Characters, achivement loss on EU server, region issue
So I haven't played in ages, installed the game, logged in and my account was empty from everything, starting from characters ending on achivements. I played on EU. I don't have any friends on my list. My friend still has me but he cannot invite me and he checked my profile and said that it's completely empty. I tried to login to Diablo website to see my profile but there is nothing. Another trouble is that when I start game with Europe region picked, the game runs from Americans servers anyway. I checked it in options and can't change it in game. What should I do to get my stuff back and play on Europe servers again?76
No fix seems to work. Unplayable FPS.
Hello guys, Since the release of the last patch i experience almost unplayable frame rates. I searched the forums for solutions and the problem is still present. I tried: - switch back to 32 bit and it improved a bit but still crappy play - lowered the resolution dramatically but without any result - set up all the game details to low just to see if it works and still no improvement - reinstall the game - ruled out the xbox recorder - reset all the ingame settings - installed the latest nvidia driver, then rolled back to see if it works and nothing. I reinstalled after the latest driver - permanently closed some tray programs All of the above mentioned are the fixes that I saw you guys recommend to this late game freeze problem. I also double checked my laptop's power management to see if it's still set to performance and it's ok. Nothing changed. The system was fine for a whole year and countless hours of play and now i can only leech for loot when others do the play:(. That is if I can point and click correcty to pick up the loot... It's wierd because I never experienced this kind of problems since my old pentium 2 mmx :P. Anyway,I noticed that it's doing the freeze in bursts. I mean, sometimes everything is on hi fps, and suddenly drops. Stays like this for some minutes and then it comes back up...then all round again. Plz fix me up so I can resume the season leveling. Below I will post the dxdiag info(it seems that in a single post it exceeds 50k char limit), Tx12
Can't install the game
Hello, Since the last patch I can't play diablo 3 First I had the common problem about not recognising the patch, so I couldn't update the game. As a solution I unistall battelnet and diablo 3 and couldn't install it again. I restart my pc and install again fresh battlenet and diablo and now is not working. I even tried to installed from the battlenet app and dowloading the set up file. If I do it by the app it takes like 10 min easily to try to install and suddenly send me an error code. I follow the steps to solve the error code but nothing. If I choose install from the set up file the loading bar just stops in Updating battlenet agent. For more information about my account. I've played the diablo 1 quest in my new computer. Asus F556U with no problems. I got this new laptop because my old one is too old and the graphic is bad. I play in Europe server from Australia, don't want to change the server so i want to keep my heroes, and my lag is not bad so i can play normal. Please help, I don't know if there is something that i can do, my last option is return the laptop and restart it again with the factory settings... Thanks0
Latency and packetloss from server
After a fresh reinstall of diablo this morning, it went flawless with about 50ms constant latency, but after the launcher installed an update couple of minutes ago, it never went below 400ms latency in game. When i did a trace route, it showed packetloss directly after blizzards servers. TRACEROUTE: traceroute to **.***.172.44 (**.***.172.44), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.972 ms 1.023 ms 1.079 ms 2 * * * 3 18.104.22.168 (22.214.171.124) 0.669 ms 0.732 ms 0.795 ms 4 126.96.36.199 (188.8.131.52) 10.883 ms 10.945 ms 10.994 ms 5 184.108.40.206 (220.127.116.11) 10.878 ms 11.085 ms 11.158 ms 6 ti9000b400.ti.telenor.net (18.104.22.168) 11.177 ms 10.999 ms 11.047 ms 7 ti3004c400-ae2-0.ti.telenor.net (22.214.171.124) 49.776 ms 49.764 ms 49.753 ms 8 ti3001c360-ae6-0.ti.telenor.net (126.96.36.199) 49.684 ms 49.620 ms 49.617 ms 9 ti3194c400-ae3-0.ti.telenor.net (188.8.131.52) 49.559 ms 49.653 ms 49.672 ms 10 ti3194d400-ae0-0.ti.telenor.net (184.108.40.206) 38.729 ms 46.631 ms 38.645 ms 11 ti3195a210-xe3-11.ti.telenor.net (220.127.116.11) 49.654 ms 49.575 ms 49.559 ms 12 static-213-115-236-46.sme.bredbandsbolaget.se (18.104.22.168) 49.713 ms 49.576 ms 49.591 ms 13 * * * 14 * * * 15 * * * 19/01/2017 18:28:29 UTC -------------------- PING: PING **.