Technical Support

26 Aug CROWDS on Twitter - Third Time's the Charm Remember last time? Not long ago, we ran a second season for our CROWDS initiative - a program by which knowledgeable players could help their peers on Twitter by answering their questions using an Android smartphone app. This app makes our official Twitter channels work almost like our forums, in that it provides greater visibility for posts seeking helpful advice, making it easier for other players to join in the conversation. Season 3 is starting now, so whether you want to maintain your standing from last time, have another shot at the top, or are just joining us now, this is the perfect time to become a contributor! Like last time, the best helpers will join the support website's Hall of Fame and will be rewarded with prizes such as Hearthstone card packs or loot boxes for Overwatch and Heroes of the Storm. For details on CROWDS and how to use the app, be sure to check out our support site article. See you out there!Tyryndar0 26 Aug
21 Jul Common Connection and Latency Issues - PC/MAC Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpVyraneer5 21 Jul
17 Feb 2015 Common Issues & Fixes – Read Before Posting! Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. Game Icons Instead of Names Players with large friends lists may occasionally only see game icons in their chat feed instead of full names when multiple friends come online AMD Desolate Sands crash Please see here. Missing Cosmetics on Console: Newly created characters are not receiving Angelic Wings or Infernal Helms on log in – Please note: the Angelic Wings will now be found in the Cosmetics section of your Inventory if any characters had them in their Inventory or Stash prior to the patch. Additionally, any Infernal Helms in your Inventory or Stash prior to the patch will still be there I've found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issue you are experiencing for advice on how to resolve: Account & Security (Hacked/Can't login/Authenticator etc.) Installation & Patching (Stuck /slow downloads/BLZXXXXX errors/DVDs etc.) Connection & Latency (Lag/Regular disconnections/Unable to connect etc.) Performance & Stability (Crashes/Low FPS/Freezing etc.) If your issues persist after trying all of the troubleshooting steps in the article, please read this post on how to create an effective thread.Natryndon0 17 Feb 2015
17 Feb 2015 Welcome to the Technical Support Forum! Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here. Accordingly, it is of utmost importance that all players treat each other with courtesy and respect. For more information, please review the Forum Code of Conduct. Our MVPs are also here to help you: Ananda Cazzéh Celiby Danellos DeanX Nyshae Omachi Oussebon Saneko ShammozNatryndon2 17 Feb 2015
10m Update game BLZBNTAGT00000840 Hi! When i tried to update my game yesterday i got the following issus: BLZBNTAGT00000840 I have tried: - restart Battlenet - restart Computer - disable firewall - reinstall Battlenet - reinstall Diablo - manually delete all files (could not delete battle.net.dll) Now i can't download Diablo to reinstall without getting the same messege. Any advide?LomaxSWE0 10m
6h Unable to create game. Getting code 317002 error. Unable to create game. Getting code 317002 error. Game loads, can select my heroes but can't launch/initialise my game. Already tried the clearing blizzard entertainment cache to try and check for game updates. Cheers.Drowzycow51 6h
6h All game characters lost Hi, last week i have error code problem while i playing,disconnecting from game or other problems. now when i try start game my characters was deleted and show me aka "new game". clear cache not help or other "generic options from ""support"" admin just paste "some help" but 1000 poeple here complainsINDRA2 6h
