Bought HOTS Physical copy but code already claimed?

Starcraft II Technical Support
Hi there,
I was wondering if since the WOL campaign is free if I could just buy the HOTS game, I've already done so but the authentication key won't get claimed. Did I need to have bought the WOL game now to use the HOTS game?
Hey Keesh,

Please contact support directly, if you have trouble registering your CDkey.
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