***.172.44 (**.***.172.44) 56(84) bytes of data. --- **.***.172.44 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 4998ms 19/01/2017 18:28:29 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.5 0.4 0.7 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 22.214.171.124 0.0% 10 0.7 0.8 0.7 0.8 0.0 4. 126.96.36.199 0.0% 10 10.9 10.9 10.8 11.0 0.1 5. 188.8.131.52 0.0% 10 11.9 11.6 10.8 13.3 1.0 6. ti9000b400.ti.telenor.net 0.0% 10 11.3 11.1 11.1 11.3 0.1 7. ti3004c400-ae2-0.ti.telenor.net 0.0% 10 49.8 50.4 49.6 56.1 2.0 8. ti3001c360-ae6-0.ti.telenor.net 0.0% 10 50.7 52.1 49.7 56.6 2.6 9. ti3194c400-ae3-0.ti.telenor.net 0.0% 10 49.7 49.7 49.6 49.8 0.1 10. ti3194d400-ae0-0.ti.telenor.net 0.0% 10 41.3 42.3 38.5 46.6 3.1 11. ti3195a210-xe3-11.ti.telenor.net 0.0% 10 49.9 55.5 49.5 108.8 18.7 12. static-213-115-236-46.sme.bredbandsbolaget.se 0.0% 10 49.8 49.8 49.6 49.9 0.1 19/01/2017 18:28:29 UTC --------------------8
Low ping after 2.4.3
Hi, after I installed the 2.4.3 patch I've been getting some horrible lag, I never got this before, I used to get around 20-40 ms all the time but now I get 300-1000 ms all the time, I got 100mbps in and 100mbps out, some help please. Best of regards - IkeaMeatball3
Not able to open the game
Hi there, I try to open the game, but a box comes up saying "The application encountered an unexpected error" and opens up a dialog box to feedback to Blizzard. Anyone know what is happening? I have tried resetting etc.1
Insane latency & disconnects
I haven't played in a while and now I wanted to enjoy the January event with my wife. We have a high speed fiber connection, my laptop is new and rather high end (dell xps 15) and we used our equipment before for playing D3. My wife's laptop had no issues, but I had troubles connecting to her game (or opening one myself), once I was there I had big latencies, and I am talking of *seconds* not milliseconds *at first*, later these went to half a minute. Like going to a mob, then latency and some long time later chat tells you you died twice without your screen having changed. my wife, using the same connection, had no issues. I tried DNS flushing, power cycling, google DNS servers, complete reconnects, verifying the host file, resetting my network adapter, having my network driver up to date, uninstalling my antivirus and last but not least i gave complete permission to the TCP/UDP ports used by blizzard for their games in my firewall. https://us.battle.net/support/en/article/611 i followed all these steps and to no avail. i need half an hour of constant trying before i am admitted to any game, and after a couple of minutes i get a disconnect (i think error codes 3006 and 3007 occur a lot) .... this is unbearable. please help me out, that's not how a game should play like (and that is by far not the first issue me and my wife had with D3, though before it was usually her old laptop and for me it's the first time with this new laptop)2
Game Freeze + Server Disconnection - patch 2.4.3
Hi there, My symptoms started on the day S9 was released. Never had issues before but has been an incredibly frustrating constant ever since. At random times during the game, when doing anything from bounties to Grifts, whether it's solo in a private game or in a full party in public game, I will be playing normally when suddenly my D3 screen freezes. Minutes (yes, MINUTES) later, it will unfreeze and I get the message that I have been disconnected from the server. If I am alone, I will have lost any and all progress+loot and have to restart. If in party, I am able to rejoin group and continue. I have tried all the other game-related solutions you have offered other players recently for similar situations, such as: - Run the client in 32-bits - Switch from Fullscreen to windowed mode - Close everything else apart from the game (not a viable long-term solution, btw...!) None have worked. Before you ask me for dxdialog results etc. - this is not the solution as the problem is *not* on my end. My husband plays sitting right next to me without any issue. Both our installation, computer specs and network + internet connectivity is just fine. He is a MCSE-Communications/MCITP-certified Systems Admin and trust me, there ain't nuttin' wrong with our setup. :p The only difference is that he is running Windows10 and I am on Windows 7 and for the foreseeable future this will not change. I can play every other Blizzard game perfectly fine except for D3 S9 (in all honesty, not tried non-season yet). Please can you fix whatever is broken with the new patch please? I'm seriously getting bummed with this and am not relishing having to do this the entire season. Thanks.6
Trying to download.
