Time Out (Need Help/Healing!)

Technical Support
Hello People,
I have a problem with my Overwatch, because EVERY TIME I want to start a Ranked or QP I get an Time Out. Now I am suspended in Ranked an have for 10 Matches -75% XP. I like this game a lot and don't wanna get banned for, idk, Leaving!

Pls help me!!!
Hello MrIrnest,

Does the game just disconnect you, or the loading screen gets stuck and you get kicked out for inactivity? I'm asking because the cause of this issues might be different.

I would start by following some connection troubleshooting, which might help with any of those cases. Please, check this article and make sure you follow all the instructions, including the advanced steps:
battle.net/support/article/99037

If the issue persists, we will need some more data:

- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- WinMTR (right after a disconnection or whenever you're experiencing the issue)

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!

Join the Conversation

Return to Forum