Black screen start then crash

Technical Support
Overwatch starts, stays at black screen for multiple seconds, then crashes. Couldn't find anything on this with a fix. If anyone has a fix let me know.
Hi.
Do you have Razer Chroma? Try to uninstall.
If problem still persist create a MSInfo file:
https://battle.net/support/article/12988
Results paste on pastebin.com and post a link.
05/03/2018 22:27Posted by Raxr
Hi.
Do you have Razer Chroma? Try to uninstall.
If problem still persist create a MSInfo file:
https://battle.net/support/article/12988
Results paste on pastebin.com and post a link.


I do not have Razer Chroma or any of the sorts downloaded. Here is my pastebin:
https://pastebin.com/3uy350Gu
If there is any way I can just be 100% sure I don't have any razer applications on my pc let me know.
Marked As Solution
In fact, nothing is visible from Razer. Unfortunately, I noticed errors related to the Battlenet application caused by the software Nahimic. Try to uninstall them.
In addition, use selective startup and close all applications running in the background:
https://eu.battle.net/support/en/article/23848
06/03/2018 07:32Posted by Raxr
In fact, nothing is visible from Razer. Unfortunately, I noticed errors related to the Battlenet application caused by the software Nahimic. Try to uninstall them.
In addition, use selective startup and close all applications running in the background:
https://eu.battle.net/support/en/article/23848

Thank you so much! I've had this problem forever and now I can get back to playing! Much love for all of you all!
Hello, if a do have a razer chroma, what will i have to disable/uninstall?
22/04/2018 15:18Posted by TheMCWolf
Hello, if a do have a razer chroma, what will i have to disable/uninstall?

If you have Razer Chroma SDK, start by uninstalling that.

Avast is other program that I've seen causing this issue in some cases.

If the issue persists, please create your [┌b]DxDiag[/b] and MSInfo files:
battle.net/support/article/12988

You can paste the content of each file on a web like Pastebin and provide us with the links.

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Having same issue. I've tried all the necessary troubleshooting options to no avail. This has never been a problem for me. I just want to play with my friends :'(
10/05/2018 05:38Posted by BacaFlocka
Having same issue. I've tried all the necessary troubleshooting options to no avail. This has never been a problem for me. I just want to play with my friends :'(

If you've tried the steps we've given and they haven't helped, please provide us with the DxDiag and MSInfo so we can review them. You have instructions for creating them on my previous message.

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