Technical Support

21 Jul 2017 Common Connection and Latency Issues - PC/MAC Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpVyraneer5 21 Jul 2017
17 Feb 2015 Common Issues & Fixes – Read Before Posting! Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. Game Icons Instead of Names Players with large friends lists may occasionally only see game icons in their chat feed instead of full names when multiple friends come online Missing Cosmetics on Console: Newly created characters are not receiving Angelic Wings or Infernal Helms on log in – Please note: the Angelic Wings will now be found in the Cosmetics section of your Inventory if any characters had them in their Inventory or Stash prior to the patch. Additionally, any Infernal Helms in your Inventory or Stash prior to the patch will still be there I've found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issue you are experiencing for advice on how to resolve: Account & Security (Hacked/Can't login/Authenticator etc.) Installation & Patching (Stuck /slow downloads/BLZXXXXX errors/DVDs etc.) Connection & Latency (Lag/Regular disconnections/Unable to connect etc.) Performance & Stability (Crashes/Low FPS/Freezing etc.) If your issues persist after trying all of the troubleshooting steps in the article, please read this post on how to create an effective thread.Natryndon0 17 Feb 2015
17 Feb 2015 Welcome to the Technical Support Forum! Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here. Accordingly, it is of utmost importance that all players treat each other with courtesy and respect. For more information, please review the Forum Code of Conduct. Our MVPs are also here to help you: Ananda Cazzéh DeanX Nyshae Omachi Oussebon SanekoNatryndon2 17 Feb 2015
1d PS4/XBOX One Leaderboard issues PS4/XBOX One Leaderboards do NOT show either the players' sheet damage, or paragon level. I fail to see the logic here, since the PC/Mac version of the game does show both of these stats. We are also unable to see what follower said player(s) are using, or their follower's gear. How about the Blizzard devs actually put some thought into the game and create actual equality between the PC/Mac and console versions of the game?mrtheoden0 1d
2d Items from stash from last season Hello, the character from the last season has forgotten to pick up items from the mail. Do I know that after 30 days they are erasing but is there any chance of their recovery?vitae2 2d
2d I can't view my armoury profile :( It says I don't exist.. Been playing for 10 days so I should exist, huh?Nepenthe3 2d
3d Stutters, FPS fluctuation and vsync So I figured out myself most lag and stutter issues in diablo 3. It is related to huge fps difference and vsync as I have only 60hz monitor. Without vsync on I get 70-160 fps (video card up to 99% load), but as my monitor is only 60hz, I get tearing. So I use vsync, have to note, that none of nvidia sync options helped so the only solution I found to play windowed with diablo 3 vsync on. Most of time it is flowless but there comes another problem. While vsync is on, GPU becomes a slave for monitor, so monitor refresh rate limits GPU output and overall GPU performance. In diablo 3 case with GTX 1060 6GB load with vsync on is about 40-50%, everything would be fine, as earlyer I got 70-160 fps, but vsync limits GPU and fps are going down, so I get about 40-60 fps. And as we know vsync disadvantage is that whenever your frame rate goes below your refresh rate, game starts to stutter because frames are droped. So now I have question to diablo 3 devs. Is there any possibility, that you will somehow work with nvidia to optimize diablo3 for nvidia vsync (adaptive or fast) to help players with 60hz monitors?Illuminati6 3d
4d Issue with the quest The Witch I have realized that after killing Adria, the quest did not change (still say find the way to Great hall). I have noticed that the Horadrim companion is not with me and he is stuck in the home location. He was with me throughout the game, but I apparently lost him somewhere and cannot continue. ThanksBaron0 4d
4d Oops something went wrong!!!! Reaper of Souls I have the original Diablo 3 installed and i want to redeem code for Diablo 3 Reaper of Souls and when i confirm a message says ''Oops something went wrong'' Can you please tell me what is going on?Necrohawk2 4d
4d oops,something went wrong i bought this game and i finished installed it and i seem to be at the starter edition and every time i want to enter Reaper of souls authentication key expansion. it says OOPS!,something went wrongShallow3 4d
5d AOC AGON AG352QCX 35" curved 200Hz 1080p gaming monitor My character in diablo 3 is streched. can't i use this monitor for diablo 3 ? or is there a way to get the best resolution results ?Dugehick1 5d
5d Taskbar icon missing after moving folder I have moved the install folder for Diablo III. It was on a separate partition (D) of my hard drive (which also had the system partition C), but seeing as I've acquired an SSD hard drive, I've moved the folder to the C drive. I have configured B.Net to the correct folder and the game works fine. However, the taskbar icon (I have Win7), is gone, showing only the default windows icon for unrecognized files. It's a minor issue, but one I would like to resolve. If I try to reinstall, it's possible that it will fix this, but I was hoping for a simpler way to do this (probably editing the registry?). Can someone assist me in this, please?DJSamhein14 5d
5d Diablo 3 Reaper of Souls game key not working Hi! I have just bought Diablo Reaper of sould but when i log in i cant enter the game key to get the expansion. It says "Your Battle.net account does not have any games that can be upgraded with this game key. Either you have no games that can be upgraded with this key, or you have already upgraded them". Cheers, Petit_ChouxPetitChoux11 5d
6d I cant go online with region Europe I cant go online with region Europe since yesterday. In game log on try give me error code 2. Login try over launcher gives code BLZBNTBGS80000011 (2). I can access all other regions (Americas, Asia) and play game normally. I have run trough all troubleshooting steps. I have run game on other new installed Win 64 OS PC (only OS and game, no AV programs of any kind). Tried with different network devices to exclude any conflicts. Problem is still the same. Creating support ticked ended with "there is problem on our side, please try later" so I couldn't contact support. So here are my post. Its your turn now Blizzard.SirMrzni10 6d
