Xbox update lost me 50 SR

Technical Support
Got into a game on xbox, as you do, and suddenly get kicked from the game before the match starts, with the game telling me I need to update. Came back onto the game to see -50 SR and a 10 min ban. TY BLIZZARD. Give me back my SR pls.
Hello Ninetales,

Unfortunately, I'm afraid customer support cannot modify SR under any circumstance.

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