Game stuck in first loading screen

Technical Support
Posted this earlier in another topic but did not get a response. Probably blizzard only wants my money and if i want something in return well....

Since the last update my game won't start up and keeps being stuck in the first loading screen. I tried the most common fixes like renew ip and flush dns but still no results. Please help me
Hello BoobyTrap,

If you don't get past the first screen it's likely you have lost connection to the game server. Please follow the steps mentioned in our Troubleshooting Connection and Latency Issues article, including the advanced troubleshooting if needed.

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I tried all of this! Still no result. Every program and game works perfect except hearthstone. Tried reinstalling it also multiple times.
If you have already done so, please run a traceroute and pathping and paste the results here.

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Traceroute

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 14 ms 5 ms 1 ms 192.168.1.1
2 10 ms 10 ms 11 ms 1-80-146-85.ftth.glasoperator.nl [85.146.80.1]
3 10 ms 12 ms 10 ms 10.10.80.98
4 17 ms 11 ms 13 ms 80.249.208.83
5 11 ms 13 ms 10 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
6 11 ms 15 ms 11 ms et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
7 10 ms 10 ms 12 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-7HETLHV.home [192.168.1.106]
1 192.168.1.1
2 1-80-146-85.ftth.glasoperator.nl [85.146.80.1]
3 10.10.80.98
4 80.249.208.83
5 ae1-br01-eqam1.as57976.net [137.221.78.33]
6 et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
7 185.60.112.157

Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7HETLHV.home [192.168.1.106]
0/ 100 = 0% |
1 8ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 17ms 0/ 100 = 0% 0/ 100 = 0% 1-80-146-85.ftth.glasoperator.nl [85.146.80.1]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 10.10.80.98
0/ 100 = 0% |
4 18ms 0/ 100 = 0% 0/ 100 = 0% 80.249.208.83
0/ 100 = 0% |
5 22ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqam1.as57976.net [137.221.78.33]
0/ 100 = 0% |
6 14ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
0/ 100 = 0% |
7 19ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.157

Trace complete.
Thanks for those tests; one question regarding them:

1 14 ms 5 ms 1 ms 192.168.1.1

The first hop is a bit high, are you using a wireless connection? If so, could you try using a wired connection?

Other than that, I would suggest that you restart your PC in selective startup. If the game works with that, then you might want to restart your pc and troubleshoot your security applications.

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How's my driving? Let me know! https://www.surveymonkey.com/s/Hagut

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