11h Windows 8.1 - Error 1001 Hello! I am having difficulty connecting to the Diablo 3 servers. Everytime I attempt to login, I get "Error 1001" and am booted out. I have tried rebooting the computer, the router, the modem and nothing has worked. I have access to the internet so there is information exchange. I just cannot get logged into the servers to play diablo 3. Please let me know if there is anything I can provide to help remedy the issue.OhmMan1 11h
11h problems after running the game we all normally check and so on or play me game when I'm public to throw it code 317002 what do we know?RoGRoUgE2 11h
22h Your client has been disconnected Hi guys as i start a game i receive that message HelpKhaiman7 22h
1d Endless loading screen and high delay - Udate Hello again, still having the problems mentioned in this post: https://eu.battle.net/forums/en/d3/topic/17616972083?page=1#post-7 (In synthesis: Sometimes endless loading screen. Sometimes high ping. Even with low shown in game ping the game often takes 5-10 second to catch up with mine and monsters movement and damage resulting in my death ). I have done all the tests but can't understand in which point between my client and your servers the problem occurs. Cache cleared, files repaired, drivers up to date, dns flushed, router restarted. Looking Glass with game closed TRACEROUTE: traceroute to 2.35.108.10 (2.35.108.10), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.393 ms 0.419 ms 0.492 ms 2 * * * 3 37.244.10.102 (37.244.10.102) 0.860 ms 0.879 ms 0.957 ms 4 37.244.10.34 (37.244.10.34) 2.291 ms 2.310 ms 2.310 ms 5 cw.telecity1.nl-ix.net (193.239.116.232) 6.200 ms 6.222 ms 6.223 ms 6 ae11-xcr1.amd.cw.net (195.2.25.45) 15.863 ms 15.929 ms 15.903 ms 7 ae4-xcr1.fix.cw.net (195.2.28.30) 7.622 ms 7.512 ms 7.647 ms 8 ae8-xcr1.mlb.cw.net (195.2.2.157) 15.821 ms 15.840 ms 15.845 ms 9 vodafone-it-gw-mlb.cw.net (195.59.1.86) 16.112 ms 16.276 ms 16.183 ms 10 * * * 11 * * * 12 * * * 13 net-2-35-108-10.cust.vodafonedsl.it (2.35.108.10) 24.373 ms 24.591 ms 25.230 ms 25/09/2017 18:22:16 UTC -------------------- PING: PING 2.35.108.10 (2.35.108.10) 56(84) bytes of data. 64 bytes from 2.35.108.10: icmp_seq=1 ttl=53 time=24.9 ms 64 bytes from 2.35.108.10: icmp_seq=2 ttl=53 time=24.5 ms 64 bytes from 2.35.108.10: icmp_seq=3 ttl=53 time=24.4 ms 64 bytes from 2.35.108.10: icmp_seq=4 ttl=53 time=24.3 ms --- 2.35.108.10 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 2998ms rtt min/avg/max/mdev = 24.394/24.595/24.958/0.266 ms 25/09/2017 18:22:16 UTC -------------------- MTR: Start: Mon Sep 25 18:22:16 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 0.7 0.6 0.4 1.1 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.102 0.0% 10 0.9 0.9 0.8 1.0 0.0 4.|-- 37.244.10.34 0.0% 10 0.9 1.2 0.9 2.2 0.0 5.|-- cw.telecity1.nl-ix.net 0.0% 10 0.9 0.9 0.9 1.1 0.0 6.|-- ae11-xcr1.amd.cw.net 0.0% 10 15.9 16.6 15.9 21.7 1.7 7.|-- ae4-xcr1.fix.cw.net 0.0% 10 7.9 7.8 7.5 8.4 0.0 8.|-- ae8-xcr1.mlb.cw.net 0.0% 10 15.8 15.9 15.7 16.1 0.0 9.|-- vodafone-it-gw-mlb.cw.net 0.0% 10 16.4 16.9 16.3 19.1 0.7 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- net-2-35-108-10.cust.vodafonedsl.it 0.0% 10 24.9 24.8 24.5 25.4 0.0 25/09/2017 18:22:16 UTC -------------------- WinMtr with game opened and medium-high latency but no huge freezes/rubbering |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | vodafone.station - 0 | 569 | 569 | 0 | 0 | 16 | 0 | | net-2-35-96-1.cust.vodafonedsl.it - 0 | 569 | 569 | 7 | 9 | 24 | 9 | | 83.224.40.121 - 0 | 569 | 569 | 6 | 8 | 21 | 9 | | 83.224.40.122 - 3 | 514 | 500 | 6 | 8 | 22 | 9 | | ae4-100-xcr1.mlk.cw.net - 3 | 510 | 495 | 7 | 10 | 136 | 19 | | ae1-xcr1.mlb.cw.net - 0 | 569 | 569 | 7 | 9 | 23 | 9 | | ae51-xcr1.fix.cw.net - 0 | 569 | 569 | 15 | 18 | 146 | 18 | | pr01.eqfr5.blizzardonline.net - 0 | 569 | 569 | 16 | 18 | 34 | 18 | | ae1-br01-eqfr5.blizzardonline.net - 0 | 569 | 569 | 16 | 18 | 31 | 18 | | 137.221.65.28 - 0 | 569 | 