Cosmetic items and reward systems research

General Discussion
Hello!

We are two people doing research for our Bachelor's Degree. We have been looking on reward systems and mainly cosmetic reward systems. A cosmetic reward system could be rewarding the player with lootboxes, which contains items used for a visual sensation. We have chosen Overwatch as one of our game to focus on, it is a game that we have spent many hours in and we know that you guys are very expressive. We want to create an understanding of why cosmetic items is common in the majority of modern games, and why it is needed to keep players engaged.

We have created a form to receive data about what you players think about the current situation about skins in Overwatch. The form can be found below: https://goo.gl/forms/RIuT5ZpX4KOHFPtC3

We are very appreciative for every answer!
Very nice. Keep us updated on the results please!

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