6d GrayScreenE ID:8BD9737B-A00C-4EB9-A9CC-F991ACD40938 Problem with the grey screen when starting the game: The game doesn't start, just the grey scren: I have tried, removing files, reinstalling the game, V-sync on, D3Prefs setting to 50hz, etc. ERROR ID: 8BD9737B-A00C-4EB9-A9CC-F991ACD40938 The rest of the Dxdiag: https://ufile.io/yt5si My DxDiag is here: ------------------ System Information ------------------ Time of this report: 12/3/2018, 01:17:08 Machine name: DESKTOP-JPZ Machine Id: {DB1F2910-A424-4F66-A2C1-5C09E06DA64F} Operating System: Windows 10 Pro N 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK COMPUTER INC. System Model: X555LN BIOS: X555LN.309 (type: UEFI) Processor: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz (4 CPUs), ~2.6GHz Memory: 8192MB RAM Available OS Memory: 8076MB RAM Page File: 6148MB used, 6022MB available Windows Dir: C:\Windows DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Supported DxDiag Version: 10.00.17134.0001 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Family Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device (POST) Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_16CD1043&REV_0B Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 2160 MB Dedicated Memory: 112 MB Shared Memory: 2048 MB Current Mode: 1366 x 768 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Internal Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.578625,0.344250), Green(0.337414,0.571789), Blue(0.159680,0.120617), White Point(0.313977,0.329602) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LGD045C Native Mode: 1366 x 768(p) (60.005Hz) Output Type: Internal Monitor Capabilities: HDR Not Supported Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Advanced Color: Not Supported Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll Driver File Version: 20.19.0015.4549 (English) Driver Version: 20.19.15.4549 DDI Version: 12 Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.0 Graphics Preemption: Primitive Compute Preemption: Thread group Miracast: Supported Hybrid Graphics GPU: Integrated Power P-states: Not Supported Virtualization: Not Supported Block List: No Blocks Catalog Attributes: N/A Driver Attributes: Final Retail Driver Date/Size: 10-Nov-16 3:00:00 AM, 39863888 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B78E66-4956-11CF-3662-C236B7C2D935} Vendor ID: 0x8086 Device ID: 0x0A16 SubSys ID: 0x16CD1043 Revision ID: 0x000B Driver Strong Name: oem7.inf:5f63e5341cc65b69:iHSWM_w10:20.19.15.4549:pci\ven_8086&dev_0a16&subsys_16cd1043 Rank Of Driver: 00D10001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO MaxPlanes: 1 MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported PanelFitter Caps: Not Supported PanelFitter Stretch: Not Supported Card name: NVIDIA GeForce 840M Manufacturer: NVIDIA Chip type: GeForce 840M DAC type: Integrated RAMDAC Device Type: Render-Only Device Device Key: Enum\PCI\VEN_10DE&DEV_1341&SUBSYS_16CD1043&REV_A2 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 6047 MB Dedicated Memory: 2010 MB Shared Memory: 4037 MB Current Mode: Unknown HDR Support: Unknown Display Topology: Unknown Display Color Space: Unknown Color Primaries: Unknown Display Luminance: Unknown Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumdx.dll Driver File Version: 24.21.0014.1163 (English) Driver Version: 24.21.14.1163 DDI Version: 12 Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.4 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Discrete Power P-states: Not Supported Virtualization: Paravirtualization Block List: No Blocks Catalog Attributes: Universal:False Declarative:False Driver Attributes: Final Retail Driver Date/Size: 18-Sep-18 3:00:00 AM, 952824 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: Unknown Vendor ID: 0x10DE Device ID: 0x1341 SubSys ID: 0x16CD1043 Revision ID: 0x00A2 Driver Strong Name: oem28.inf:0f066de36b1dc8d6:Section128:24.21.14.1163:pci\ven_10de&dev_1341&subsys_16cd1043 Rank Of Driver: 00D10001 Video Accel: Unknown DXVA2 Modes: Deinterlace Caps: n/a D3D9 Overlay: Unknown DXVA-HD: Unknown DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO MaxPlanes: 0 MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported PanelFitter Caps: Not Supported PanelFitter Stretch: Not Supported ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0233&SUBSYS_104316CD&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7571 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 28-Jul-15 12:00:00 AM, 4585744 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7571 (English) Driver Attributes: Final Retail Date and Size: 11/10/2015 07:21:06, 4585744 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF --------------------- Video Capture Devices Number of Devices: 1 --------------------- FriendlyName: USB2.0 VGA UVC WebCam Category: Camera SymbolicLink: \\?\usb#vid_04f2&pid_b483&mi_00#6&44733a3&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global Location: Front Rotation: 0 Manufacturer: Microsoft HardwareID: USB\VID_04F2&PID_B483&REV_9914&MI_00,USB\VID_04F2&PID_B483&MI_00 DriverDesc: USB Video Device DriverProvider: Microsoft DriverVersion: 10.0.17134.1 DriverDateEnglish: 6/21/2006 00:00:00 DriverDateLocalized: 21-Jun-06 12:00:00 AM Service: usbvideo Class: Camera DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF} ProblemCode: No Problem BusReportedDeviceDesc: USB2.0 VGA UVC WebCam Parent: USB\VID_04F2&PID_B483\5&388db30c&0&5 DriverProblemDesc: n/a UpperFilters: n/a LowerFilters: WdmCompanionFilter Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp ContainerCategory: n/a SensorGroupID: n/a MFT0: n/a DMFT: n/a DependentStillCapture: n/a EnablePlatformDMFT: n/a DMFTChain: n/a EnableDshowRedirection: n/a FrameServerEnabled: n/a ProfileIDs: n/a ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: 2.4G Keyboard Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x062A, 0x5918 FF Driver: n/a Device Name: 2.4G