569 | 22 | 24 | 36 | 24 | | 185.60.112.157 - 0 | 569 | 569 | 22 | 24 | 38 | 25 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Pathping with game closed Tracing route to 185.60.112.157 over a maximum of 30 hops 0 Pake-PC.station [192.168.1.4] 1 vodafone.station [192.168.1.1] 2 net-2-35-96-1.cust.vodafonedsl.it [2.35.96.1] 3 83.224.40.121 4 83.224.40.122 5 ae4-100-xcr1.mlk.cw.net [195.59.1.25] 6 195.2.20.130 7 ae42-xcr1.fix.cw.net [195.2.24.217] 8 pr01.eqfr5.blizzardonline.net [80.81.195.26] 9 ae1-br01-eqfr5.blizzardonline.net [137.221.80.33] 10 137.221.65.28 11 185.60.112.157 Computing statistics for 275 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Pake-PC.station [192.168.1.4] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% vodafone.station [192.168.1.1] 0/ 100 = 0% | 2 8ms 0/ 100 = 0% 0/ 100 = 0% net-2-35-96-1.cust.vodafonedsl.it [2.35.96.1] 0/ 100 = 0% | 3 9ms 0/ 100 = 0% 0/ 100 = 0% 83.224.40.121 0/ 100 = 0% | 4 8ms 0/ 100 = 0% 0/ 100 = 0% 83.224.40.122 0/ 100 = 0% | 5 11ms 0/ 100 = 0% 0/ 100 = 0% ae4-100-xcr1.mlk.cw.net [195.59.1.25] 0/ 100 = 0% | 6 18ms 0/ 100 = 0% 0/ 100 = 0% 195.2.20.130 0/ 100 = 0% | 7 18ms 0/ 100 = 0% 0/ 100 = 0% ae42-xcr1.fix.cw.net [195.2.24.217] 0/ 100 = 0% | 8 --- 100/ 100 =100% 100/ 100 =100% pr01.eqfr5.blizzardonline.net [80.81.195.26] 0/ 100 = 0% | 9 18ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqfr5.blizzardonline.net [137.221.80.33] 0/ 100 = 0% | 10 --- 100/ 100 =100% 100/ 100 =100% 137.221.65.28 0/ 100 = 0% | 11 24ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.157 Trace complete. Rigth now I cannot even load the character because of endless loading screen and even when I enter I have 600-1800 ms ping. I will file a formal complaint to my ISP but what do I even present them if all data is in check? Thanks in advancePake2 1d
1d My authentication key doesnt work (expansion) Hi, I bought the collectors edition and installed it, but i can't upgrade my starter pack with the authentication key ? How can i upgrade my starter pack? Diablo 3 was in the collectors box right? this is what i get as reply : An error has occurred. Your Battle.net account does not have any games that can be upgraded with this game key. Either you have no games that can be upgraded with this key, or you have already upgraded them. grtzMoose12 1d
1d All game characters has beebn lost Hi guys, After last patch my characters have disapeared...... After connectiong to the game I have new hero selection and no my old game characters, tried to relog restart the game nothing...KOSZYK1 1d
1d 1016 Error I keep getting a random 1016 error!iTitanas4 1d
1d Please help me.... stutter problem Hi every 2,3 seconds the background of my game stutters.... its driving me crazy I'm on high end pc, all boxes unticked apart from v sync and even if that's not ticked it still stutters, ive tried changing the audio that doesn't work, ive gone from full screen to windowed and it still doesn't work?? is any 1 else having stuttering provSHIFTY5 1d
1d windows 8.1 after my windows 8 updated to 8.1 my diablo 3 is lagging. what will i do?deewy42024 1d
1d Achievements and season journey display Since Friday I have issues with the achievements and season journey display. At the achievements there are only the placeholders for missing data and the journey screen is just black. What's wrong?Alexus4 1d
2d Crashing upon launch Today, I bought the Diablo 3 Battle Chest, and Rise Of The Necromancer. I installed, and hit play. Watching it begin to launch, it then stops, and gives me this error code: D32D9C3F-F96B-4BA3-9C0A-09BD1D35E2FE I attempted to scan and repair the files, but Battle.net said nothing was wrong. I'd like to know why this game isn't working, Thank you.floppyDisk10 2d
