I remember about all the problems and suddenly I dont want to play anymore.DieDie2 6d
6d Terms and Conditions When I try to login I get the terms and conditions popup, scroll down and accept them, then get a message telling me I have to accept the terms and conditions to continue. Any ideas how to fix this?Cubby3 6d
15 Jun Code 30002 creating a new game Triying to create a new game with any character got the Error 30002 and can't play. "There was a problem creating the game (Code 30002) I have play the whole season without any problems, till today.Electr41 15 Jun
13 Jun [BUG] Lost clan leadership since 2.1.1 Hi there! I was a clan leader for some months until 2.1.1 came. Now I lost all my rights and get errors everywhere, I even cannot write in the clan chat (Error Code 319012). Everyone in the clan leaved it to create a new one, because apparently nothing was working without a leader, but I get an Error 319020 if I want to leave... I've searched and found old threads with the same problem, but I never found an answer... EDIT: Somehow it works since last night, thanksGroovyBPE3 13 Jun
11 Jun Error code 1016 Is there a problem with the EU servers ???, i cant play without geting huge latency and in the end geting off game with error code 1016 . Mi first log in i found miself with NO chars , after i reloged in ewerithing was back to normal. but cant play the game cuz of this error and huge latency'sramler8 11 Jun
11 Jun Disconnecting after 4 minutes of play I keep getting disconnected. My ping is low and no other service is slow or disconnecting. Many people on various communites are having the same issueNocturne4 11 Jun