Keyboard Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x062A, 0x5918 FF Driver: n/a Device Name: 2.4G Keyboard Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x062A, 0x5918 FF Driver: n/a Device Name: ASUS Wireless Radio Control Attached: 1 Controller ID: 0x0 Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x9C26 | Matching Device ID: USB\ROOT_HUB20 | Service: usbhub | Driver: usbhub.sys, 4/12/2018 02:33:45, 514464 bytes | Driver: usbd.sys, 4/12/2018 02:33:45, 32152 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x8000 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: USB\Class_09 | | Service: usbhub | | Driver: usbhub.sys, 4/12/2018 02:33:45, 514464 bytes | | Driver: usbd.sys, 4/12/2018 02:33:45, 32152 bytes | | | +-+ USB Composite Device | | | Vendor/Product ID: 0x062A, 0x5918 | | | Location: Port_#0003.Hub_#0003 | | | Matching Device ID: USB\COMPOSITE | | | Service: usbccgp | | | Driver: usbccgp.sys, 4/12/2018 02:33:45, 168864 bytes | | | | | +-+ USB Input Device | | | | Vendor/Product ID: 0x062A, 0x5918 | | | | Location: 0000.001d.0000.001.003.000.000.000.000 | | | | Matching Device ID: USB\Class_03&SubClass_01 | | | | Service: HidUsb | | | | Driver: hidusb.sys, 4/12/2018 02:33:45, 42496 bytes | | | | Driver: hidclass.sys, 4/12/2018 02:33:45, 173568 bytes | | | | Driver: hidparse.sys, 6/8/2018 12:01:36, 46080 bytes | | | | | | | +-+ HID Keyboard Device | | | | | Vendor/Product ID: 0x062A, 0x5918 | | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD | | | | | Service: kbdhid | | | | | Driver: kbdhid.sys, 4/12/2018 02:33:45, 40448 bytes | | | | | Driver: kbdclass.sys, 4/12/2018 02:33:45, 63904 bytes | | | | | | +-+ USB Input Device | | | | Vendor/Product ID: 0x062A, 0x5918 | | | | Location: 0000.001d.0000.001.003.000.000.000.000 | | | | Matching Device ID: USB\Class_03&SubClass_01 | | | | Service: HidUsb | | | | Driver: hidusb.sys, 4/12/2018 02:33:45, 42496 bytes | | | | Driver: hidclass.sys, 4/12/2018 02:33:45, 173568 bytes | | | | Driver: hidparse.sys, 6/8/2018 12:01:36, 46080 bytes | | | | | | | +-+ HID-compliant mouse | | | | | Vendor/Product ID: 0x062A, 0x5918 | | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE | | | | | Service: mouhid | | | | | Driver: mouhid.sys, 4/12/2018 02:33:45, 33280 bytes | | | | | Driver: mouclass.sys, 4/12/2018 02:33:45, 56728 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + PC/AT Enhanced PS/2 Keyboard (101/102-Key) | Matching Device ID: *PNP030B | Service: i8042prt | Driver: i8042prt.sys, 4/12/2018 02:33:45, 105984 bytes | Driver: kbdclass.sys, 4/12/2018 02:33:45, 63904 bytes | + ASUS Touchpad | Matching Device ID: ACPI\FLT0101 | Upper Filters: AsusTP | Service: i8042prt | Driver: AsusTP.sys, 3/9/2017 11:19:12, 124928 bytes | Driver: mouclass.sys, 4/12/2018 02:33:45, 56728 bytes | Driver: i8042prt.sys, 4/12/2018 02:33:45, 105984 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 195.1 GB Total Space: 300.0 GB File System: NTFS Model: ST1000LM024 HN-M101MBB Drive: D: Free Space: 329.4 GB Total Space: 653.3 GB File System: NTFS Model: ST1000LM024 HN-M101MBB Drive: E: Model: MAT!@#$A DVD-RAM UJ8G6 Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.17134.0137 (English), 6/15/2018 07:36:47, 159744 bytes -------------- System Devices -------------- Name: Intel(R) 8 Series LPC Controller (Premium SKU) - 9C43 Device ID: PCI\VEN_8086&DEV_9C43&SUBSYS_16CD1043&REV_04\3&11583659&0&F8 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:42, 18848 bytes Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) Device ID: PCI\VEN_8086&DEV_9C31&SUBSYS_201F1043&REV_04\3&11583659&0&A0 Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 10.00.17134.0001 (English), 4/12/2018 02:33:45, 434592 bytes Driver: C:\Windows\system32\DRIVERS\UMDF\UsbXhciCompanion.dll, 10.00.17134.0001 (English), 4/12/2018 02:33:45, 123576 bytes Name: Intel(R) 8 Series PCI Express Root Port #3 - 9C14 Device ID: PCI\VEN_8086&DEV_9C14&SUBSYS_16CD1043&REV_E4\3&11583659&0&E2 Driver: C:\Windows\system32\DRIVERS\pci.sys, 10.00.17134.0254 (English), 8/9/2018 07:54:29, 375704 bytes Name: Intel(R) Dynamic Platform and Thermal Framework Processor Participant Device ID: PCI\VEN_8086&DEV_0A03&SUBSYS_16CD1043&REV_0B\3&11583659&0&20 Driver: C:\Windows\system32\DRIVERS\dptf_cpu.sys, 8.01.10603.0192 (English), 8/13/2015 00:54:46, 53752 bytes Driver: C:\Windows\system32\DRIVERS\WdfCoInstaller01011.dll, 1.11.9200.16384 (English), 8/13/2015 00:54:46, 1807544 bytes Name: Intel(R) 8 Series Thermal - 9C24 Device ID: PCI\VEN_8086&DEV_9C24&SUBSYS_16CD1043&REV_04\3&11583659&0&FE Driver: n/a Name: Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26 Device ID: PCI\VEN_8086&DEV_9C26&SUBSYS_201F1043&REV_04\3&11583659&0&E8 Driver: C:\Windows\system32\drivers\usbehci.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:45, 95648 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:45, 412576 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:45, 514464 bytes Name: NVIDIA GeForce 840M Device ID: PCI\VEN_10DE&DEV_1341&SUBSYS_16CD1043&REV_A2\4&258BAB43&0&00E4 Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\dbInstaller.exe, 24.21.0014.1163 (English), 9/19/2018 16:27:48, 723712 bytes Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\nvdrsdb.bin, 9/19/2018 00:18:34, 1532700 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\NvContainerSetup.exe, 1.00.0007.0000 (English), 9/19/2018 16:28:16, 4438976 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\NvCplSetupInt.exe, 1.00.0007.0000 (English), 9/19/2018 16:28:16, 101349576 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\DisplayDriverRAS.dll, 1.10.0000.0000 (English), 9/19/2018 16:27:48, 1843784 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 6/1/2018 13:16:07, 27203 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 9/19/2018 16:27:56, 858584 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0014.1163 (English), 9/19/2018 16:28:18, 429168 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 9/19/2018 00:18:34, 104239 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0014.1163 (English), 9/19/2018 16:28:26, 538048 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0014.1163 (English), 9/19/2018 16:28:34, 949304 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\OpenCL32.dll, 2.02.0001.0000 (English), 9/19/2018 16:29:34, 457256 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\OpenCL64.dll, 2.02.0001.0000 (English), 9/19/2018 16:29:34, 551856 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvlddmkm.sys, 24.21.0014.1163 (English), 9/19/2018 16:28:32, 20177280 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nv-vk64.json, 9/19/2018 00:18:34, 669 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvcbl64.