2d No sound. Hello. I played Diablo recently and stuff was working fine, but when I logged in today I got no sound in any stage of the game. I have the same headset, in the same port, with the same settings as last time (As I never unplug it) Here is what I have done; - Checked windows sound mixer (It's not muted, at 100% but no green bar is showing for sound). - I checked all sound settings in game to make sure they were enabled. I disabled sound to then enable sound again, restarted the game but that didn't fix it either. - I've used another headset which did not fix it. - Swapped USB ports. - Checked drivers for both razer synapse software and drivers for my pc. - I get sound in all other blizzard games + everywhere else. I can't think of anything else to do as of now, and hope someone here can point me in another direction, cheers.Fluffy44 2d
3d The code you entered has already been claimed. Hi all, I need help: I installed D3 when it just came out. Now, after not playing it for a while, I want to play it again (reinstalled) so i tried to redeem my code but it says its already been used (by me ofcourse) What can i do? Many thanks RossmoffRossmoff10 3d
3d Intermittent Lag & Packet Loss Im getting some really intermittent but light lag spikes and about 1% packet loss while playing ive run WinMtr and the problem seems to be at 185.60.114.151 2nd to last IP on the trace. Is anyone else getting a similar problem or does anyone have any ideas? Isp is Virgin / UK.Tashy3 3d
3d Game Freezes/Crashes on Greater Rift creation Hi Since the last patch it seems, I've been having a very inconsistent, but very severe problem: - Every now and then (it's incredibly inconsistent), when creating and entering a greater rift, Diablo 3 will freeze - Sound effects will continue to play, but no motion can be made, the Esc menu won't come up, even the initial text box won't disappear - Upon Alt+Tabing or accessting the Task Manager: the mouse pointer refuses to register as clicking anything. Nor can I Alt+F4 out of anything. It is as if DIablo 3 has hicjacked my entire system - Quite literally nothing works to shut it down, save for hard restarting or signing out of the computer's account. - It seems to happen most often while Discord is open, but it isn't consistently repeatable. I've completed numerous rifts and greater rifts with no issue, only to have this suddenly happen. It doesn't matter how long I've been playing either. And it doesn't seem to be related to the tile set; as again, I can't consistently replicate it. This is incredibly frustrating as it just stalls doing anything, and it eats a rift key.LucasShark34 3d
4d GEMS LOST 3RD TIME IN 3WEEKS 1 sec ago Gz Blizz, nice job fixing this problem. Luckly this time i lost 2 augmentation gems lvl 118. Like i said last week, i wasnt using armory so that wasnt the issue, but i discovered something else. When i finished public game bounty with my dh, left it and went private game, the gems were gone and only DPS gems, the defensive gem was still there. This happened last week after going from public to private game, and 30mins ago. So the armory isnt the (only) issue in the case of lost gems. Advice, keep your primary gems socketed in jewelry you dont use in stash, the probabilty of losing those gems is reduced. Thanks to Blizz im not gonna waist my 3rd rollback in 3weeks to get back gems i lost today but would be nice if you finally figure out what the hell is wrong with your game.Aspalathos1 4d
4d Getting error code 1 on authentication Just started getting a error code 1 on authentication. I'm getting the approval on the "Authenticator" app, but when the game launches the authentication spits out a error code 1.Wicked5 4d
5d Error 1060 I keep getting this error out of nowhere. There's absolutely no lag or anything before this happens, it just happens at random and to much trouble, whenever I'm in a Greater Rift.Natrinity6 5d