Whenever I try start up the setup wizard it just gives me error codes: BLZPTS00004, BLZAPPBTS00004, BLZBNTBTS00004, BLZPTS00005, BLZAPPBTS00005, BLZBNTBTS00005, BLZBNTBTS00000051 Can anyone give me any help on this matter? I've tried re-installing the setup file and that hasn't helped. Thanks.5
2 seasonal characters got deleted?
This morning when I was logging on the D3 and both seasonal characters got deleted?4
Low FPS. Is my bad not good enough?
HellO! I don't own too good of a PC because I lack the money, but I can't run the game smoothly with the lowest settings (except resolution which is maxed out). Is my PC too weak? (gpu-z screenshots on the bottom) Processor AMD Athlon(tm) X4 860K Quad Core Processor 7.4 5.1 Memory (RAM) 8.00 GB 7.4 Graphics AMD Radeon R7 200 Series 5.1 Gaming graphics 4844 MB Total available graphics memory 6.4 Primary hard disk 129GB Free (244GB Total) 5.9 Windows 7 Ultimate System -------------------------------------------------------------------------------- Manufacturer MSI Model MS-7721 Total amount of system memory 8.00 GB RAM System type 64-bit operating system Number of processor cores 2 Storage -------------------------------------------------------------------------------- Total size of hard disk(s) 466 GB Disk partition (C:) 129 GB Free (244 GB Total) Disk partition (D:) 119 GB Free (222 GB Total) Media drive (E:) CD/DVD Media drive (F:) CD/DVD Graphics -------------------------------------------------------------------------------- Display adapter type AMD Radeon R7 200 Series Total available graphics memory 4844 MB Dedicated graphics memory 1024 MB Dedicated system memory 0 MB Shared system memory 3820 MB Display adapter driver version 21.19.407.0 Primary monitor resolution 1920x1080 DirectX version DirectX 10 Network -------------------------------------------------------------------------------- Network Adapter Realtek PCIe GBE Family Controller Network Adapter TP-LINK Wireless USB Adapter http://gpuz.techpowerup.com/17/01/19/2mw.png http://gpuz.techpowerup.com/17/01/19/8jb.png1
FPS drops Wizard + Monk (see on monitor)
Hi, i played yesterday with my Wizard fps +/-100. Than connect my friend to game with Monk and big drops start when i see him on my monitor - fps drops to 20. When i go far away (dont see Monk on monitor) FPS goes to 100 again. I test it in town many times walking around. See Monk - 20fps / dont see 100fps / see 20fps / dont see 100fps / see 20fps... im using 64bit with 4xAA and SSAO on. sorry for my English1
The Mainstream Flickering Interface
SO......any chance for a fix , or something to do for the blinking/flickering interface however you want to call it? The flashes make me sick and i'm not sure if its me or something about the client or windows 10 or G-sync or whatever. It happens when i move the mouse cursor on an item , and the text and then the whole interface goes on like the christmas tree lights...2
Region changes when I start the game
Hello, my problem is that when I start the game, the game changes region to americas even though I have chosen to play on the EU server. I've already seen this topic https://us.battle.net/forums/en/d3/topic/20752347932#post-10 and did all the steps to solve it but it didn't help. If you can help me with this problem, I would be glad. Thank you.1
Hello, i want to join the game of a friend that is in my clan and in my friendlist but i get an errorcode 316706 https://gyazo.com/fbea5aec49100261a6d584085eec37d3 what does this mean and how can i solve this as it is already for days like this4
Eu server down?