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:00, 489888 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvd3dumx.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:44, 21143824 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvd3dumx_cfg.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:48, 21565816 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvdlistx.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:58, 194504 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumdx.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:08, 952824 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvoglv64.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:42, 39463544 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvoptix.dll, 5.02.0000.0000 (English), 9/19/2018 16:28:50, 48343264 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvrtum64.dll, 24.21.0014.1163 (English), 9/19/2018 16:29:00, 20020568 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvwgf2umx.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:38, 38472000 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvwgf2umx_cfg.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:48, 39503256 bytes Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0014.1163 (English), 9/19/2018 16:28:22, 1942608 bytes Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0014.1163 (English), 9/19/2018 16:28:28, 1444632 bytes Driver: C:\Windows\system32\NvIFROpenGL.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:30, 629312 bytes Driver: C:\Windows\system32\nvEncodeAPI64.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:02, 816680 bytes Driver: C:\Windows\system32\nvapi64.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:26, 4940184 bytes Driver: C:\Windows\system32\nvcompiler.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:08, 40439864 bytes Driver: C:\Windows\system32\nvcuda.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:32, 19707320 bytes Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0014.1163 (English), 9/19/2018 16:28:18, 4778432 bytes Driver: C:\Windows\system32\nvfatbinaryLoader.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:04, 1159904 bytes Driver: C:\Windows\system32\nvinfo.pb, 9/19/2018 00:18:34, 46192 bytes Driver: C:\Windows\system32\nvopencl.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:18, 35298928 bytes Driver: C:\Windows\system32\nvptxJitCompiler.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:26, 15561568 bytes Driver: C:\Windows\system32\vulkan-1-999-0-0-0.dll, 1.01.0082.0000 (English), 9/19/2018 16:29:40, 978296 bytes Driver: C:\Windows\system32\vulkan-1.dll, 1.01.0082.0000 (English), 9/19/2018 16:29:40, 978296 bytes Driver: C:\Windows\system32\vulkaninfo-1-999-0-0-0.exe, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 268144 bytes Driver: C:\Windows\system32\vulkaninfo.exe, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 268144 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nv-vk32.json, 9/19/2018 00:18:34, 669 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvd3dum.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:38, 17596832 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvd3dum_cfg.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:54, 17940456 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvdlist.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:56, 169248 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvldumd.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:08, 795192 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvoglv32.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:36, 29399512 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvwgf2um.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:30, 32820880 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_27a8d1f755bbaf69\nvwgf2um_cfg.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:56, 33950816 bytes Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0014.1163 (English), 9/19/2018 16:28:22, 1457776 bytes Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0014.1163 (English), 9/19/2018 16:28:28, 1115008 bytes Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:30, 518776 bytes Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:02, 654856 bytes Driver: C:\Windows\SysWow64\nvapi.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:24, 4199904 bytes Driver: C:\Windows\SysWow64\nvcompiler.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:02, 35312776 bytes Driver: C:\Windows\SysWow64\nvcuda.dll, 24.21.0014.1163 (English), 9/19/2018 16:27:28, 16986928 bytes Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0014.1163 (English), 9/19/2018 16:28:16, 4189120 bytes Driver: C:\Windows\SysWow64\nvfatbinaryLoader.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:04, 907288 bytes Driver: C:\Windows\SysWow64\nvopencl.