5d Endless loading screen and in-game latency Never had a problem with Diablo before. Since 3 days ago I cannot go past character selection because the loading screen goes on forever (no freezing because the bottom loading squares are moving). When 1 attempt on 20 goes successfully I have in-game latency that goes between 300 and 1000 (ms). I did not make any change to my pc in the days preceding the problem so it just began appearing with no apparent reason. No problem with my connection either, ping test/ packed loss/ speed tests and other games(even HoTS)/sites are doing ok. Please help, I'd like being able to play at least by the time S12 begins.Pake7 5d
6d diablo 3 is there support FreeSync ? have had support ?nasko0 6d
6d NPC in the wall Environment bugs: NPC was stuck in the wall. I could not kill it. Passage to Corvus, T1, Season 11, 9.18.2017 Character: KlofelpaN3I2 6d
6d no BONE PET in deluxe version. upgraded standard version to deluxe it says i would have "BONES PET", after purchase it say i OWN the pet BUT IN PET LIST IT DOES NOT APPEAR. WHERE TO FIND IT? HELP!!! SHOULD I ASK FOR REFUND? please helpLaurynas1 6d
18 Sep There was a problem logging in. Code 1 Anyone else getting this? edit: The Americastaliababa3 18 Sep
18 Sep Need to know my last login date and time im searching to find my login history.no suspicious login i just want to know what time i did my last login to game.. can anyone help me?tweeked1 18 Sep
17 Sep All my characters are gone... Hi everyone, Ive not played Diablo 3 for a couple of days now and just logged in to find ALL my characters are not there ??? what has happened? Many thanks Glenn - NitroUKNitroUK11 17 Sep
17 Sep Extreme latency problem Hey, i have extrem problem with ping/latency. The game works fine, no ping whatsoever, since i've got 100/10. But when i start playing a rift, or just go out for bounties, the ping (?) i guess goes through the roof! Everything just freezes, i can move, but nothing happens. Can't attack, can't speak to NPC, can't even exit the game, so i have to close it manually. I've tried everthing blizzard recommended, (flushed dns, renew IP, reset network devices etc) Basically everything on this page. ... The Looking glass says this TRACEROUTE: traceroute to 83.227.31.5 (83.227.31.5), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.439 ms 0.417 ms 0.488 ms 2 * * * 3 37.244.10.100 (37.244.10.100) 1.051 ms 1.105 ms 1.248 ms 4 37.244.10.32 (37.244.10.32) 2.417 ms 2.496 ms 2.991 ms 5 ti9000b400.ti.telenor.net (80.249.209.192) 1.071 ms 1.134 ms 1.152 ms 6 ti3004c400-ae2-0.ti.telenor.net (146.172.105.10) 26.757 ms 26.743 ms 26.723 ms 7 ti3006c400-ae1-0.ti.telenor.net (146.172.99.177) 26.820 ms 26.839 ms 26.890 ms 8 ti3221a430-ae1-0.ti.telenor.net (146.172.15.17) 30.228 ms 30.255 ms 30.254 ms 9 static-92-33-4-35.sme.bredbandsbolaget.se (92.33.4.35) 26.607 ms 26.839 ms 26.995 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 17/09/2017 17:25:40 UTC -------------------- PING: PING 83.227.31.5 (83.227.31.5) 56(84) bytes of data. --- 83.227.31.5 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 17/09/2017 17:25:40 UTC -------------------- MTR: Start: Sun Sep 17 17:25:40 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 0.8 0.6 0.4 1.0 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.100 0.0% 10 0.9 1.0 0.8 1.1 0.0 4.|-- 37.244.10.32 0.0% 10 0.9 1.0 0.9 1.1 0.0 5.|-- ti9000b400.ti.telenor.net 0.0% 10 1.3 1.2 0.9 2.1 0.0 6.|-- ti3004c400-ae2-0.ti.telenor.net 0.0% 10 26.9 27.3 26.8 28.4 0.3 7.|-- ti3006c400-ae1-0.ti.telenor.net 0.0% 10 26.8 26.8 26.8 26.9 0.0 8.|-- ti3221a430-ae1-0.ti.telenor.net 0.0% 10 30.2 31.5 30.1 42.8 3.9 9.