500 Internal Server Error

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When accessing profile page

500 Internal Server Error
An error occurred. Please try again later.
Error ID: PTMCM
Same.
Error ID: O51QI
500
Internal Server Error
An error occurred. Please try again later.

Error ID: B35OA
Hey all,

Thank you for the reports, we're having a look into this. Sorry for the inconvenience caused.
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https://www.surveymonkey.com/r/Nenyasqi
Same. Error ID: 7Q6CE, but it changes with every page refresh.
Thank you for the info Gumisiek. The issue itself has been identified, and a fix is being worked on.
______________________________________________________
Have a few seconds to spare? Let me know how I'm doing!
https://www.surveymonkey.com/r/Nenyasqi
One month later. Error still occurs. No fix in sight...
Same here!
26/02/2019 13:10Posted by knightfall
One month later. Error still occurs. No fix in sight...
Confirmed... the issue came back.

There is another conversation on this forum here :
https://eu.battle.net/forums/en/d3/topic/17625812491

Blizzard is aware of the issue and is "working on it"... no ETA.
I have some info.

They are aware of the issue and there are several tickets in to the Web team -starting a few days ago. This may be API related and may take some time. There is no current ETA.

For now, use the work around that has been suggested in this, and other, threads. It won't work for everyone, but should help some.
https://us.battle.net/forums/en/d3/topic/20770957037?page=3#post-55

Current workaround is to start a new game with each and everyone of your heroes... once you have done that, exit the game and the Blizzard Battle.Net App (the "launcher")... check the career page to see if the web profile has updated... the time it takes to update varies from a few seconds... to days :( . The workaround doesn't seem to work for all but appears to work for most...

You can also check your Career page and see which hero(es) is/are causing the issue... your career pages are (respectively) located here :
https://eu.diablo3.com/en/profile/knightfall-1373/career
https://eu.diablo3.com/en/profile/redScare-2626/career
Click on a hero and see if you get an error 500... make note of the hero name, then go back to the Career page and try your next hero.
Got the same error aswell :-/
Have you tried the workaround ?

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