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:12, 29974456 bytes Driver: C:\Windows\SysWow64\nvptxJitCompiler.dll, 24.21.0014.1163 (English), 9/19/2018 16:28:24, 12934280 bytes Driver: C:\Windows\SysWow64\vulkan-1-999-0-0-0.dll, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 845176 bytes Driver: C:\Windows\SysWow64\vulkan-1.dll, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 845176 bytes Driver: C:\Windows\SysWow64\vulkaninfo-1-999-0-0-0.exe, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 243576 bytes Driver: C:\Windows\SysWow64\vulkaninfo.exe, 1.01.0082.0000 (English), 9/19/2018 16:29:42, 243576 bytes Driver: C:\Windows\system32\nvdispco6441163.dll, 2.00.0053.0004 (English), 9/19/2018 16:28:22, 2017720 bytes Driver: C:\Windows\system32\nvdispgenco6441163.dll, 2.00.0026.0002 (English), 9/19/2018 16:28:22, 1468400 bytes Name: Broadcom 802.11n Network Adapter Device ID: PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\00007DFFFFE6ACB500 Driver: C:\Windows\system32\DRIVERS\bcmwl63a.sys, 7.35.0290.0000 (English), 7/14/2015 10:16:12, 11236088 bytes Driver: C:\Windows\system32\bcmihvsrv64.dll, 7.35.0290.0000 (English), 7/14/2015 10:16:12, 4134920 bytes Driver: C:\Windows\system32\bcmihvui64.dll, 7.35.0290.0000 (English), 7/14/2015 10:16:12, 3779592 bytes Name: Intel(R) 8 Series SMBus Controller - 9C22 Device ID: PCI\VEN_8086&DEV_9C22&SUBSYS_16CD1043&REV_04\3&11583659&0&FB Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_8086&DEV_0A04&SUBSYS_16CD1043&REV_0B\3&11583659&0&00 Driver: n/a Name: Intel(R) 8 Series PCI Express Root Port #5 - 9C18 Device ID: PCI\VEN_8086&DEV_9C18&SUBSYS_16CD1043&REV_E4\3&11583659&0&E4 Driver: C:\Windows\system32\DRIVERS\pci.sys, 10.00.17134.0254 (English), 8/9/2018 07:54:29, 375704 bytes Name: Intel(R) 8 Series PCI Express Root Port #1 - 9C10 Device ID: PCI\VEN_8086&DEV_9C10&SUBSYS_16CD1043&REV_E4\3&11583659&0&E0 Driver: C:\Windows\system32\DRIVERS\pci.sys, 10.00.17134.0254 (English), 8/9/2018 07:54:29, 375704 bytes Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_9C3A&SUBSYS_16CD1043&REV_04\3&11583659&0&B0 Driver: C:\Windows\system32\DRIVERS\TeeDriverW8x64.sys, 11.00.0000.1157 (English), 7/10/2015 16:35:26, 193336 bytes Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_200F1043&REV_10\33224303684CE00000 Driver: C:\Windows\system32\DRIVERS\rt640x64.sys, 9.01.0406.2015 (English), 4/12/2018 02:33:42, 604160 bytes Name: Standard SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_9C03&SUBSYS_16CD1043&REV_04\3&11583659&0&FA Driver: C:\Windows\system32\DRIVERS\storahci.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:42, 156056 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_9C20&SUBSYS_16CD1043&REV_04\3&11583659&0&D8 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:39, 86016 bytes Driver: C:\Windows\system32\DRIVERS\drmk.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:39, 98304 bytes Driver: C:\Windows\system32\DRIVERS\portcls.sys, 10.00.17134.0001 (English), 4/12/2018 02:33:39, 379392 bytes Name: Intel(R) 8 Series PCI Express Root Port #4 - 9C16 Device ID: PCI\VEN_8086&DEV_9C16&SUBSYS_16CD1043&REV_E4\3&11583659&0&E3 Driver: C:\Windows\system32\DRIVERS\pci.sys, 10.00.17134.0254 (English), 8/9/2018 07:54:29, 375704 bytes Name: Intel(R) HD Graphics Family Device ID: PCI\VEN_8086&DEV_0A16&SUBSYS_16CD1043&REV_0B\3&11583659&0&10 Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 20.19.0015.4549 (English), 11/30/2016 22:56:00, 7969760 bytes Driver: C:\Windows\system32\igd10iumd64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:00, 16446360 bytes Driver: C:\Windows\system32\igd10idpp64.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:54, 312328 bytes Driver: C:\Windows\system32\igd11dxva64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:02, 33479896 bytes Driver: C:\Windows\system32\igd12umd64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:08, 4270704 bytes Driver: C:\Windows\system32\igdumdim64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:28, 39863888 bytes Driver: C:\Windows\system32\igdail64.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:38, 193032 bytes Driver: C:\Windows\system32\igfxcmrt64.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:50, 184008 bytes Driver: C:\Windows\system32\igfx11cmrt64.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:42, 182984 bytes Driver: C:\Windows\system32\igfxcmjit64.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:18, 1590792 bytes Driver: C:\Windows\system32\igdde64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:10, 223272 bytes Driver: C:\Windows\system32\IntelCpHDCPSvc.exe, 1.00.0000.0001 (English), 11/30/2016 22:58:02, 448480 bytes Driver: C:\Windows\system32\igdusc64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:34, 6696848 bytes Driver: C:\Windows\system32\igc64.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:44, 15488952 bytes Driver: C:\Windows\system32\igdmd64.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:18, 2393192 bytes Driver: C:\Windows\SysWow64\igd10iumd32.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:56, 13056568 bytes Driver: C:\Windows\SysWow64\igd10idpp32.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:50, 297192 bytes Driver: C:\Windows\SysWow64\igd11dxva32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:00, 34825520 bytes Driver: C:\Windows\SysWow64\igd12umd32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:06, 4239728 bytes Driver: C:\Windows\SysWow64\igdumdim32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:24, 38903920 bytes Driver: C:\Windows\SysWow64\igdail32.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:34, 173576 bytes Driver: C:\Windows\SysWow64\igdde32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:08, 181856 bytes Driver: C:\Windows\SysWow64\igfxcmrt32.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:46, 160296 bytes Driver: C:\Windows\SysWow64\igfx11cmrt32.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:38, 160296 bytes Driver: C:\Windows\SysWow64\igfxcmjit32.dll, 5.00.0000.1148 (English), 11/30/2016 22:56:16, 1178632 bytes Driver: C:\Windows\SysWow64\igdusc32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:30, 5140496 bytes Driver: C:\Windows\SysWow64\igc32.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:40, 13483224 bytes Driver: C:\Windows\SysWow64\igdmd32.dll, 20.19.0015.4549 (English), 11/30/2016 22:56:14, 1858664 bytes Driver: C:\Windows\SysWow64\iglhcp32.dll, 3.00.0001.0026 (English), 11/30/2016 22:57:02, 205384 bytes Driver: C:\Windows\SysWow64\iglhsip32.dll, 9.00.0030.9000 (English), 11/30/2016 22:57:10, 1814088 bytes Driver: C:\Windows\SysWow64\IntelCpHeciSvc.exe, 9.00.0031.9015 (English), 11/30/2016 22:58:06, 301536 bytes 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C:\Windows\system32\difx64.exe, 1.04.0003.0000 (English), 11/30/2016 22:54:44, 175072 bytes Driver: C:\Windows\system32\igfxDH.dll, 6.15.0010.4549 (English), 11/30/2016 22:56:36, 756744 bytes Driver: C:\Windows\system32\igfxDHLib.dll, 1.00.0000.0000 (Invariant Language), 11/30/2016 22:56:38, 84488 bytes Driver: C:\Windows\system32\igfxDHLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 11/30/2016 22:56:40, 95240 bytes Driver: C:\Windows\system32\igfxDI.dll, 6.15.0010.4549 (English), 11/30/2016 22:56:44, 399368 bytes Driver: C:\Windows\system32\igfxDILib.dll, 1.00.0000.0000 (Invariant Language), 11/30/2016 22:56:46, 29192 bytes Driver: C:\Windows\system32\igfxDILibv2_0.dll, 1.00.0000.0000 (Invariant Language), 11/30/2016 22:56:48, 29192 bytes Driver: C:\Windows\system32\igfxLHM.dll, 6.15.0010.4549 (English), 11/30/2016 22:57:16, 2142216 bytes Driver: C:\Windows\system32\igfxLHMLib.dll, 1.00.0000.0000 (Invariant Language), 11/30/2016 22:57:18, 22536 bytes Driver: 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6.15.0010.4549 (English), 11/30/2016 22:57:04, 52744 bytes Driver: C:\Windows\system32\ig75icd64.