|-- static-92-33-4-35.sme.bredbandsbolaget.se 0.0% 10 26.8 26.8 26.7 26.9 0.0 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 17/09/2017 17:25:40 UTC -------------------- And WinMTR says this |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.1.1 - 0 | 331 | 331 | 1 | 4 | 26 | 7 | |static-92-33-4-35.sme.bredbandsbolaget.se - 0 | 331 | 331 | 2 | 12 | 610 | 2 | | ti3221a430.ti.telenor.net - 0 | 331 | 331 | 2 | 8 | 100 | 16 | | ti3153c400-ae9-0.ti.telenor.net - 0 | 331 | 331 | 33 | 38 | 121 | 40 | | ti3003c400-ae10-0.ti.telenor.net - 0 | 331 | 331 | 33 | 38 | 112 | 35 | | ti9002b400-ae0-0.ti.telenor.net - 0 | 331 | 331 | 29 | 34 | 119 | 32 | | 195.66.226.234 - 0 | 331 | 331 | 30 | 35 | 114 | 36 | | 37.244.11.33 - 0 | 331 | 331 | 28 | 33 | 111 | 33 | | 24.105.31.30 - 0 | 331 | 331 | 28 | 33 | 98 | 34 | | 37.244.10.103 - 0 | 331 | 331 | 28 | 33 | 109 | 35 | | 185.60.114.151 - 4 | 291 | 281 | 28 | 56 | 639 | 30 | | 185.60.112.157 - 0 | 331 | 331 | 29 | 33 | 99 | 34 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider WinMTR was running when the problem occurred. I have Windows 10, all drivers are updated. Wireless 100 m/bit 5Ghz. Have also uninstalled and reinstalled Diablo 3, i do not experience this problem with any other Blizzard game. Let me know if you need more information. I appreciate all answers and suggestions.Bulten0 17 Sep
17 Sep Lost gems!!! Hey have problems whit armory thing i have lost 2 gems today hade many copys off 1 sort of gems but diffren levels. But when i switch charakters and use the armory gems disepers its not in bag or chest :( Have it happen to anyone eals?Nergall1 17 Sep
17 Sep Primals not dropping I've done level 70 solo Gr since the first week of the season and still aint had a primal drop anyone know whysuperpro92 17 Sep
17 Sep Random crashes to desktop(after Necro patch) Hi, Since i've patched my D3 to Necro, I've been having several crashes per day when playing it. The type of crash is always the same: The game window completely shuts down back to my desktop. I don't have anything else running. (just the battlenet app & skype) I've updated my AMD drivers, all hardware is working properly. The only way to kill the programm, is by Task Manager. So far i always have been lucky, most of the crashes came by teleporting back to town. But yesterday, it happened mid rift, resulting in a death of my char. I know that these are the risks of playing hardcore. But i've never had any of these issues before the Necro patch. Thanks for your input, as I don't want to face this kind of death during season play. (oh and Softcore is not an option) GrtsLeckske7 17 Sep
18 Sep Erroe code 395000 on PTR. Need help! I copied my heroes from my main acc to PTR and it just throws out this message.StaticJ3 18 Sep
16 Sep Loading Screen Freeze Please help! Sometimes the game freezes during loading when I try to enter after selecting my character. The big problem is that I cannot close the game. Alt+Tab or Ctrl+Shift+Esc does not work. The only thing I can do is Sing Out of Windows using Ctrl+Alt+Del. This has started after the Necro was released. Does not happen all the time, only randomly.TonyDiNozzo0 16 Sep
15 Sep We are the champions - Buggy champions Im tryin to do this achievement but there is a problem. Farmed all week, no chance for this champs i think they are all bugged or smt. -Fallen Hellhound -Fallen Mongrel -Fallen Soldier and -Demonic Tremor And i saw some posts about -fallen champs- but ''Demonic Tremor'' has same problem too...Ishamael1 15 Sep
15 Sep Black Hole bug still around The black hole bug where when used in combination with certain other abilities, enemies become unkillable is still around. Sucks when you've only got one bounty left, which deals with clearing an area, and then there's one enemy left, unkillable on 1 hp. Anyone got a workaround to actually kill the affected monsters?OleHenning1 15 Sep
14 Sep "Skeleton Crew" still incredibly buggy The problem isn't with me getting credit for the kills, it's with the weird behaviour of the progress bar. I'll be up to like 300 kills and the next time I look it's dropped down to 200. ...What?Tea1 14 Sep