so the server just went down? or was it just me and my friend? now neither of us can load the hero list nor play the game. we disconnected during a rift on harcore.... maybe we died?5
Constantly getting "Network Disconnect"
Hi, I'm constantly getting Network disconnect .. "The game connection has been lost: Your client has been disconnected from the server". I thought I was being helped by Kiemmaki on another thread but that was days ago... asked for Info which I sent and that was the end of that. I asked for help on Twitter but that has been ignored and I've just about had enough of it. If there is no solution .. Is there any way to just play offline ... Like in the good old Days of D1 & D2?90
Patcher doesn't work
When I launched my Battle.net a few hours ago, it patched first my WoW (successfully), and then tried to patched my Diablo III but nothing is happening there. Even after I removed the game altogether and tried to upload the game anew, nothing happened. It gets through the initationg process, but then download simply doesn't proceed, remains on 0 B/s. So what is wrong?3
Hi, i got his error: I tried to change the Texture to High. Game closed by itself. BA35F1C7-9BA5-4EBA-B54E-C6612DE6705B. Thanks.2
Huuuuge mouse pointer in Windowed Mode
Hi, Ever since launch I have been playing Diablo 3 in Windowed Mode. Never had any issues with it (>3500 hours played). Patch 2.4 changed the mouse pointer for Diablo to make it more visible. I assume that in fullscreen the changes are less prominent then they are in Windowed Mode. FYI: the mouse pointer is almost half my character's size. I sincerely hope that this is just one of the many oversights in this patch and that it can be fixed with an upcoming bug-fix patch. (I'd hate to have to look into using LD_PRELOAD stuff and writing my own SetIcon functions.)33
Diablo cant initialize D3D
I got this problem randomly last night and now everything seems to be ducking up.. Dont know what the problem might be.. tried resetting in-game options through the battlenet app.. Any solutions? Sometimes it even restarts my computer. Also had an incident with i closing my screens for good and had to restart.30
Change realms europe/americas/asia
Hi Guys I just change realm from europe to americas but now i cant change back to europe ??????1
Hammerdin Sound bug + game freezes
Hi there, I´m playing a hammer crusader this season and sometimes when I spam a lot hammers and they hit a lot of enemies sound gets really weird or is even gone completely. When I play in a party with friends they also told me sound behaves really weird when they are near me and/or my hammers. This happened on 32 and 64 bit version. In party sometimes game freezes (for all party members) for some seconds when there are too many hammers on screen hitting many enemies until mobs are dead.. which they aren´t that fast on higher difficulties.1
Diablo III was Unable to locate the build info
i get this error everytime i try to start the game Diablo III was Unable to locate the build info.3
Cannot login to EU server
Hi Support Team, I cannot access EU region, for some reason when I login from my Battle.Net APP and want to play Diablo 3 it keeps signing me into the Americas server. Unless EU server is down at the moment? Please assist, Thanks4
Error Code 34200
I'm receiving this error code and just want to make sure the servers are actually down... It worries me no one else has made a topic like this.4
Micro-stutter problem with stable 60 fps
Hi all, I have a high-end gaming rig (Haswell i5, 8GB RAM, GTX 980) and I still have micro-stutters during the game even the FPS counter shows stable 60 fps. I have tried almost everything. Besides these (https://eu.battle.net/support/en/help/article/d3/275/7100071) I have tried to - disable/force V-SYNC/Triple buffering via D3DOverrider/Nvidia Control Panel - set Maximum Pre-rendered frames to 1/2/3/4 in Nvidia Control Panel - set Power Management to Maximum Performance in Nvidia Control Panel - set Antialiasing Gamma Correction to OFF in Nvidia Control Panel - set V-Sync to Adaptive in Nvidia Control Panel - set ingame Max Foreground/Background fps limiter to 59/60/61/OFF - limit max fps to 60 with third party software (RTSS) without V-SYNC - launch the game without Battle.net cliens - delete Battle.net Cache and Tools folders (http://eu.battle.net/d3/en/forum/topic/17289140033#2) - close Agent.exe in the Task Manager - set Affinity to all core in the Task Manager - set Priority to High/Real Time in the Task Manager - run RTSS.exe to enable custom Direct3D support - edit D3Prefs.txt to disable Trilinear Filtering, set Hardware Class to 1/2 and Sound channels to 16 - do Alt+Tab twice - scan the drives via Eset Smart Security with 0 threats/errors - run the game as Administrator - set High Performance plan in the Power Options in Control Panel - disable C-State in BIOS - disable Core Parking - use Large Adware Awareness to allow the game to use more than 3GB of RAM - reinstall on an SSD The only thing that helped a little bit that I have set the resolution to Windowed Fullscreen, but I still notice micro-stutters. The game says that the connection is fine (3 green bars). I'm really desperate, because I want smooth gameplay with such a high-end PC. Please help. What should I do? Regards, hazazs101
Watching streams on Twitch on second screen limits FPS
When playing the game in window mode, both fullscreen and regular windowed, and watching a stream from Twitch on a second monitor, the FPS is locked to a maximum of 60 FPS. Doesn't happen in fullscreen. Goes away if the stream window itself is not visible, e.g if you switch to another tab, or if you put the stream in a seperate window and just cover it with another window. Happens in both 32-bit and 64-bit. I disabled all overlays (Xbox, GeForce experience, etc.) Streaming other types of video from Netflix, Crunchyroll and the like lowers the FPS too ofcourse, but I've only found Twitch to actually limit my FPS. Edit Just found out that apparently it doesn't happen when watching a stream that's acting as host for someone else.0
My characters are gone after the reinstall ?