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:14, 11753480 bytes Driver: C:\Windows\SysWow64\ig75icd32.dll, 20.19.0015.4549 (English), 11/30/2016 22:55:10, 8738312 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt, 11/30/2016 02:56:20, 1981 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt, 11/30/2016 02:56:20, 9788 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini, 11/30/2016 02:56:20, 34 bytes Driver: C:\Windows\SysWow64\Intel_OpenCL_ICD32.dll, 2.00.0002.0000 (English), 11/30/2016 22:58:54, 103944 bytes Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 20.19.0015.4549 (English), 11/30/2016 22:58:10, 318472 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:56, 373256 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:48, 7126536 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:34, 1408520 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:26, 522760 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl, 11/30/2016 02:56:20, 1223604 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o, 11/30/2016 02:56:20, 296664 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl, 11/30/2016 02:56:20, 389300 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl, 11/30/2016 02:56:20, 1157132 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o, 11/30/2016 02:56:20, 287436 bytes Driver: 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3.04.0000.0000 (English), 11/30/2016 23:01:54, 5238280 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll, 4.02.2014.0601 (English), 11/30/2016 23:01:14, 208544 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll, 4.02.2014.0601 (English), 11/30/2016 23:01:06, 360104 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb_preview.dll, 4.02.2013.1002 (), 11/30/2016 23:01:24, 356008 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\common\clbltfnshared.rtl, 11/30/2016 02:56:20, 1026520 bytes Driver: C:\Windows\system32\Intel_OpenCL_ICD64.dll, 2.00.0002.0000 (English), 11/30/2016 22:59:00, 99848 bytes Driver: C:\Windows\system32\IntelOpenCL64.dll, 20.19.0015.4549 (English), 11/30/2016 22:58:14, 416264 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll, 5.02.0000.10094 (English), 11/30/2016 23:01:00, 428552 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:50, 9629192 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:38, 1628168 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll, 5.02.0000.10094 (English), 11/30/2016 23:00:32, 669192 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl, 11/30/2016 02:56:20, 1226660 bytes Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o, 11/30/2016 02:56:20, 358288 bytes juanPZ12 6d
2d Controller support Since it will require some investment from my behalf just to see if it works, I want if possible to have some confirmation if the Mac version of the game supports Xbox One or Dualshock 4 key mapping ( in most of the games the mapping comes in the settings only when you plug in the controller, therefore as I stated, it will require some investment from my behalf and I don't want to throw in money for a thing that can prove itself futile ). Thank you in advance for any future responses.RaaD13 2d
04 Dec 144hz Gsync / Vsync woes OK so there is definitely something awry here. I follow the common guidelines for Gsync users. Nvidia driver Vsync on standard, ingame off, RTSS framelimiter to 159fps (basically your monitor refresh rate minus one or two frames). Ingame, I can see the resolution and refreshrate options correctly. BUT! There is no difference visually or in FPS counters (ingame, monitor, MSI Afterburner, take your pick) between 2560x1440x159 or 2560x1440x59 or anything in between! The FPS remains at 130fps on average in town. Gsync works fine always, I could even turn on an overlay indicator for it when it is working through Nvidia Inspector. WTF is going on?? Possibilities: 1. FPS counter correct, we see 130fps and Gsync causes no tearing. 2. D3 always reverts to desktop refresh rate, despite what you set it at ingame, BUT!, changing desktop refresh rate to 60hz made no difference to FPS, so...wtf?? 3. D3 is perma-locked at 60fps (or whatever) and FPS counters are bs and confused, and any smoothness effect is due to GSync, NOT 144hz+ refresh rates. Number 2 is pretty much invalid, as I refuted it with setting desktop refresh rates to 60hz. Number 1 is the ideal choice, but could be naive. Number 3 is the pessimistic choice, and could very well be the correct one. My testing kinda hit a wall when I cannot lower the refresh rate settings in D3 in any conceivable way anymore. I mean, RTSS and maybe even ingame frameratelimiter will work, but that is not really testing refresh rates. Ingame Vsync and Nvidia Vsync seem to have NO EFFECT whatsoever on D3 64-bit Win10. Please help and chime in if anyone has more info/testing/experience? I'm so confused.rojimboo1 04 Dec
03 Dec Problem with the change of the purchased battletag I have purchased a change of battletag, the problem is that 2 months after changing batteltag to the new one I made a record in a "greater rift", the result on the leaderboard is displayed under the old battletag (not the new one, which I bought). I tried to solve the problem with the help of support on the page battle.net, but they are helplessly spreading their hands and say that the problem lies with the developers. I've paid for the change of battletag but still records on the leaderboard are under the old bt. Additionally on the page battle.net can't view my profile, becasue it says that "Profile Unavailable".LadyAnna1 03 Dec
