An Unexpected Error Ocurred

Technical Support
When I try to start the game, I see the RoS image and then the screen turns grey and after some time I get this unexpected error.

The code for it is
After trying to run it as an admin and turning compatability mode to Windows 7 I got the same error with the following code.

After trying again. I have the following code


It appeares that the code changes every time I try to open the game.
Hey MadKingTV,

Please go through the full steps in this Support Article (including the Advanced Troubleshooting), and see if that helps out. I know you have tried a few steps already, but please do go through the full list once more for me.

If that still does not help out, we'll need your System Files to look into this further. Please go through the steps listed here, and create both the MSInfo and DxDiag files. Post them on a page like or through OneDrive once you have the files ready, and post the links here so we can have a look.
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Here are the DxDiag and MSinfo files.


So I guess, I spent the money for this game just so I can't be able to play it, because there is something stange going about with trying to open this game and nobody cares about the customer after he spent his money for this game. It seems pretty normal for nobody to care about your problem after they have taken your money.
You can always raise a ticket....

While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here.
I tried to open your DxDiag and MsInfo reports... it says they were deleted....
cant loggin, got disconnected during a gr. its nothing wrong on my end its wrong on your servers as usually
Hey MadKingTV,

I can't access your MSInfo or DxDiag, it looks like they were moved/deleted already. If OneDrive is not working out, please try using an upload page like pastebin instead.

We are aware of the connection issues and are investigating. For updates, please keep an eye on @BlizzardCSEU_EN.
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Here they are again.
@Nenyasqi been keeping an eye for last 1,5 hour.. And been trying to logging for almost 2 hours. Got in like 5 min ago, while connecting to loby went to kitchen come back to be dc again. While i watch this happen to streamers. After 1-3 min they go online again.
Hey MadKingTV,

Those links unfortunately still don't work, I cannot see anything shared there. Please try an alternative sharing page such as pastebin.
Have a few seconds to spare? Let me know how I'm doing!

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