13 Sep Fix for FPS (Drop-Stutter-Freeze) Greetings, The never ending wrath of FPS and it's minions are finally gave up. My rig: Win 8.1 i7 5930K Corsair Dominator Platinum 16GB 3200MHz DDR4 2x 980 GTX SLI Gigabyte x99 gaming 5 SSD Samsung 850 Pro 512GB HDD Western Digital Caviar Black 1TB XSPC Full watercooling system EVGA SuperNOVA 1300 G2 Power Supply I have tried every single solution to fix the wrath of the FPS, from the Community to Blizzard to Nvidia to Intel to whatever is related to FPS drops thingy and i didn't find a single fix!!! But yesterday while i was in my bed trying to sleep, a silly idea sparked my mind jumped from the bed ran to my pc and powered it up to check it. Cause why not? i have tried everything but this! Man!! this fix is a total joke and it will never come to anyone mind as the main problem! Go to the PC Control Panel, NOT nvidia. Open Power Options > Select High Performance. Mine was set at ''Balanced'' I have been playing many games and never had a single FPS issue and i never bothered to check it cause all other games run flawless for me. But it's the only reason causing the whole FPS hysteria for me in Diablo 3 and now i have Zero stutter+drop+freeze everything run so smooth. Note: Also i believe this fix mostly work for the latest Intel CPUs and Nvidia GPUs. If this fix worked for you please request sticky so the others to see it.Crit19 13 Sep
13 Sep Loads in US server, but I need EU server So as title says. + I lost option to change the region in the launcher. What up? I can't even connect in Blizzard launcher. Although I performed game check perfectly fine (so it is working in some way). I never had this problem before. Nothing changed on my end.TosterNS7 13 Sep
11 Sep Changing DIABLO III acount to another of My logins HI, I have two Blizzard accounts and I want to copy/paste DIablo III with Raper and Nekro to my new account because on my old acount plays my Son, but he plays Overwatch and we can't use the same acount simultaneously. Please I will be very glad if suport can help me. Sending best regards. LokoToXi2 11 Sep
11 Sep Mouse cursor disappears!!! If there"s a lot of action on the screen, the mouse cursor frequently disappears, resulting in me dying (luckily I do not play hardcore!). I do have the latest drivers installed and my graphic settings are alright for my pc. Please fix this, it has been happening for years now (with my old pc it was the same problem, so it must be a problem with the game not the pc)JohnnyDepp3 11 Sep
11 Sep Eror Tell Me Pls How I Rezolve This: BLZBNTAGT00000BB8 THX!Tsunami1 11 Sep
11 Sep Server crash, lost xp and gem lvl Just finished GR80 with personal record time of 10:46 (thankfully it registered in the leaderboard) and suddenly server disconnected... for several minutes. Lost the XP and the gem levels :( Has anyone contacted support about such an issue and got help ?Herowar1 11 Sep
10 Sep Swiss keyboard "§" opens chat window I have an annoying issue which occurs when i type the button between "ESC" and "Tab". Sometimes it happens, that i miss the button "1" and hit "§" or both together. Then it opens the chat window and writes the letter §. I can't deactivate the button, because it is not shown in the keyboard settings "ingame". If i switch to german keyboard settings in Win 10 64bit, the button has no function. Is there any easy solution, without switching to another keybord setting?Dexter1 10 Sep
09 Sep Stash Tabs problem Hello people. Got a question. I had 12 tabs in game and i expected my 13th when i dinged Conqueror in Season. But my tabs remained at 12. Any thoughts?Filimon2 09 Sep
09 Sep Audio Issue When this Game launches, It doesnt feel like it does. Got no Power. Just a Character screen with incoming audio, that takes for ever. The audio in this game has got less impact of what you choose to adjust. Need to volume up, since my settings seems to not make things better. But hey, maybe something is wrong over here. I dont KnowMossklint2 09 Sep