03 Dec GRAYSCREENE ID:8BD9737B-A00C-4EB9-A9CC-F991ACD40938 I have problem executing D3 game, when I press "play" there is a grey screen I have done everything, reinstalling the game, windows, etc etc. This my information about DxDiag: https://ufile.io/krwqq The D3Prefs.txt https://ufile.io/l4df4 File D3Debug: https://ufile.io/n0hb1 Please help!!juanPZ1 03 Dec
03 Dec Code 300016 for upgrade and purchase I purchased the Battle chest pack, but couldn't upgrade the starter edition with the Reaper of souls expansion and definitely the necromancer one too. Can anyone help ?Ekkie1 03 Dec
03 Dec Code 300016 for upgrade and purchase I purchased the Battle chest pack, but couldn't upgrade the starter edition with the Reaper of souls expansion and definitely the necromancer one too. Can anyone help ?Ekkie1 03 Dec
02 Dec Question for lost game key Hello before 2-3 years i buy diablo 3 game i entered key and play now i lost the cd and key did you know how to restore this key in my accaunt ?SkyNet1 02 Dec
01 Dec Lag spikes since 2 days ago this is my MTR report when trying to reach diablo 3 servers. ... It is obvious i am loosing a lot of packets here: 7.|-- 80.249.209.207 0.0% 10 18.2 18.2 18.2 18.3 0.0 i just don't know what this ip adress represents and how to fix it.icetea6 01 Dec
01 Dec PS4 ( UK DISC ) Stuck on Russian Language. PS4 ( Hard Copy UK Version ) I have just installed the game and the entire game is in Russian, I checked the disc and there only seems to be one file to upload. Surely there is a fix ? and a UK/English speaking country had the ability to play the game in English. Has anyone had this issue or got a fix ? Ive tried the to uninstall and install it again. Very frustrating to say the least.Rennick1 01 Dec
01 Dec game is in chinese After the last patch is the whole game in chinese. I can´t do anything.HiddenTroll1 01 Dec
01 Dec game is in chinese After the last patch is the game in chinese. I can´t do anything.HiddenTroll1 01 Dec
01 Dec Missing Necromancer! Dear Blizzard employe. Yesterday I purchased and played the new DLC, where I leveled up a necromancer named "Angmar" to level 40(ish). After passing out in bed and later getting up, logging in and seeing my fresh new necromancer is gone from my character tap. To be honest, i´m slightly pissed at the wasted time, so i´d appreciate a swift respond into why he is gone and how I can regain him. Thanks in advance.Shaddix15 01 Dec
30 Nov Buying the game I am thinking of buying the game while it is on sale. My question is whether it's a digital or a hard copy when I order it via battle.netIvanSenpai20 30 Nov
29 Nov ERROR 1016, MTR TEST ERROR 1016 Here is my MTR report as requested.....RUN MTR & START PALYING DIABLO3 AFTER 10-15MIN SUDDEN POP UP DISCONNECT FROM SERVER ; ERROR 1016 my line is still working fine & running..... seriously i dont think is problem from our side ISP OR PC.... last week i just bought diablo3 on black Friday & i manage to finish my character monk to level 70 no disconnection at all but ever since i am at adventure mode i started to have this problem especially N rift event started then i have this error message... i am using a new computer system build 1month ago @win10, ryzen 5 2600 ,zotec1060, 16gb 2666 specification....i dont think i am not up to specification. please do something on this on issues.....i am pretty sure the method flushing dns does not work at all..... |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | MAXISGATEWAY - 99 | 94028 | 1609 | 1 | 4 | 21 | 2 | | 10.107.0.1 - 96 | 35068 | 1614 | 25 | 32 | 120 | 26 | | No response from host - 100 | 14092 | 0 | 0 | 0 | 0 | 0 | | 58.71.243.49 - 96 | 37088 | 1614 | 27 | 33 | 153 | 41 | | 58.71.244.246 - 61 | 474 | 189 | 0 | 32 | 87 | 28 | | 58.71.241.21 - 96 | 32140 | 1605 | 27 | 34 | 181 | 27 | | No response from host - 100 | 14091 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14090 | 0 | 0 | 0 | 0 | 0 | | 172.22.144.146 - 96 | 36605 | 1614 | 28 | 32 | 53 | 38 | | ae-9.r20.kslrml02.my.bb.gin.ntt.net - 96 | 36140 | 1614 | 28 | 37 | 172 | 30 | | ae-11.r30.tokyjp05.jp.bb.gin.ntt.net - 3 | 1483 | 1449 | 98 | 101 | 219 | 99 | | ae-3.r22.sttlwa01.us.bb.gin.ntt.net - 1 | 1606 | 1603 | 202 | 206 | 234 | 213 | | ae-0.r24.nycmny01.us.bb.gin.ntt.net - 98 | 53715 | 1608 | 258 | 264 | 341 | 259 | | ae-1.r08.nycmny01.us.bb.gin.ntt.net - 1 | 1613 | 1612 | 267 | 271 | 342 | 268 | | ae-1.amazon.nycmny01.us.bb.gin.ntt.net - 1 | 1609 | 1607 | 270 | 275 | 363 | 272 | | No response from host - 100 | 14097 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14096 | 0 | 0 | 0 | 0 | 0 | | 52.93.4.201 - 1 | 1613 | 1612 | 267 | 277 | 363 | 270 | | 52.93.4.40 - 1 | 1613 | 1612 | 263 | 269 | 335 | 265 | | No response from host - 100 | 14093 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14085 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14078 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14092 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14091 | 0 | 0 | 0 | 0 | 0 | | 54.240.244.23 - 98 | 65211 | 1548 | 368 | 375 | 506 | 371 | | No response from host - 100 | 14089 | 0 | 0 | 0 | 0 | 0 | | 54.240.244.21 - 96 | 1230 | 57 | 0 | 385 | 398 | 383 | | No response from host - 100 | 14097 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14092 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 14088 | 0 | 0 | 0 | 0 | 0 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderEOooooOE3 29 Nov
29 Nov 32bit crash at start 76D114A7-1294-4C1B-BA79-4261C1D1E801 is report code. I wanted to try 32bit version for increase my fps and reduce stutter problem but when I try to start as 32bit I get instant crashes. Updated drivers and closed logitech software etc but not solved my problem. Also posting my error log. https://drive.google.com/file/d/1jVi1SJFEy789BfNqOarHndfRYT7fkBnF/view?usp=sharingFevz5 29 Nov
2d There was a problem joining the game Blizz or Nintendo techs, We know there is some connection error in the game and we could reset it by change our Network settings from Online to Local communication and back to Online. Most of the time it fixed the problem and we could join eachother game. Now that works not anymore - restarting D3 does also not solve the problem. I’ve played with the persons before so there is something new wrong. Any updates on the problem or fix underway? GreetingsRevah2 2d