I restarted my pc and installed Diablo 3 back and suddently they asked me to created a new character. I had a Demon hunter lvl 70 ( 270 ) with sum set builds and i was going for bounties that day. but now... my Dh. character and the other 6 characters i made are gone!8
Stuck in US server
I found out that i keep joining into the Americas server. no matter how i try to join even when i try to set the server bond til Europe it'll autmatically turn back to the Americas.1
The last few days i've been getting more and more lag spikes. I am on a stable and fast internet connection, and all other sites and games are running fine. The only problem is Diablo 3. Am i the only one experincing this? Any advice?4
Hello I keep getting disconnected/timed out from battle net. It run smooth for most of the day, but suddenly tonight it started to act strange, now i keep getting disconnected over and over again from the game, once in a while i succeed in getting online, but getting disconnected after very short time. I have tried shutting all network down, and start it up again, no luck, i renewed ipconfig, released ipconfig, and flushed my DNS, but still same problem. Can you maybe come up with other ideas? Kind regards Chriller1
I have no characters and no friends list
My friend list is in the main menu and I can not see anything in it. Also, I do not see any character from the old. * I apologize for the translation7
My Characters are gone???
I can log in again but my characters are gone...so what now?48
I CAN NOT LOG IN
WHEN I TRY TO CONNECT TO BATTLE.NET IT KEEPS STUCKIN WITH AUTHENTICATING CREDENTIALS AND IT KICKS ME OUT OF LOG IN PANEL. HOW CAN I SOLVE THIS PROBLEM ? I TRIED MY BEST TO FIND A SOLUTION ON WEB PAGE BUT I COULD NOT FIND ANYTHING ABOUT MY TOPIC ON FORUMS WHICH WILL ASSIST TO ME TO FIND A SOLUTION FOR MY PROBLEM.9
Dropping out of d3
Hi. I'm getting dropped out of the game a lot. Count is up to roughly 5 times today and had a few yesterday. Connection to internet seems ok in other regards. I've tried both 32 and 64 bit version. Win7 Pro. Any ideas?5
Error 395002, 3.5 years has passed and still the same ?
I have clean installed Diablo 3 and Error Code 395002 on my screen. I tried automatic / manual DNS settings but no solution, disabled anti-virus but no solution, repaired all of those game files no solution... Tried to send a ticket to support, guess what ? " An unknown error has occurred. " Almost 3.5 years has passed and is this game has still these errors...What are you doing you Blizzard guyz ? playing poker in your offices... ?6
Constantly receiving error codes 3005 and 3007
While I am in-game I keep receiving error codes 3005 and 3007. I have tried disconnecting EVERYTHING from my wifi except the computer I am using and also having the computer hardwired into my router. I also added exceptions in my antivirus and firewall for Diablo 3, Diablo 3 launcher, Battle.net, and Battle.net Launcher. Then I completely disabled my firewall AND antivirus and no matter what I do, it continues. Would someone PLEASE TELL ME WHAT THE HELL IS GOING ON WITH THIS?!?!?!?! I wouldn't mind it so much if it just happened a few times then went back to normal BUT nooooo. Its been doing this CONSTANTLY for the past week!!!! I can hardly get through a rift or bounty without it doing this. I have noticed that a lot of people are having the same issues and I found some fixes and tried them but it hasn't made a difference at all!!! P.S. To Blizzard: You need to add a way to LOGOUT of the damn game without having to completely exit out of it. This is completely idiotic not to have this option!!!! And if there is a way to do so, at least make it easily accessible because I have went through EVERY option and I have not found a way to just simply log out.9