27 Nov Diablo 3 wont start So i just baught the game again only to find it does not start. went through the forums and did all the steps i can. deleting the blizzard app and restart. repair tool and restart and nothing works so far. all drivers are up to date. any pointers?WizardSleave6 27 Nov
28 Nov [PS4] Season journey not progressing Hi, I'm playing a wizard on PS4 on softcore and season 15 I completed all journey achievements but it stays locked at destroyer. Destroyer is showing as fully completed and the frame reward was granted to me. For Conqueror it shows 8/8 completed but it doesn't unlock the reward. Guardian is also showing 6/6 but tells me logically "you must complete previous step to unlock this" - conqueror should be unlocked as I performed all steps but it doesn't. https://ibb.co/ZWrjG9n - Guardian view https://ibb.co/s90VLnb - Conqueror view https://ibb.co/9tK7mcF - Destroyer view Could you please help me out ? ThanksEhpaf1 28 Nov
27 Nov Error 1060 I keep getting this error out of nowhere. There's absolutely no lag or anything before this happens, it just happens at random and to much trouble, whenever I'm in a Greater Rift.Natrinity8 27 Nov
27 Nov Hard Lag! Pls Help! Hi! I have a very big problem with my D3. It is freezing and lagging already in the loading screen, very very big lag, and after this i have 10-20 FPs in the game maybe, the animations are fuking slow, on low setting and max settings too. I played with game at Necromancer patch and it was perfect. So what should i do? Oh! And somedays (REARLY) i start the game and runnin perfect but for example today the game is UNPLAYABLE! My internet is good, i have 4ms ping, the Path of Exile is running perfect with Ultra settings continuously. I dont know, i would like to play on PTR but... Sry my english :)AlfaRomeo1 27 Nov
25 Nov where are my rewards only got 1 haedrigs gift after i completed chapter 4 i havent got any at chapter 2 and 3 any help?Fridtpup1 25 Nov
25 Nov BUG DOING BOUNTIES BOSS 1 HP I WAS DOING BOUNTIES WITH 2 FRIEND AND WE LET THE LAST BOSS OF LAST BOUNTIE AT 1 HP AND HE IS NOT platypus DYING, I HAVE THE PICTURES OF ALL, WE WANT OUR REWARDLlegenda2 25 Nov
25 Nov code 1016 and 3006 diconnects anyone suffers same?Ctxprince22 25 Nov
23 Nov Black Friday Deluxe edition upgrade question I've been really hoping to one day be able to attain the original Diablo 3 collectors edition exclusive in-game content (angelic wings, WoW fetish shaman pet). I noticed today that RoS Digital Deluxe Edition was on sale, and in the small picture there where it shows the included items, you can also see the D3 exclusive in-game items mentioned above. Does this mean that I would indeed get both D3 and RoS exclusive in-game items? Since that would make me extremely happy, and would definitely instantly buy it. It's something I've been craving for years... (Hope it's not just false marketing :D)Lähiörotta9 23 Nov
23 Nov cannot remove wing of valor wing of valor stuck in my stashdoraemon5 23 Nov
23 Nov Diablo III Retail Not Responding Good Day! Please see DxDiag and MSInfo. DxDiag - https://pastebin.com/R8JU7BsH MSInfo - https://pastebin.com/s3YeQvK2 Thanks.OneSoulRock3 23 Nov
22 Nov DirectX issues I've been getting problems since a recent Battle.net update where my screen goes completely blank but I can hear game sounds in the background. When I switch to Windows 10 and back again, I briefly see the character screen for a couple of moments before it goes blank again. Everything was fine until I got the update three hours ago approximately and now I can't see anything besides the gauntlet cursor/pointer. ------------------ System Information ------------------ Time of this report: 10/29/2015, 12:54:18 Machine name: GHOST Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150930-1750) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 5720 BIOS: A19 Processor: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz (8 CPUs), ~2.1GHz Memory: 8192MB RAM Available OS Memory: 8046MB RAM Page File: 3931MB used, 12307MB available Windows Dir: C:\WINDOWS DirectX Version: 11.2 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.10240.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. More details available if/as required..;Drakonix2 22 Nov
22 Nov Status message isn't working As said above, i can set of status message, but it won't broadcast. Please check, thanks in advance ;)SDBPlissken1 22 Nov
22 Nov Old PTR i have an old PTR client, when i install it , its says uninstal cus the game is not aktive anymore? it seems to block for the new one ? how do i fix that?carpediem2 22 Nov
22 Nov Status message isn't working As said above, i can set of status message, but it won't broadcast. Please check, thanks in advance ;)SDBPlissken1 22 Nov
21 Nov Is it possible for a refund? So I came back for the necro pack and not to offend anyone of the devs, but it really is not something for me. Is there a chance for a refund or do Blizzard not do these thing and am I just spoiled by Steam? :PRmpz11 21 Nov
21 Nov Redeem: Oooops, something went wrong Hello to Blizzard and all Diablo III fans! I have a very big problem. I bought your game from local game shop Sancta Domenica, Diablo III Reaper of Souls, but every time I try to redeem a code your website says: oooops, something went wrong! What to do Blizzard? I didn't even start my game yet because of this... :( edit: My version of the game is EU. I selected EU and was on EU version of the page. I hope that someone can help me... Regards spanjamanŠpanjaman13 21 Nov
21 Nov Cant retrive stashed items from last season. I cant retrive my Stashed items from last season whats wrong :) ?ROBINWEST4 21 Nov
21 Nov Delux upgrade not given bonus items Recently upgraded to delux not recived new pet or transmog items yet had for a few days now when would I receive themLordConan1 21 Nov
20 Nov diablo Hey guyz i have diablo 3 on discs havnt played in ages i upgraded my pc a while bk and had no need for a dvd,do i have to pay again for the digital download or is it free many thnxroxter1 20 Nov